Sonos Customer Care
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- Answer Count1553
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- First AnswerSeptember 20, 2019
- Last AnswerSeptember 26, 2024
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Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
My Sonos ARC was just shipped. I have a Sony 4K XBRX450B older TV puschased from BB in 2014. It does have ARC but not eARC. I probably should have asked this question before. Is my TV compatible with the Sonos ARC?
You will be able to use Arc and even with just HDMI ARC you can still enjoy Dolby Digital+ which is an Atmos format as well. This format is also the most often used Atmos format from streaming services.
4 years, 2 months ago
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Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
“Will Samsung - 75" Class - LED - Q90 Series - 2160p - Smart - 4K UHD TV with HDR get full Dolby atmos from the sonos arc?”
If your television supports ARC and eARC you are able to hear Dolby Atmos as long as the source is outputting Dolby Atmos and your source is connected to the appropriate input on your television.
4 years, 2 months ago
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Sonos Customer Care
Add thumping bass to your home audio setup with this Sonos wireless subwoofer. The built-in Wi-Fi offers a simple cable-free setup, while the two force-canceling drivers eliminate vibrations and rattles for high-quality sound output. This Sonos wireless subwoofer features a high-gloss black finish to lend an upscale touch to your space.
How many watts does this subwoofer put out?
Due to the convergence of software and hardware in Sonos products we do not share publicly output in watts as it is not an accurate description of the output of the subwoofer.
4 years, 2 months ago
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Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Is the width on the Sonos arc exactly 45"? The space in between the feet of our 75" tv is a tiny tad over 45" so if it's over 45" then it probably won't fit. thank you
The Sonos Arc should fit in a space that is over 45"!
4 years, 2 months ago
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Sonos Customer Care
Sonos - Sub Wireless Subwoofer - Black
Add low-frequency bass to your system with this Sonos Sub wireless Subwoofer. Face-to-face drivers cancel vibrations within the cabinet, providing purer sound. Dual Class-D amplifiers supply efficient power and tune the Subwoofer performance to match other Sonos components. Integrated SONOSnet 2.0 improves connectivity to room and whole-house components with this Sonos Sub wireless Subwoofer.
What is the difference between gen 2 and gen 3?
Sub (Gen 3) is only compatible with the new Sonos app due to its refreshed internal components which provide better WiFi connectivity and the platform for future innovations.
4 years, 2 months ago
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Sonos Customer Care
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
Does this speaker work with Sonos 2 rather than Sonos 1?
The Sonos One (Gen 2) is compatible with the Sonos S2 platform and can be added to a S1 platform if you have devices that must stay on S1.
4 years, 2 months ago
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Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Will a Hitachi Model LE55W806 TV support this? This TV is approximately 6 years old.
The Arc needs an HDMI ARC port to play any Dolby Atmos content. If your television has a digital optical output you can use the included adapter to use the Arc but your signal will cap out Dolby Digital 5.1 surround sound as digital optical can not pass Atmos. The Arc will still use all 11 drivers to provide incredible surround sound using the phased speaker array, but you will not be able to get Atmos sound.
4 years, 2 months ago
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Sonos Customer Care
Sonos - Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
Is the SONOS Beam Blue tooth capable?
The Sonos Beam is not bluetooth compatible. However, through the Sonos app on your phone, tablet, or computer you can stream all of your music services and other content to the Beam without bluetooth range restrictions and hearing the notifications from the device. The Beam is a great music speaker as well as television sound bar!
4 years, 2 months ago
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Sonos Customer Care
Sonos - CONNECT Wireless Streaming Music Stereo Component - White
Sonos Connect: Add new features to your old stereo or home theater equipment; use this Sonos Connect component to integrate your external amplifier, receiver or powered speaker into a wireless audio system.
Is this a S1 or anS2
This Connect is S1 and S2 compatible as it was built after 2015.
4 years, 2 months ago
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Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Does Bestbuy offer wall mount installation for the Sonos Arc?
Best Buy is able to mount the Sonos Arc. Please see your local store or request a consultation for pricing.
4 years, 2 months ago
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Sonos Customer Care