Sonos Customer Care

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September 20, 2019
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September 26, 2024
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Sonos Customer Care's Answers

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Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black

Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.

how many wts ?

Hi, and thank you for your question. In an attempt to make sound as simple as possible, we steer away from wattage statistics. We do power our speakers with incredibly efficient Class D digital amplifiers to give the speakers all they need to fill the space you're in. Even outside with the Sonos Move!

4 years, 1 month ago

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Sonos Customer Care

Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black

How loud is the speaker? What is the Wattage?

Best Answer

Hi, thank you for your question. Sonos does not publish the wattage of its speakers but the Sonos Move is designed to fill small to moderate outdoor spaces. When on Wifi you can group multiple speakers together.

4 years, 1 month ago

Posted by:

Sonos Customer Care

Sonos - Five Wireless Smart Speaker - Black

Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.

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Will Sonos speakers work with Bose sound bar?

Hi, thank you for your question. Sonos and Bose do not live within the same ecosystem and can not be used simultaneously within one app. The Sonos Five does support Airplay 2, which if the Bose soundbar you are speaking of supports Airplay 2, you could stream the same song to both speakers using an up to date Apple device.

4 years, 1 month ago

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Sonos Customer Care

Sonos - Amp 250W 2.1-Ch Amplifier - Black

Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.

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Is the AMP made to be left outdoors?

Hi, thank you for your question. The Sonos Amp is not weather resistant and is not meant to be left outdoors in the elements. Its operating temperature limits are between 32 degrees and 104 degrees F.

4 years, 1 month ago

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Sonos Customer Care

Sonos - Beam Wall Mount - White

Install your Beam sound bar with this white Sonos wall mount. It connects to either of two mounting points on the Beam and measures 25.1 inches wide.

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Can I use this mount for a Samsung sound bar?

Hi, thank you for your question. This mount is designed for the Sonos Beam's unique design. It is not recommended to be used with any other product.

4 years, 1 month ago

Posted by:

Sonos Customer Care

Sonos - Female-to-Male Audio Adapter - Black

Connect Beam (not included) to your smart TV's optical audio output via a standard HDMI cord with this Sonos black optical adapter. The layer of rubber on the surface protects wires from damage, providing durability and longevity. This Sonos black optical adapter is quick and simple to attach for added convenience.

So I have 2 Bose speakers will I be able to put the optical to HDMI for my tv? Or is there a thing that goes from optical to HDMI

Hi, thank you for your question. This product is meant to adapt an Optical audio connection to a HDMI ARC audio connection. This product is commonly used with a Sonos Amp, Arc, or Beam.

4 years, 1 month ago

Posted by:

Sonos Customer Care

Sonos - Arc Soundbar with Dolby Atmos, Google Assistant and Amazon Alexa - Black

Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.

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Could I purchase the Arc alone (no speakers) and would that provide sufficient sound for a small place or is the speaker needed?

Hi, thank you for your question. The Sonos Arc can be used as the only speaker in a TV set up.

4 years, 1 month ago

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Sonos Customer Care

Sonos - Beam Soundbar with Voice Control built-in - Black

Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.

Can i connect this system to any flat screen TV that Best Buy sells? Is there a brand TV that this system will not connect to?

Hi, thank you for your question. The Sonos Beam can connect to TVs that have Optical Audio out or HDMI ARC out. Most TVs sold at Best Buy today support one or both of these connections.

4 years, 1 month ago

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Sonos Customer Care

Sonos - Amp 250W 2.1-Ch Amplifier - Black

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I have 4 Bose Free Space 51 Environmental speakers will this amp work for them

Hi, thank you for your question. The Sonos Amp can accommodate four speakers connected wired in parallel, as long as the speakers are 8 ohm. If you can ensure that these speakers are 8 ohm, and you can wire them in parallel, you should be fine. If the speakers are 4 ohm or 6 ohm, you would need to purchase a second Sonos Amp to accommodate all four speakers.

4 years, 1 month ago

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Sonos Customer Care

Sonos - Arc Soundbar with Dolby Atmos, Google Assistant and Amazon Alexa - Black

Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.

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Will the Arc work with the Sonos Play 1 (gen 1) for 5.1 surround sound?

Best Answer

Hi, thank you for your question! You can use two Sonos Play:1 (Gen 1) speakers as rears configured with the Sonos Arc.

4 years, 1 month ago

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Sonos Customer Care