Sonos Customer Care
 
 
Sonos Customer Care's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    1553
  • Helpfulness Votes
    859
  • First Answer
    September 20, 2019
  • Last Answer
    September 26, 2024
  • Featured Answers
    0
  • Best Answers
    129
 
 
Sonos Customer Care's Reviews
 
Sonos Customer Care has not submitted any reviews.
 
Sonos Customer Care's Questions
 
Sonos Customer Care has not submitted any questions.
 
Sonos Customer Care's Answers
<<prev 1 ... 101 102 103 104 105 ... 156 next>>
 
 Sonos - Playbar Refurbished - Black
Sonos - Playbar Refurbished - Black
Transform your movie and music experience with this refurbished Sonos Playbar soundbar. The adjustable bass and treble controls enable customization, while three tweeters and six mid-woofers deliver powerful, well-balanced sound. This Sonos Playbar soundbar has side panel buttons and LED lights for adjusting settings easily, and Wi-Fi connectivity lets you stream audio smoothly.This product has been refurbished. Learn more.
 

Does it sound good in a $1000 sq ft room?

Hello, and thank you for your question. It's difficult to say if it will sound good or not because the environment of every room is different. Generally speaking the Playbar would suffice.
3 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
Upgrade your audio system with this white Sonos Sub wireless subwoofer. The two force-canceling drivers produce rich unadulterated bass sounds and prevent vibration and rattles for quality listening. This Sonos Sub wireless subwoofer features a slim design that supports vertical or horizontal placement, and the Trueplay technology lets you tune your music to your preferences.
 

Is the white color being discontinued or just out of stock now as I cannot pre-order them. Thanks

Hello, and thank you for you question. The white Sub is not being discontinued.
3 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

Can sonos arc be connected to sonos ceiling speakers for surround?

Hi, and thanks for your question. Yes! If those in-ceiling speakers are powered by the Sonos Amp, you can use those as surround sounds with the Sonos Arc.
3 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - One SL Wireless Smart Speaker - White
Sonos - One SL Wireless Smart Speaker - White
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
 

Will this speaker work with an existing wireless system using Play3 speakers now?

Hello, and thanks for asking. Yes, it will work with your existing Sonos products like Play3.
3 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

HI.... does anyone have the sonos arc mounted high (above tv)? My tv to the top is at 6 feet off the ground. I have no choice but to hang bar above tv. with this severely decrease sound quality? THANKS.... JOE

Hi, and thanks for your question. It is possible that this could severely decrease your sound quality, as the front speakers are pointed straight forward, and the atmos speakers are pointed up. However, every room environment is different so it's difficult to say how much it will impact your experience.
3 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Beam Soundbar with Voice Control built-in - White
Sonos - Beam Soundbar with Voice Control built-in - White
Enhance the audio capability of your TV with this white Sonos Beam compact smart sound bar, which features voice activation through Amazon Alexa and Google Assistant. Whether you're watching a movie or playing games, this system produces a wide spectrum of sound through four full-range woofers to fill every corner of the room. The plug-and-play feature of this Sonos Beam compact sound bar ensures easy setup.
 

Does the beam has to be the main speaker for the sound source? I have a projector at the back of the room but would like to place the bar at the front of the room. can i connect sonos one to the projector and have the beam sync to sonos one?

Hi, and thank you for your question. Yes, Beam has to be the primary source for TV/projector audio as it controls the crossover for your home theater system. Also worth noting the Sonos One does not have any physical inputs to plug a tv or projector into. So the projector will have to be run to the Sonos Beam, and then the Sonos One can be grouped to play the same thing, or two of them can be used as wireless surround sounds. (One and One SL can be used together as rears)
3 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
 

I have a total of 10 - 8" Klipsan speakers 4-in the main living 1- in the bedroom 1- in the bathroom and 4- in the attached shop. I'm wanting to hook them up to a Sonos system. Is their a unit that can power all the speakers or do i need multiple units.

Hi, and thanks for your question! Depending on the impedance of the speakers you can run 2 pairs of speakers on one Amp. Keeping in mind that any speakers that are plugged into the same Amp would always play the same thing at the same time. Another option would be to buy a multi-channel amplifier from another company and use the Sonos Port by plugging it into the amplifier. This would be a good option if you want all of these players playing the same thing, at the same time. If you'd like to have more control over which rooms are playing, when, and at what volume they're playing then multiple Sonos Amps would be the best solution for you.
3 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - One SL Wireless Smart Speaker - Black
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
 

Approximately how long is the power cord?

Hi, the power cord is 6ft (3m).
3 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

I have a sonos soundbar mounted on top of tv. It does a good job of filling a large room, but with an open floor plan, I need more sound on the other end of open room, approximately 50 feet. Is this the speaker I need, and will it pair with soundbar?

Hi, and thank you for your question! The first thing to we'd like to mention here is to make sure that you run our Trueplay tuning feature with an IOS device. (Has to be IOS because of the consistency with the microphones) This will ensure you're getting the most accurate sound for your space and could make a big difference! If you have done that or are not able to, and still not getting enough sound in the back of the room, then yes, this speaker will fill a large space nicely. To clarify, this speaker alone can be grouped to play the same thing your TV is playing in the back of the room, or two of them can be used as wireless surround sounds.
3 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

If I bought 3 Sonos speakers to put in 3 different rooms, can I play music from one device on two speakers (in two different rooms) and have my wife listen to a different device on the third speaker at the same time?

Hi, and thank you very much for your question. Yes! You have complete control over what music plays in what rooms, and at what volume(s).
4 years ago
by
Posted by: 
Sonos Customer Care