Shark - Navigator Lift-Away Bagless Upright Vacuum - White, Silver

Clean hard-to-reach surfaces and remove dust and allergens with this Shark Navigator upright vacuum. The removable canister with handle lets you easily clean stairs, walls and woodwork. With the canister in place, swivel this Shark Navigator upright vacuum into all the nooks and crannies of rooms that have hard flooring surfaces.

What is the difference between the 358 and 358E? Thanks

Hello Jim,

Both of these models are the same in functionality and design. They may differ in color or where they are purchased.

We hope this information helps.
The Customer Support Team

6 years, 3 months ago

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Shark Support Team

Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red

Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.

Is the shark navigator lift away NV501 dual motor

Hello Ellen,

The Shark Rotator does not have a dual motor.

We hope this information helps.
The Customer Support Team

6 years, 3 months ago

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Posted by:

Shark Support Team

Shark - Rotator Powered Lift-Away Speed Bagless Upright Vacuum - Emerald

Shark Rotator Powered Lift-Away Speed Bagless Upright Vacuum: Keep your home spotless with this upright vacuum, which features Anti-Allergen Complete Seal technology and a HEPA filter to eliminate up to 99.99% of dust and allergens. The swivel design lets you maneuver easily around furniture and tight corners for a thorough clean.

I'm having trouble finding a replacement brush roll for this unit. Is the brush roll for the NV501 interchangeable?

Hello spiker1a,

The Shark Rotator does not have a removable brush roll. For further assistance with your vacuum please reach out to Shark Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team

6 years, 3 months ago

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Posted by:

Shark Support Team

Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.

I have a Shark Robotic Vacuum, model RV750. I have tried to get a filter replacement, from their website, for three months. It apparently is never in stock. I really need to replace my filter, anyone else have this problem?

Hello Nana,

We are terribly sorry to hear that you are having difficulty purchasing a part for your ION Robot. To better assist you we ask that you please reach out to Shark Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

We hope this information helps.
The Customer Support Team

6 years, 3 months ago

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Posted by:

Shark Support Team

Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.

My shark ion will not charge. What do I do?

Hello Neala,

We are sorry to hear that you are experiencing difficulty. For assistance with this we ask that you please contact Shark Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team

6 years, 3 months ago

by

Posted by:

Shark Support Team

Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.

We have 1300 sq ft. It didn’t get to it all before recharging. (It’s our first use). Once it’s recharged, will it continue what it didn’t get on its own? Do I have to push start? How does it remember what it didn’t clean?

Hello AJ,

Once the machine is charged you will have to restart the cleaning.

We hope this information helps.
The Customer Support Team

6 years, 3 months ago

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Posted by:

Shark Support Team

Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.

I got a new shark ion it's great. However, the past few times I've started it returns to the dock and then a few hours later starts back up again last night it was at midnight today at docked in 15 minutes later it started back up again why is it doing?

Hello Neweclipse6,

We are sorry to hear that you are experiencing difficulty. Please reach out to Shark Customer Care Team at 877-581-7375. Representative are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

We hope this information helps.
The Customer Support Team

6 years, 3 months ago

by

Posted by:

Shark Support Team

Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.

Does the Shark 750 just stop cleaning when it THINKS it’s clean enough? Mine goes home to dock, even when I have two bars of battery left.

Hello Becky,

For assistance with your ION Robot we ask that you please speak with our Customer Care Team at 877-581-7375. Representatives are availble Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team

6 years, 3 months ago

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Posted by:

Shark Support Team

Shark - Navigator Lift-Away Deluxe Upright Vacuum with Anti-Allergen Complete Seal - Blue

Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.

See all Q&A for this product

How can I get and change the beater bar

Hello Lois,

The beater bar for this vacuum is not removable.

We hope this information helps.
The Customer Support Team

6 years, 3 months ago

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Posted by:

Shark Support Team

Shark - ION™ 720 Robot Vacuum - Silver

Keep floors and carpets clean with this SHARK® ION™ robotic vacuum. Its smart sensors navigate floors while adapting to and avoiding obstacles, and you can set up no-go areas with Bot Boundary strips. This SHARK® ION™ robotic vacuum has a long-life lithium-ion battery that keeps it operating for a full hour on a single charge.

Will this go over a 1 inch transition?

Best Answer

Hello ZoLoWin,

The ION Robot should have no difficulty going over a 1 inch lip when transition from one flooring type to another.

We hope this information helps.
The Customer Support Team

6 years, 3 months ago

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Posted by:

Shark Support Team