Sonos Customer Care
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- First AnswerSeptember 20, 2019
- Last AnswerOctober 3, 2024
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Sonos - Playbar Wireless Soundbar
Make immersive, high-resolution audio an integral part of your entertainment with this Sonos Playbar soundbar. Bluetooth connectivity streams your favorite playlist wirelessly from your smart device, while automatic tuning ensures rich, detailed sound anywhere in the room. This Sonos Playbar soundbar lets you connect speakers in different rooms over Wi-Fi.
Can it survive in Texas outdoor heat?
The Playbar is designed to last and has been rigorously tested in all environments. However, the Playbar is designed to be used inside a home and not in the direct sunlight and heat of an outdoor environment.
5 years ago
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Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Can the Sonos-Arc be placed on a shelf below the TV. With the two up-facing speakers on the Arc aimed at the bottom of a shelf, would this cause any unusual effect or distortion? Placing the Arc on the same shelf as the TV is not an option.
Ideally you would want the upfiring drivers (which are angled at 70 degrees) free of obstruction. Sonos recommends mounting the Arc 4 inches below the television if you are mounting it on a wall.
5 years ago
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Sonos Customer Care
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
Can I use this for conference calls using iphone Bluetooth connectivity?
When in Bluetooth mode the Move functions as the speaker for your iPhone. You would need to use the microphone on the iPhone to speak into but the Move would playback the audio from a conference call.
5 years ago
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Sonos Customer Care
Sonos - Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
what is the difference between the songs sound bar and the play bar
The Beam is a smaller form factor and has less speakers than the Playbar. The Beam also includes voice control and utilizes HDMI ARC (or digital optical with the included adapter) to receive sound from your television. Both sound incredible with both television content and playing music when your television is off!
5 years ago
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Posted by:
Sonos Customer Care
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
I have the Sonos beam for my TV. So just that I understand can this speaker be paired to the beam for sound from the TV? Also can I play from my iPod music library?
You can group a Sonos Move with a Sonos Beam to get the television content to play through the Move as long as it is on the same WiFi network. You simply set the Move up as a room in the Sonos app and then group the two together! If your iPod supports Airplay 2 then you can play that music directly to the Move or the Beam.
5 years ago
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Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
Can these be used as computer speakers??
If you have an Apple computer they could be used as speakers utilizing Airplay 2 from the computer to the Sonos Ones directly. However, they do not have an input or wireless protocol that would allow them to be used as traditional PC speakers.
5 years, 1 month ago
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Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Does this include the wall mount? Is it comparable with LG OLED tv?
The Arc wall mount will be available at launch at Best Buy. The mount would allow you to mount the Arc below your LG OLED television which should be compatible with Arc.
5 years, 1 month ago
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Sonos Customer Care
Sonos - Speaker Stands (2-Pack) - White
Set optimal positions for Sonos One or Play:1 devices with this pair of Sonos speaker stands. The solid frame construction and bases with bumpers ensure stability, and the 33-inch height is suitable for most surround sound home theater systems. Keep power cords hidden thanks to the cable management feature on the stems and bases of these Sonos speaker stands.
I lost the cap for the top of the pole on the stand (SS1FSWW1). How can I order a replacement part for this? It’s color is black. Thanks.
Great question! You should be able to contact Sonos Customer Experience through social media, e-mail, or by phone (all contact information is listed at sonos.com/support) and they can point you in the right direction for a replacement!
5 years, 1 month ago
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Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
My Mitsubishi WD73735 does not have HDMI ARC labeled ports See PIx below. By not having this, will the soundbar still work w my tv?? I have asked this several times w no clear response
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As that television only has analog out and digital coax out for audio it is not directly supported with the equipment provided with the Sonos Arc. There may be a way to use the digital optical adapter included in the box with an analog or digital coaxial converter but this would not be a supported configuration and may have sync issues.
5 years, 1 month ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Hello, I have my TV mounted over a stone fireplace and I do not want to drill anymore holes into the fireplace. Can this be mounted to the bottom of the TV like the other Sonos soundbars? So as the tv extends the soundbar will move with it. Thanks!
You can mount the Arc in that configuration. We do recommend having 4 inches between the bottom of the television and the top of the Arc to allow the upfiring drivers room to deliver true Atmos sound.
5 years, 1 month ago
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Posted by:
Sonos Customer Care