Sonos Customer Care
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- Answer Count1555
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- First AnswerSeptember 20, 2019
- Last AnswerOctober 3, 2024
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Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
Can the MOVE speaker be paired with my existing Sonos speakers inside my house?
Hi, and thank you very much for your question. As long as your Sonos Move is on wifi, it can be grouped with the rest of the Sonos speakers on your network as long as you have not reached the 32 speaker limit.
4 years, 9 months ago
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Posted by:
Sonos Customer Care
Sonos - Certified Factory Refurbished Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Certified Factory Refurbished Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
Who refurbished this product, and what is the warranty?
Hi, and thank you for your question. These are either refurbished by us or by Best Buy's Geek Squad. Usually if it's refurbished by Geek Squad, it says in the description of the product. If it does not say Geek Squad, then it is refurbished by us.
4 years, 9 months ago
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Posted by:
Sonos Customer Care
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
Can I setup this amp with two subwoofers? I want to do two 705 S2 B&W w/ two Rel 6.5-8" subs. Connect one sub to sub input and the other as the "rears" - Rel recommends Wiring sub via speaker input. If so can I add two Play FIVES as rears as well?
Hi, and thank you very much for your question! When AMP is set to rear, it controls the crossover only for the left and right surround, and deactivates the sub output on the rear AMP, so unfortunately you cannot use the rear AMP with a subwoofer. Also worth noting, the front AMP can only support one subwoofer. In regards to using Fives as rears, you can use the Sonos Fives as rears if our AMP is powering the front B&Ws. However, you can only have one product set up as rears, so you could not have amp as rears and Sonos Fives as rears. It would have to be one or the other.
4 years, 9 months ago
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Posted by:
Sonos Customer Care
Sonos - Beam Soundbar with Voice Control built-in - White
Enhance the audio capability of your TV with this white Sonos Beam compact smart sound bar, which features voice activation through Amazon Alexa and Google Assistant. Whether you're watching a movie or playing games, this system produces a wide spectrum of sound through four full-range woofers to fill every corner of the room. The plug-and-play feature of this Sonos Beam compact sound bar ensures easy setup.
Just bought a Q90t will this connect to the tv wirelessly? Just want to plug in power cord and then use to TV to connect?
Hi, and thanks for your question. It does require a cable ran to the tv. Tv's require a cable for external devices to connect outside of bluetooth on some models and this compromises the sound quality.
4 years, 9 months ago
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Posted by:
Sonos Customer Care
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
I was considering buying this speaker,not only for listening to music, but also for audiobooks. I'm sure it has a great sound for music, but has anyone used it for listening to audiobooks? If so, how is the sound quality & dialogue clarity for audiobooks?
Hi, and thank you for your question! The Sonos Five has 6 speakers that are designed to accurately products high, mid and low frequencies. It's great for any sound including audiobooks, especially in large, open rooms!
4 years, 9 months ago
by
Posted by:
Sonos Customer Care
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
How many sets of architectural speakers can I run with one Amp? I thought I saw somewhere it was three sets (6) speakers total. If I do that, can I also power the sub?
Hi, and thank you for your question! With our Sonos by Sonance architectural speakers, you can run 3 pairs (6 speakers) off of one Amp. You can also power another company's subwoofer through our sub out port or use ours wirelessly.
4 years, 9 months ago
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Posted by:
Sonos Customer Care
Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.
Can I play different playlists on different zones?
Hey, and thank you for you question. Yes, you can play different playlist in different rooms.
4 years, 9 months ago
by
Posted by:
Sonos Customer Care
Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.
Currently have 8 sonos speakers in our home... until recently i could access my ipod thru my computer, they changed that with a recent software update and i am unable to access my ipod anymore... can i access my ipod thru the Sono Port?
Hello, and thank you for your question. The Port is designed to turn your receiver or amplifier into a Sonos streamable receiver. So, it would not help with your current situation. Here's an article from our support page that should answer your questions and help get you back up and running. https://support.sonos.com/s/article/2922?language=en_US
If you need any further assistance, please reach out at sonos.com/support to chat or call one of our support representatives. We'd be happy to help!
If you need any further assistance, please reach out at sonos.com/support to chat or call one of our support representatives. We'd be happy to help!
4 years, 9 months ago
by
Posted by:
Sonos Customer Care
Sonos - Geek Squad Certified Refurbished Boost Wi-Fi Range Extender
Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.Extend wireless audio range with this Sonos Boost network extender. Capable of creating a dedicated wireless network, this network extender bypasses existing Wi-Fi and ensures wireless audio signals arrive unimpeded. This Sonos Boost network extender has three internal antennas that improve Wi-Fi coverage by broadcasting signals through walls and ceilings in all directions.
Will this work with the Sonos move speaker
Hi, and thank you for your question. This product is designed to create a mesh network specifically for your Sonos products, however is not needed for Sonos Move. You can connect Move to your existing wifi network in your home.
4 years, 9 months ago
by
Posted by:
Sonos Customer Care
Sonos - Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
Hello , I am from Bangladesh. In our country we use 220 volts usually. So do you think if I buy this sound system it will support out volts system . Can I use it in Bangladesh?
Hi, and thank you for your question. Yes, our products will work as long as you have the appropriate adapter for your outlet style. You will also want to check what music services are supported in your area. Back end support may be complicated as we do not offer support in your country.
4 years, 9 months ago
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Posted by:
Sonos Customer Care