Sonos Customer Care
 
 
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    September 20, 2019
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    October 3, 2024
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Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

I have a sonos soundbar mounted on top of tv. It does a good job of filling a large room, but with an open floor plan, I need more sound on the other end of open room, approximately 50 feet. Is this the speaker I need, and will it pair with soundbar?

Hi, and thank you for your question! The first thing to we'd like to mention here is to make sure that you run our Trueplay tuning feature with an IOS device. (Has to be IOS because of the consistency with the microphones) This will ensure you're getting the most accurate sound for your space and could make a big difference! If you have done that or are not able to, and still not getting enough sound in the back of the room, then yes, this speaker will fill a large space nicely. To clarify, this speaker alone can be grouped to play the same thing your TV is playing in the back of the room, or two of them can be used as wireless surround sounds.
4 years, 9 months ago
by
Posted by: 
Sonos Customer Care
 
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

If I bought 3 Sonos speakers to put in 3 different rooms, can I play music from one device on two speakers (in two different rooms) and have my wife listen to a different device on the third speaker at the same time?

Hi, and thank you very much for your question. Yes! You have complete control over what music plays in what rooms, and at what volume(s).
4 years, 9 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - One SL Wireless Smart Speaker - White
Sonos - One SL Wireless Smart Speaker - White
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
 

Hi Best Buy People 1. Is SONO ONE SL ready to be played with AIRPLAY ? 2. How long is the power cord ? 3. How can it be purchased with tax exempt if it will be exported out of the country ? Thank you very much

HI, and thank you very much for your questions. The Sonos One SL is compatible with Airplay 2. The power cord is 6ft (3m).

Unfortunately we here at Sonos do not have the information on how to purchase tax exempt through Best Buy. We hope the answers to your first two questions helps!
4 years, 9 months ago
by
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Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

If you wall mount the Arc, will it enhance the sound in any way as compared with sitting it on a component cabinet?

Hi, and thank you for your question! If you mount the Sonos Arc with our specific Arc mount, the Sonos Arc will automatically go into "on wall" mode, which slightly tempters the bass response so that it doesn't vibrate your wall. In addition, you can Trueplay tune your Sonos speakers, which is our proprietary tuning software that allows you to use an IOS device to tune your Sonos speakers to your rooms environment.
4 years, 9 months ago
by
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Sonos Customer Care
 
Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.
 

Why is this so expensive as just a port to hook up to an already existing applifier? I have a whole house dedicated so Sonos but would like the option for my main system to sync. Is this the only option to do that?

Hi, thank you for your question. The Sonos Port is the perfect product for linking your existing audio receiver to your Sonos ecosystem. In previous years Sonos offered a product called the CONNECT. This is an earlier generation of a similar function of the Port. The Sonos Port provides you with better audio quality, connectivity, and future features over the CONNECT. Thank you for being a Sonos owner!
4 years, 9 months ago
by
Posted by: 
Sonos Customer Care
 
Add thumping bass to your home audio setup with this Sonos wireless subwoofer. The built-in Wi-Fi offers a simple cable-free setup, while the two force-canceling drivers eliminate vibrations and rattles for high-quality sound output. This Sonos wireless subwoofer features a high-gloss black finish to lend an upscale touch to your space.
 

Does this subwoofer have to be in close proximity to the soundbar or can it be placed in a different location in the same room (opposite wall of tv/soundbar)?

Hi! Thanks for your question. The Sonos Sub connects to your Sonos soundbar with a 5Ghz wireless signal (that the soundbar is emitting). This means you can easily place it anywhere in the room but please don't place it in another room while connected to the Soundbar. Thanks again and enjoy your Sonos Sub!
4 years, 9 months ago
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Sonos Customer Care
 
 Sonos - Beam Soundbar with Voice Control built-in - Black
Sonos - Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
 

Can I connect my own subwoofer to the Sonos Soundbar?

Hi! Thank you so much for your question. The Sonos Beam will only work with a Sonos Sub. The Beam does not have a traditional Subwoofer-out port.
4 years, 9 months ago
by
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Sonos Customer Care
 
 Sonos - Boost Wireless Speaker Transmitter - White
Sonos - Boost Wireless Speaker Transmitter - White
Enjoy reliable streaming performance with your SONOS speakers using this Sonos Boost wireless transmitter, which features 3 antennas that broadcast 360° signals through walls and ceilings for efficient long-range coverage to most rooms.
 

Can Sonos Boost be connected to a unmanaged switch, or does it have to be connected to the router "itself"

Thank you for your question. Yes, you can run Boost to your unmanaged switch.
4 years, 9 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Boost Wireless Speaker Transmitter - White
Sonos - Boost Wireless Speaker Transmitter - White
Enjoy reliable streaming performance with your SONOS speakers using this Sonos Boost wireless transmitter, which features 3 antennas that broadcast 360° signals through walls and ceilings for efficient long-range coverage to most rooms.
 

I want a speaker by my chair no wires running to tv so i don't have to play my tv so loud is that possible i live in a senior home and i am hard of hearing.

Hi, and thank you for your question! It is possible, however you would have to have one of our Home theater products (Arc, Beam, Amp) plugged in to your tv. Then, you would need one of our speakers by your chair. Then, those two products can be grouped together with separate volume controls through our free app.
4 years, 9 months ago
by
Posted by: 
Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

Has anyone used the Ikea Symphonik speakers as rear surrounds? It looks like the Ikea Syphonik are wifi only (meaning no bluetooth) so if you have these as rear surrounds I would be very thankful for you to confirm this works well.

Hi, and thank you for your question! The Syphonik speakers are designed to work on wifi only as wifi is a superior listening experience over bluetooth wherever wifi is available. It sets up just as easily to your network as you other Sonos wireless speakers.
4 years, 9 months ago
by
Posted by: 
Sonos Customer Care