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    September 20, 2019
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 Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
 

Can I set up a Sonos Move using the Sonos system 1 app?

Hi, thank you so much for your question. Yes, the Sonos Move can work on the Sonos S1 Software and app.
4 years, 2 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Beam Soundbar with Voice Control built-in - Black
Sonos - Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
 

Do you recommend a Sub Woofer and additional Speakers to go with the Baam Soundbar or could be fine without?

Hi, and thank you for your question!

It depends on what experience you'd like! The Sub will add deep bass to you movies, music, video games and more. The surround speakers would give you true surround sound for a theater-like experience.

You can start with the whole system, or buy it piece by piece!
4 years, 2 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
Play music and control the playlist hands-free with this Sonos One smart speaker. Voice and app control capability allows for remote operation, while compatibility with popular streaming services ensures access to large libraries of music and audiobooks. Connect this Sonos One smart speaker to similar models to create a home sound system.
 

what is the wattage/volume output per 1 speaker, so 2 would total?

Thank you very much for your question! We don't normally talk publicly about wattage output other than referencing the Sonos AMP. The reason is that we prefer to focus on the efficiency of our speakers. We use incredibly efficient amplifiers, one for each driver that deliver clear, room filling sound. Even if there is a lot of power, if that power is not efficient it can still sound sub par. We use class D digital amps to give you the sound you're looking for from our products. The Sonos One is great for clear and impressive sound wherever you don't have a lot of space to put a speaker.

We hope this helps!
4 years, 2 months ago
by
Posted by: 
Sonos Customer Care
 
Enjoy premium audio quality without sacrificing your design aesthetic when you install these Sonos In-Ceiling speakers by Sonance . In-ceiling installation creates a seamless look, while the 1-inch tweeter and 6.5-inch woofer deliver powerful sound to your home audio system. These Sonos In-Ceiling speakers by Sonance pairs perfectly with other Sonos audio equipment.
 

What gauge speaker wire should be used to connect these speakers to the Sonos Amp? Is there a preferred brand of speaker wire, or does that not matter?

Hi, and thanks for your question. Here's our recommendation for speaker wire gauge:

Runs less than 80ft (less than 24m) = 16 gauge
Runs 80 to 200 ft (24m to 61m) = 14 gauge
Runs 200 to 300 ft (61m to 92m)* = 12 gauge
*runs over 300ft not recommended

We hope this helps!
4 years, 2 months ago
by
Posted by: 
Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

Sony xbr85x900f + Sonos ARC plugged into HDMI 3 ARC., which I read IS compatible to get Dolby Atmos (Dolby Digital Plus). APPLE 4K TV into HDMI 2. Apple Settings only appear: 5.1 or Stereo. Seen videos showing Atmos option on Apple TV. HOW?

Hi, thank you for your question. If a TV states eARC support, you may want to check to see if eArc is enabled in the settings. Also, be sure that the HDMI Input settings are adjusted to enhanced. Outside of these settings changes, confirm that the source and source material is ready for Atmos as well as the HDMI cabling being used.
4 years, 2 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
 

Is there a mounting bracket for outdoor use?

Hi, thank you for your question. At this time Sonos does not produce a mounting bracket for Move, but there are third-party brackets on the market today.
4 years, 2 months ago
by
Posted by: 
Sonos Customer Care
 
Enjoy rich audio quality with this Sonos In-Wall speaker by Sonance. Works with other Sonos components to create a complete home audio system. This Sonos In-Wall speaker by Sonance fits in most standard wall cavities, creating a seamless look for your entertainment center.
 

Can these be paired with the Sonos Beam? If using the Sonos Amp to power both interior in-wall speakers and the Sonance exterior speakers can the output be separated from interior to exterior?

Hi, thank you very much for your questions. To answer your first question, yes these can be used to pair with the Sonos Beam when connected to a Sonos Amp. For your second question, if you are connecting two pairs of speakers to a single Sonos Amp you cannot control independent playback or volume for each pair.
4 years, 2 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - One SL Wireless Smart Speaker - Black
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
 

Can I sync it 2 my tv Bluetooth ?

Hi, thank you very much for your question. The Sonos One SL does not have Bluetooth to connect to a television. To best connect to a TV you can try the Sonos Beam or Sonos Arc.
4 years, 2 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - White
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - White
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
 

Can this connect to sonos bass

Hi, thank you so much for your question. The Sonos Move cannot connect to the Sonos Sub.
4 years, 2 months ago
by
Posted by: 
Sonos Customer Care
 
Enjoy premium audio quality without sacrificing your design aesthetic when you install these Sonos In-Ceiling speakers by Sonance . In-ceiling installation creates a seamless look, while the 1-inch tweeter and 6.5-inch woofer deliver powerful sound to your home audio system. These Sonos In-Ceiling speakers by Sonance pairs perfectly with other Sonos audio equipment.
 

How Many These Sonos Speakers I Can Connect Parallel To 1 AMP?

Hello, thank you so much for your question. You can wire 3 pairs of Sonos Architectural In-Ceiling Speakers to one Sonos Amp in parallel. Once that is connected, you will utilize the Speaker Detection feature in the Sonos app to detect the speakers to optimize for this set up. Do know that this set-up is specific for the Sonos Architectual product line-up.
4 years, 2 months ago
by
Posted by: 
Sonos Customer Care