Shark Support Team

Shark Support Team's Stats

Reviews

Review Count
0
Helpfulness Votes
0

First Review
None
Last Review
None
Featured Reviews
0
Average Rating
0

Reviews Comments

Review Comment Count
0
Helpfulness Votes
0

First Review Comment
None
Last Review Comment
None
Featured Review Comments
0

Questions

Question Count
0
Helpfulness Votes
0

First Question
None
Last Question
None
Featured Questions
0

Answers

Answer Count
2297
Helpfulness Votes
2,405

First Answer
June 7, 2016
Last Answer
March 5, 2024
Featured Answers
0
Best Answers
245

Shark Support Team's Reviews

Shark Support Team has not submitted any reviews.

Shark Support Team's Questions

Shark Support Team has not submitted any questions.

Shark Support Team's Answers

<<prev 1 ... 46 47 48 49 50 ... 230 next>>

Shark - Rotator Lift-Away DuoClean Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Silver

This powerful Shark Rotator comes equipped with DuoClean PowerFins, a two-brushroll, no-bristle system to pick up more in every pass on carpets and give floors a polished look—with no hair wrap, thanks to the self-cleaning brushroll. (vs. original DuoClean)

I was wondering if it has the floor attachment for wood floors or if you could purchase one for the fact I don't want to use the beater bar on the wood floor my old shark had 2 one for the wood floors and one for the carpet

Best Answer

No, the Shark Rotator Lift-Away ADV DuoClean Engage Upright Vacuum with Self-Cleaning Brushroll has one floor nozzle to vacuum hard floors and carpets.

2 years, 1 month ago

Posted by:

Shark Support Team

Shark - Navigator Lift-Away Deluxe Upright Vacuum with Anti-Allergen Complete Seal - Blue

Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.

See all Q&A for this product

Will the 12ft extention HOSE offered with other models attach to my Shark Lift Away deluxe NV36031

No, other hoses will not work with the Shark Navigator Lift-Away Deluxe Upright Vacuum - Blue.

2 years, 1 month ago

Posted by:

Shark Support Team

Shark - ION Robot RV761, Wi-Fi Connected, Robot Vacuum with Multi-Surface Cleaning - Black/Navy Blue

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere.

Does this robot vacuum carpet

We would like to let you know that our robots vacuum carpets and barefloors.

2 years, 1 month ago

Posted by:

Shark Support Team

Shark - IQ Robot Self-Empty XL RV1001AE, Wi-Fi Connected, Robot Vacuum with Self-Cleaning Brushroll - Black

Forget about vacuuming for up to a month. The Shark IQ Robot Self-Empty XL combines the convenience of a self-empty base + IQ Navigation total home mapping for complete, efficient cleaning with the performance of Shark suction and self-cleaning brushroll. After each cleaning session, your robot vacuum automatically empties into the bagless base, which holds up to a month of dirt and debris.

My robot just keeps cleaning the same area even though it is on the entire house setting on the map and my map is current.

We are sorry to hear that you are having this issue with your Shark Robot. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

2 years, 1 month ago

Posted by:

Shark Support Team

Shark - EZ Robot Vacuum RV912S with Self-Empty Base, Bagless, Wi-Fi - Dark Grey

The Shark EZ Robot is your easy path to a smart clean. It combines the convenience of a self-empty base with powerful Shark suction for a complete home clean. After each cleaning session, your robot automatically empties itself into the bagless self-empty base, which holds multiple sessions’ worth of dirt and debris so you can forget about vacuuming for weeks. Now that’s easy.

What is the warranty on this product?.

We would like to let you know that this unit has a 1 year limited manufactures warranty.

2 years, 1 month ago

Posted by:

Shark Support Team

Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor Lock, 1,200 sq. ft., Smart Sensing - White

The Shark Air Purifier 6 with Anti-Allergen Multi-Filter uses Clean Sense IQ technology to constantly track air quality and auto-adjust power. It delivers clean air with 6 powerful, quiet fans and anti-allergen HEPA filtration with advanced odor & fumes protection.

Can this be used in a basement that has dehumidifiers? One place I read said should not be used in areas with moisture in the air and basements typically have more moisture in the air.

Best Answer

The Shark air purifiers can be used in humid or moist environments, but the filter life will be impacted by this as it can develop mold on the surface and will give out an odor if used for a long time at high humidity.

2 years, 1 month ago

Posted by:

Shark Support Team

Shark - Navigator Lift-Away Upright Vacuum with Anti-Allergen Complete Seal - Blue Jean

The Shark Navigator Lift-Away ADV Upright Vacuum features a lighter and easier-to-detach Lift-Away pod for go-anywhere cleaning. Anti-Allergen Complete Seal locks in 99.99% of dust and allergens, keeping them out of the air that you breathe (based on ASTM F1977 of particles .3 microns or larger). Also equipped with an easy-empty dustup and Swivel Steering to easily maneuver around obstacles.

See all Q&A for this product

Does it have beater bars? I want a vacuum without beater bars.

This Shark has a bristle brushroll.

2 years, 1 month ago

Posted by:

Shark Support Team

Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights - Blue Iris

The Shark Pet Cordless Stick Vacuum combines deep-cleaning suction with cordless convenience. Powerful suction delivers deep cleaning on both hard floors and carpets while the vacuum's lightweight design and removable handheld vac allow for cleaning from floor to ceiling. For added convenience, the XL dust cup features CleanTouch technology for hands-off debris disposal.

See all Q&A for this product

How well does this stick vacuum pick up dog hair off the rugs?

This Shark is specifically designed for cleaning up pet hair, it has three settings so will deal with any tough spots.

2 years, 1 month ago

Posted by:

Shark Support Team

Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor Lock, 1,200 sq. ft., Smart Sensing - White

What is the power draw/consumption (in Watts) of this product from low setting to high setting?

The wattage of this Shark Air Purifier is 121.

2 years, 1 month ago

Posted by:

Shark Support Team

Shark - Rocket Corded Stick Vacuum - Orange

At under 9 lbs., this powerful ultra-lightweight corded stick vacuum handles all floor types and easily converts into a handheld vacuum. It boasts nonstop corded performance for whole-home cleaning from floor to ceiling. Swivel Steering allows for excellent control in tight spaces and additional tools give you the ability to clean in crevices and tackle stubborn pet hair.

Does this vacuum up pet hair well?

Yes, this Shark will pick up pet hair. If you're looking for pet hair capability specifically, I would recommend checking out a Shark with the self-cleaning brushroll technology as this will make cleaning a lot easier.

2 years, 1 month ago

Posted by:

Shark Support Team