Sonos Customer Care
Sonos Customer Care's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count1555
- Helpfulness Votes895
- First AnswerSeptember 20, 2019
- Last AnswerOctober 3, 2024
- Featured Answers0
- Best Answers130
Sonos Customer Care's Reviews
Sonos Customer Care has not submitted any reviews.
Sonos Customer Care's Questions
Sonos Customer Care has not submitted any questions.
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
how do you mount it/ mounting kit? papa
The Arc has a specially designed mount to mount it to the wall. It will be available at Best Buy.
5 years ago
by
Posted by:
Sonos Customer Care
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
Can this be grouped with a Sonos One while using Bluetooth to play my Itunes playlist from Ipad/Ipod?
The Move can not group with other speakers while on Bluetooth. However, if you are in your WiFi network you could group the Move with the One either through the Sonos app or by using Airplay 2 from your iOS device.
5 years ago
by
Posted by:
Sonos Customer Care
Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.
I will have an outdoor tv (playing through AppleTV) with 4 Klipsch rock speakers and 2 Klipsch outdoor wall mounted speakers. Would I need to get 3 Sonos amps (2 ch each) and a Sonos Port to power and sync everything together? Trying to design the system
In this case you would need 2 Sonos Amps. You would use the Amp as the television sound through either ARC or using a digital optical adapter. That Amp would power 4 speakers. Then a second Amp could be added for the other two speakers. You could then group them together in the Sonos App and choose whether you want to listen to the television sound on all six speakers or use all six speakers for music! If you wanted to run one Sonos Amp for each pair of speakers, that would be an option as well but the Amp is definitely powerful enough to support 4. You would not need a Port in this installation.
5 years ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
I have a SONY X900F, about 1.5 years old. It does not have an eARC Input, only ARC. Can I still pass through ATMOS through the ARC with my AppleTV 4K?
AppleTV will only pass Atmos through an eARC input. This is specific to AppleTV. Your native Netflix app on the television may send Dolby Digital+ through an ARC port which would give you Atmos.
5 years ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Does this support DTS and DTS-X?
The Arc supports Dolby Digital, Dolby Digitial+, Dolby MAT, and Dolby TrueHD.
5 years ago
by
Posted by:
Sonos Customer Care
Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.
Does the Airplay 2 feature work like a Bluetooth connection in that I need to be rather close to the Sonos Port or does it work over Wifi. I want to use it for my back yard and will not be close to the Sonos Port but I do have good Wifi in my yard.
As long as you have a strong WiFi signal on the same network in your backyard then you should be able to use the Sonos app or Airplay 2 with compatible products anywhere on that network.
5 years ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Will i receive Dolby atmos sound while using my apple tv 4k with my current tv that has a arc input(tv attached below) https://www.bestbuy.com/site/samsung-65-class-led-q9f-series-2160p-smart-4k-uhd-tv-with-hdr/6200120.p?skuId=6200120
If your current television supports eARC, your Apple TV is connected to the eARC HDMI port, and the app on your Apple TV is outputting Atmos then the Arc will playback Atmos. Apple TV requires an eARC connection to output Dolby Atmos.
5 years ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Can the ARC be mounted with brackets to hang under TV (with mounting package instead of directly to the wall)
We recommend 4 inches between the bottom of the television and the top of the Sonos Arc. Other than that recommendation the solution you are speaking about should work just fine.
5 years ago
by
Posted by:
Sonos Customer Care
Sonos - Sub Wireless Subwoofer - Black
Add low-frequency bass to your system with this Sonos Sub wireless Subwoofer. Face-to-face drivers cancel vibrations within the cabinet, providing purer sound. Dual Class-D amplifiers supply efficient power and tune the Subwoofer performance to match other Sonos components. Integrated SONOSnet 2.0 improves connectivity to room and whole-house components with this Sonos Sub wireless Subwoofer.
If I already use Google wireless speakers grouped via the Google home app can this be linked with those or do I have to buy the Sonos one?
The Sub will only connect to Sonos speakers.
5 years ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
I need to buy a new 65-70'' tv, tv mount, and the sonos arc. Is there a tv mount that will also hold the sonos arc? Basically a 2 in 1 so I don't also have to also buy the mount specific to the sonos arc? If so, which one?
There is not a mount solution that mounts both the television and the Sonos Arc at this time. That solution can be created using a television mount, sound bar mount, and the Sonos Arc mount. The experts at Best Buy should be able to help you come up with a perfect solution for your room!
5 years ago
by
Posted by:
Sonos Customer Care