Sonos Customer Care
Sonos Customer Care's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count1553
- Helpfulness Votes859
- First AnswerSeptember 20, 2019
- Last AnswerSeptember 26, 2024
- Featured Answers0
- Best Answers129
Sonos Customer Care's Reviews
Sonos Customer Care has not submitted any reviews.
Sonos Customer Care's Questions
Sonos Customer Care has not submitted any questions.
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
How much watts and what kind of sounds
The Sonos One is designed to fill your room with sound even from a small form factor. Each of the two speakers inside of the One are individually amplified and provide a large amount of volume! Sonos does not share output measured in watts.
4 years, 2 months ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
I'm upgrading my beam to a arc. I have a GEN2 sub, A One SL in my Bathroom .. Do I use the S2 Appp ?
The Sonos Arc must use the S2 app as it is not compatible with the S1 Controller. Your Sub (Gen 2) and your One SL are also both S2 compatible so your system, as the majority of Sonos owners' systems, will all work on that app! Thanks for being a valued Sonos owner!
4 years, 2 months ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Can I play music from my iPhone when the TV is off? I know it does not have Bluetooth, so I was wondering if it was possible to stream music directly from my phone. I use Spotify/YouTube if that makes any difference.
The Arc is designed to provide incredible sound for your television but also provide incredible sound when your television is off! The Arc can be controlled by the Sonos app to stream over 80 music streaming services and will show up as a device in your Spotify app to play directly from that app as well!
4 years, 2 months ago
by
Posted by:
Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
I have one but I don’t remember how to turn it on. Can’t find any operating instructions
The Sonos One SL should be on if it is plugged into power. Then, you use the Sonos app to control the speaker and what content plays on it.
4 years, 2 months ago
by
Posted by:
Sonos Customer Care
Enjoy rich audio quality with this Sonos In-Wall speaker by Sonance. Works with other Sonos components to create a complete home audio system. This Sonos In-Wall speaker by Sonance fits in most standard wall cavities, creating a seamless look for your entertainment center.
Can these speakers be used in a vaulted ceiling?
These can be used in a vaulted ceiling and are designed to work with the Sonos Amp. When powered by the Sonos Amp you can run the Trueplay process to help account for the sound changes caused by vaulted ceilings to get the best sound quality possible in your space.
4 years, 2 months ago
by
Posted by:
Sonos Customer Care
Sonos - Refurbished Play:5 Wireless Speaker - Black Matte
Enjoy outstanding dynamic sound with this refurbished Sonos Play:5 speaker. Wi-Fi connectivity lets you stream your favorite music wirelessly, while the capacitive touch controls ensure seamless operation. This black Sonos Play:5 speaker has six drivers that deliver detailed, powerful audio, and the built-in 3.5mm jack enables connection to a smartphone or a PC for an immersive listening experience.This product has been refurbished. Learn more.
Are ALL the refurbished SONOS Play:5s refurbished by SONOS? Or are some of them refurbished by others (Best Buy, Geek Squad, etc.)? Also, please confirm the warranty length; the answers say 90 days, but the description says one year.
This specific listing is for a Play:5 that is refurbished by Sonos. Products refurbished by Sonos carry a 90 day manufacturer warranty.
4 years, 2 months ago
by
Posted by:
Sonos Customer Care
Enjoy premium audio quality without sacrificing your design aesthetic when you install these Sonos In-Ceiling speakers by Sonance . In-ceiling installation creates a seamless look, while the 1-inch tweeter and 6.5-inch woofer deliver powerful sound to your home audio system. These Sonos In-Ceiling speakers by Sonance pairs perfectly with other Sonos audio equipment.
Can these speaker be used in patio ceiling(outside, but no exposed to rain, etc)?
As long as there is a ceiling structure and they are not directly exposed to the elements these speakers should work for that application.
4 years, 2 months ago
by
Posted by:
Sonos Customer Care
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
What gauge speaker wire works best for this amp? Q Acoustics 3020i bookshelf speakers will be less than 10 feet from the amp.
12, 14, or 16 gauge wire will all work with the Sonos Amp.
4 years, 2 months ago
by
Posted by:
Sonos Customer Care
Sonos - Playbar Refurbished - Black
Transform your movie and music experience with this refurbished Sonos Playbar soundbar. The adjustable bass and treble controls enable customization, while three tweeters and six mid-woofers deliver powerful, well-balanced sound. This Sonos Playbar soundbar has side panel buttons and LED lights for adjusting settings easily, and Wi-Fi connectivity lets you stream audio smoothly.This product has been refurbished. Learn more.
What exactly Refurbished means? What is the warranty period? Could it have had a major repair?
This sound bar was refurbished by Sonos in the same manufacturing facilities that all of our products are built. It includes a 90 day manufacturer's warranty.
4 years, 2 months ago
by
Posted by:
Sonos Customer Care
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
Will This pair with gen 1 playbar and subwoofer? I have a gen 1 playbar and subwoofer which works great for my living room setup and i don't want to upgrade to the arc and gen 3 subwoofer. Please let me know.
As long as you have upgraded your system to the new Sonos app (which the Playbar and Subwoofer are compatible with) then you would be able to add a Sonos Five to the system. The Sonos Five is not compatible with the Sonos S1 controller, but your products are compatible with the new Sonos app as well!
4 years, 2 months ago
by
Posted by:
Sonos Customer Care