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    September 20, 2019
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 Sonos - One SL Wireless Smart Speaker - White
Sonos - One SL Wireless Smart Speaker - White
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
 

Hi Best Buy People 1. Is SONO ONE SL ready to be played with AIRPLAY ? 2. How long is the power cord ? 3. How can it be purchased with tax exempt if it will be exported out of the country ? Thank you very much

HI, and thank you very much for your questions. The Sonos One SL is compatible with Airplay 2. The power cord is 6ft (3m).

Unfortunately we here at Sonos do not have the information on how to purchase tax exempt through Best Buy. We hope the answers to your first two questions helps!
4 years ago
by
Posted by: 
Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

If you wall mount the Arc, will it enhance the sound in any way as compared with sitting it on a component cabinet?

Hi, and thank you for your question! If you mount the Sonos Arc with our specific Arc mount, the Sonos Arc will automatically go into "on wall" mode, which slightly tempters the bass response so that it doesn't vibrate your wall. In addition, you can Trueplay tune your Sonos speakers, which is our proprietary tuning software that allows you to use an IOS device to tune your Sonos speakers to your rooms environment.
4 years ago
by
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Sonos Customer Care
 
Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.
 

Why is this so expensive as just a port to hook up to an already existing applifier? I have a whole house dedicated so Sonos but would like the option for my main system to sync. Is this the only option to do that?

Hi, thank you for your question. The Sonos Port is the perfect product for linking your existing audio receiver to your Sonos ecosystem. In previous years Sonos offered a product called the CONNECT. This is an earlier generation of a similar function of the Port. The Sonos Port provides you with better audio quality, connectivity, and future features over the CONNECT. Thank you for being a Sonos owner!
4 years ago
by
Posted by: 
Sonos Customer Care
 
Add thumping bass to your home audio setup with this Sonos wireless subwoofer. The built-in Wi-Fi offers a simple cable-free setup, while the two force-canceling drivers eliminate vibrations and rattles for high-quality sound output. This Sonos wireless subwoofer features a high-gloss black finish to lend an upscale touch to your space.
 

Does this subwoofer have to be in close proximity to the soundbar or can it be placed in a different location in the same room (opposite wall of tv/soundbar)?

Hi! Thanks for your question. The Sonos Sub connects to your Sonos soundbar with a 5Ghz wireless signal (that the soundbar is emitting). This means you can easily place it anywhere in the room but please don't place it in another room while connected to the Soundbar. Thanks again and enjoy your Sonos Sub!
4 years ago
by
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Sonos Customer Care
 
 Sonos - Beam Soundbar with Voice Control built-in - Black
Sonos - Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
 

Can I connect my own subwoofer to the Sonos Soundbar?

Hi! Thank you so much for your question. The Sonos Beam will only work with a Sonos Sub. The Beam does not have a traditional Subwoofer-out port.
4 years ago
by
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Sonos Customer Care
 
 Sonos - Boost Wireless Speaker Transmitter - White
Sonos - Boost Wireless Speaker Transmitter - White
Enjoy reliable streaming performance with your SONOS speakers using this Sonos Boost wireless transmitter, which features 3 antennas that broadcast 360° signals through walls and ceilings for efficient long-range coverage to most rooms.
 

Can Sonos Boost be connected to a unmanaged switch, or does it have to be connected to the router "itself"

Thank you for your question. Yes, you can run Boost to your unmanaged switch.
4 years ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Boost Wireless Speaker Transmitter - White
Sonos - Boost Wireless Speaker Transmitter - White
Enjoy reliable streaming performance with your SONOS speakers using this Sonos Boost wireless transmitter, which features 3 antennas that broadcast 360° signals through walls and ceilings for efficient long-range coverage to most rooms.
 

I want a speaker by my chair no wires running to tv so i don't have to play my tv so loud is that possible i live in a senior home and i am hard of hearing.

Hi, and thank you for your question! It is possible, however you would have to have one of our Home theater products (Arc, Beam, Amp) plugged in to your tv. Then, you would need one of our speakers by your chair. Then, those two products can be grouped together with separate volume controls through our free app.
4 years ago
by
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Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

Has anyone used the Ikea Symphonik speakers as rear surrounds? It looks like the Ikea Syphonik are wifi only (meaning no bluetooth) so if you have these as rear surrounds I would be very thankful for you to confirm this works well.

Hi, and thank you for your question! The Syphonik speakers are designed to work on wifi only as wifi is a superior listening experience over bluetooth wherever wifi is available. It sets up just as easily to your network as you other Sonos wireless speakers.
4 years ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
 

Can the MOVE speaker be paired with my existing Sonos speakers inside my house?

Hi, and thank you very much for your question. As long as your Sonos Move is on wifi, it can be grouped with the rest of the Sonos speakers on your network as long as you have not reached the 32 speaker limit.
4 years ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Certified Factory Refurbished Beam Soundbar with Voice Control built-in - Black
Sonos - Certified Factory Refurbished Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Certified Factory Refurbished Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
 

Who refurbished this product, and what is the warranty?

Hi, and thank you for your question. These are either refurbished by us or by Best Buy's Geek Squad. Usually if it's refurbished by Geek Squad, it says in the description of the product. If it does not say Geek Squad, then it is refurbished by us.
4 years ago
by
Posted by: 
Sonos Customer Care