Shark Support Team
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- Answer Count2297
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- First AnswerJune 7, 2016
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Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic
The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.
What is the belt number to buy for replacement? This is not listed anywhere. Thank you for your time.
We would like to let you know that belts are not replaceable parts.
2 years ago
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Posted by:
Shark Support Team
The Shark Stratos Corded stick has the most powerful suction and best hair pick up of any Shark. It features Shark’s most advanced cleaning technology. The DuoClean PowerFins Hair Pro nozzle grips and captures more dirt, debris and hair, and Odor Neutralizer Technology guards against bad odors inside your vacuum. Plus, Anti-Allergen Complete Seal with HEPA filtration traps fine particles as you clean.
Can this vacuum be used without the Synthetic fragrance attachment? I would need to remove that and throw it far far away.
We would like to let you know that you can use this unit without the odor cartridge, you just need to ensure that the Odor Neutralizer Tech Intensity Dial is in place.
2 years ago
by
Posted by:
Shark Support Team
With Shark FlexStyle, you can easily transform between a powerful, fast, hair dryer, and an ultra-versatile multi-styler with no-heat-damage. One twist is all it takes to flex from one to the other. Attach different stylers and unlock the ability to curl, volumize, smooth, and dry—the choice is yours. Lightweight & powerful, FlexStyle is the answer to fast, easy styling.
is this product, shark flexstyle dual voltage?
We would like to let you know that this unit is designed for use in North America and should only be used in a 120V outlet.
2 years ago
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Posted by:
Shark Support Team
Shark - Canister Pet Bagless Corded Vacuum - Navy/Silver
Experience powerful Shark suction in a compact canister vacuum. Take on floors & carpets with the PowerFins nozzle, engineered to pick up more hair with no hair wrap (vs. Shark bristle brushrolls). Anti-Allergen Complete Seal traps over 99.9% of dust, dander, and allergens inside the vacuum. (Based on ASTM F1977, down to .3 microns.) Includes the Pet Crevice Tool and Upholstery Tool accessories.
What is the db level for noise/sound?
We would like to let you know that the sound our units emits is no louder than a regular vacuum.
2 years ago
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Posted by:
Shark Support Team
Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray
Shark VACMOP Pro cordless hard floor system uses an innovative all-in-one disposable pad to vacuum and lock away debris other pads push around, and to spray mop tough messes. Pick up dry debris, then spray mop, and toss the pad with one click–never touch a dirty pad again! Features LED headlights, charger, 2 disposable pads, and a 12-oz. bottle of Shark VACMOP Multi-Surface Cleaner.
Why do the pads keep coming apart when using them?
We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
2 years ago
by
Posted by:
Shark Support Team
The Shark Navigator Lift-Away ADV Upright Vacuum features a lighter and easier-to-detach Lift-Away pod for go-anywhere cleaning. Anti-Allergen Complete Seal locks in 99.99% of dust and allergens, keeping them out of the air that you breathe (based on ASTM F1977 of particles .3 microns or larger). Also equipped with an easy-empty dustup and Swivel Steering to easily maneuver around obstacles.
How to empty out cleaner not dust cup
We would like to let you know after removing the dust cup from the unit, while holding the dust cup over a trash bin you would push the lower release button on the front of the dust cup.
2 years ago
by
Posted by:
Shark Support Team
The Shark Cordless Pet Plus Vacuum with Anti-Allergen Complete Seal combines powerful suction with cordless convenience to deliver deep cleaning on all floor types. Its lightweight design and removable hand vac allow for cleaning from floor to ceiling.
Does this come with hardware to mount to wall or interior closet for storage?
We would like to let you know that this unit does not have a wall mount. However when not using the unit you can remove the handheld from the wand and store it on the storage hook located on the floor nozzle where the wand connects.
2 years ago
by
Posted by:
Shark Support Team
Shark - Rocket Corded Stick Vacuum - Orange
At under 9 lbs., this powerful ultra-lightweight corded stick vacuum handles all floor types and easily converts into a handheld vacuum. It boasts nonstop corded performance for whole-home cleaning from floor to ceiling. Swivel Steering allows for excellent control in tight spaces and additional tools give you the ability to clean in crevices and tackle stubborn pet hair.
On the Shark Rocket vacuum, model #301 26 can I disengage the beaters on the first setting for my hardwood floors or will it alwaysrotate with the beaters light on? The beaters sound like they are going the same speed on both the first and second setting.
We would like to let you know that the brushroll spins on both setting. However when using the hard floor setting the brushroll will spin at a slower speed.
2 years ago
by
Posted by:
Shark Support Team
Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor And Fumes Lock, 1,200 sq. ft., Smart Sensing - Charcoal Gray
The Shark Air Purifier 6 with Anti-Allergen Multi-Filter uses Clean Sense IQ technology to constantly track air quality and auto-adjust power. It delivers clean air with 6 powerful, quiet fans and anti-allergen HEPA filtration with advanced odor & fumes protection.
Will this unit eliminate and/or neutralize formaldehyde fumes in the air?
We would like to let you know that the HE602 is equipped with a True HEPA Multi-Filter-AdvOdor&FumesLock filter which will help with eliminating and/or neutralizing formaldehyde fumes in the air.
2 years ago
by
Posted by:
Shark Support Team
Shark - Rocket Corded Stick Vacuum - Orange
At under 9 lbs., this powerful ultra-lightweight corded stick vacuum handles all floor types and easily converts into a handheld vacuum. It boasts nonstop corded performance for whole-home cleaning from floor to ceiling. Swivel Steering allows for excellent control in tight spaces and additional tools give you the ability to clean in crevices and tackle stubborn pet hair.
i was cleaning the pads inside where the dirt goes and misplace the sponge inside of it is there a replacement pad i can buy
We would like to let you know that you can purchase filters for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
2 years ago
by
Posted by:
Shark Support Team