Sonos Customer Care
Sonos Customer Care's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count1553
- Helpfulness Votes859
- First AnswerSeptember 20, 2019
- Last AnswerSeptember 26, 2024
- Featured Answers0
- Best Answers129
Sonos Customer Care's Reviews
Sonos Customer Care has not submitted any reviews.
Sonos Customer Care's Questions
Sonos Customer Care has not submitted any questions.
Transform your listening experience with this white Sonos Arc Premium smart soundbar. The 3-D sound technology and Dolby Atmos produce immersive audio delivery from all directions, while the Sonos App lets you stream music and podcasts wirelessly. This Sonos Arc Premium smart soundbar features 11 high-performance drivers and elliptical woofers for rich bass frequencies, and the low-profile design blends with walls discreetly.
Does this soundbar have hi-res audio, i.e., a sampling rate of at least 96 kHz and a bit rate of 24 or greater?
The Sonos Arc does not support high resolution audio for music at this time. However, with the latest update Sonos has dramatically improved the underlying system with the ability to support new innovations in the future and high resolution audio playback is a consistent request from our owners!
4 years, 3 months ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
I have a Samsung Q7F (2017). Why can I not get Atmos to play out of the Arc even though I have it connected to my HDMI (arc) on my Q7? I am playing Atmos content from my Apple TV 4K, also connected to TV. Will Sonos allow Atmos to play on 3year old TV’s?
AppleTV requires the use of an eARC port to output Dolby Atmos due to the Atmos coding that the device uses. If your native apps on your television support Dolby Digital+ output those would provide Atmos to the Sonos Arc for playback.
4 years, 3 months ago
by
Posted by:
Sonos Customer Care
Add thumping bass to your home audio setup with this Sonos wireless subwoofer. The built-in Wi-Fi offers a simple cable-free setup, while the two force-canceling drivers eliminate vibrations and rattles for high-quality sound output. This Sonos wireless subwoofer features a high-gloss black finish to lend an upscale touch to your space.
Is this what we would pair with the newly released Sonos - Arc Soundbar with Dolby Atmos?
You can absolutely pair this with the Sonos Arc! The Sonos Arc will also seamlessly pair with the Sonos (Gen 2) Sub.
4 years, 3 months ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
If my TV does not support Atmos passthrough, will there be a solution to get atmos on my Arc? Such as another accessory or can the TV manufacture push through an update to allow this?
If your television has an HDMI ARC port then it is possible for the manufacturer to support Dolby Digital+.
4 years, 3 months ago
by
Posted by:
Sonos Customer Care
Deliver crisp sound and a clean look to your entertainment setup with this white Sonos Five wireless speaker. Built-in Wi-Fi and Apple AirPlay 2 let you share your favorite playlists, while three high-excursion woofers and angled side tweeters deliver a wide range of audio enjoyment. Boasting Trueplay technology, this Sonos Five wireless speaker fills the dimensions of your space with sound.
how much is the maximum volume
The Sonos Five can get very loud and due to the Sonos software inside will sound balanced and clear even at high volumes.
4 years, 3 months ago
by
Posted by:
Sonos Customer Care
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
With this work with any of the Bose Acoustimass systems
The Sonos Amp is designed to power traditional speakers. Systems such as this generally include proprietary cables and software to make the system work together on top of powering the speakers.
4 years, 3 months ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
I have a Samsung UN55KS8000 TV with an HDMI ARC connection. Will I have all the Atmos functionality?
ARC will pass Dolby Digitial+ which is an Atmos format. eARC allows Dolby TrueHD. The majority of streaming services support Dolby Digital+ and Dolby TrueHD is generally only found on physical media formats.
4 years, 3 months ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
I'm looking for a soundbar that produces really clear voice and dialog. Does anyone have any experience with this, and how well This bar does in this area?
The Sonos Arc is designed with creating an incredible sound experience in mind, which includes providing crystal clear dialog. The Sonos Arc can be tuned to your room using the Trueplay process that the set up of the Arc walks you through. Additionally, all Sonos Home Theater products have a mode called "Speech Enhancement" that is designed to raise the volume of the center channel for dialog to improve the clarity of dialog even further.
4 years, 3 months ago
by
Posted by:
Sonos Customer Care
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
Can I connect to this speaker with my laptop via wifi so I can use an extra speaker for use in recording software such as guitar pro?
You can use streaming services and locally stored files over WiFi and control them using the Sonos App for your computer. If you have an Apple computer that is Airplay 2 compatible you could stream directly from the computer using Airplay 2. For a Windows based PC the Sonos One will not play as a speaker for the computer.
4 years, 3 months ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
So if I want atmos and all 4 of my hdmi ports are filled on my tv, i cant use this? For the price, seems pretty absurd that there is no hdmi passthrough
The Sonos Arc does need to be plugged directly into the eARC or ARC HDMI port on the back of your television. This allows the Sonos Arc to playback Atmos content.
4 years, 3 months ago
by
Posted by:
Sonos Customer Care