Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.

I purchased (and returning) an iRobot Roomba 960 The WiFi on Roomba will ONLY Pair and run with 2.4 Ghz and NOT with the 5 Ghz Google WiFi Mesh. Will the Shark Pair and run with a 5 Ghz Wifi?

Hello JB,

The Shark ION ROBOT® use the 2.4Ghz Wi-Fi signal.

We hope this information helps.
The Customer Support Team

6 years, 3 months ago

by

Posted by:

Shark Support Team

Shark - IONFlex DuoClean IF201 Bagless Cordless Stick Vacuum - Grasshopper

Simplify daily cleaning tasks with this Shark cordless vacuum. It uses DuoClean technology to remove stuck-on dirt and grime from carpets and floors, and it operates using a powerful lithium-ion battery, so you can use it anywhere. This Shark cordless vacuum includes a duster crevice attachment for cleaning in tight, narrow places.

Can this vacuum convert to a upholstery vacuum? I need something that does my couch and recliner as well. TIA

Hello christiane41,

This vacuum can easily convert into a hand held vacuum for above floor cleaning. It also includes a Dusting Brush, Upholstery Tool, Duster Crevice Tool, and Anti-Allergen Dust Brush to help with your above floor cleaning needs.

We hope this information helps.
The Customer Support Team

6 years, 3 months ago

by

Posted by:

Shark Support Team

Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.

Is it possible to run the Shark Ion Robot RV750 at night when it’s almost or is completely dark? Or does there have to be some form of light?

Hello Jairmee,

We are happy to confirm that the Shark ION ROBOT® can be programmed to run at night.

We hope this information helps.
The Customer Support Team

6 years, 3 months ago

by

Posted by:

Shark Support Team

Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.

How many square feet can this vacuum?

Hello Avery,

We are unable to provide an accurate number to this question, as it depends on the floor plan, locatation of furniture, and battery capacity. With this being said, the Shark ION ROBOT™ will run for 1 hour on a full charge. Using Smart Sensor Navigation the Shark ION ROBOT™ seamlessly navigates floors and carpets while proximity sensors assess and adapt to surrounding obstacles.

We hope this information helps.
The Customer Support Team

6 years, 3 months ago

by

Posted by:

Shark Support Team

Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.

My robot is not working right all the sudden. It will run fine for about 5 mins then stops it give the alert sound like it is stuck even though it is not and stops running. The clean light flashes. I've taken every thing apart and cleaned it. Help!!!

Hello Nancy3227,

We are sorry to hear that you are experienceing difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are avilable Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thanks,
The Customer Support Team

6 years, 3 months ago

by

Posted by:

Shark Support Team

Shark - DuoClean Slim Upright Vacuum - Gray

Pull out this Shark DuoClean Slim upright vacuum for jobs large and small. The included dusting brush and crevice and upholstery tools make it a powerhouse for cleaning furniture and out-of-the-way corners. This Shark DuoClean Slim upright vacuum is lightweight, making it easy to transport up flights of stairs on cleaning day.

What is the weight of this vacuum? What tools does it come with?

Best Answer

Hello ,

The DuoClean Slim NV201 Bagless Upright Vacuum weighs 14.1 pounds. It includes the following attachments: Dusting Brush, Wide Upholstery Tool, 12" Crevice Tool, and Multi-Angle Dusting Brush.

We hope this information helps.
The Customer Support Team

6 years, 3 months ago

by

Posted by:

Shark Support Team

Shark - SharkFlex DuoClean HV391 Bagless 2-in-1 Handheld/Stick Vacuum - Black/gold

Enjoy a cleaner house with this versatile Shark Flex vacuum cleaner. It converts easily to a handheld device to clean curtains and shelves, and it includes attachments to remove pet hair and reach under appliances. This Shark Flex vacuum cleaner weighs less than 10 lbs., so it's easy to maneuver.

I have hardwood and tile floors only. Is this the most powerful vaccum for bare floors?

Best Answer

Hello Sazzie,

This vacuum features DuoClean® Technology. It offers a combination of a bristle brush and soft roller invented to clean fine dust and small and large particles on both carpets and bare floors.

We hope this information helps.
The Customer Support Team

6 years, 3 months ago

by

Posted by:

Shark Support Team

Shark - IONFlex 2X DuoClean IF251 Bagless Cordless Pet Stick Vacuum - Blue stream

Complete your cleaning routine with this Shark IONFLEX vacuum. Its 2x ION power pack system includes two LiIon batteries to provide backup power and longer run time, and it bends to reach floors under low-lying furniture thanks to its MultiFLEX technology. Convert this Shark IONFLEX vacuum into a handheld vac to clean ceilings and small corners.

Battery went dead, when I plugged it in to charge, only 2 lights started blinking instead of 3????

Hello Murph,

We are sorry to hear that you are experienceing difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are avilable Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thanks,
The Customer Support Team

6 years, 3 months ago

by

Posted by:

Shark Support Team

Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.

My robot is docking after having only run for a minute or so. It is fully charged and still keeps doing this. What do I do?

Hello mercy4U,

We are sorry to hear that you are experienceing difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are avilable Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team

6 years, 3 months ago

by

Posted by:

Shark Support Team

Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.

Shark ion will not charge, it is only 2 months old

Hello GrammyPost,

We are sorry to hear that you are experienceing difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are avilable Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team

6 years, 3 months ago

by

Posted by:

Shark Support Team