Sonos Customer Care
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- Answer Count1553
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- First AnswerSeptember 20, 2019
- Last AnswerSeptember 26, 2024
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Sonos - Sub Wireless Subwoofer - Black
Add low-frequency bass to your system with this Sonos Sub wireless Subwoofer. Face-to-face drivers cancel vibrations within the cabinet, providing purer sound. Dual Class-D amplifiers supply efficient power and tune the Subwoofer performance to match other Sonos components. Integrated SONOSnet 2.0 improves connectivity to room and whole-house components with this Sonos Sub wireless Subwoofer.
What EQ settiings do you recommend?
Run the Trueplay software on the zone that your sub is connected to in order to tune the sub and its connected speaker to your listening space.
4 years, 3 months ago
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Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Where can I buy the arc wall mount?
The Arc wall mount will be available at Best Buy starting on June 10th.
4 years, 3 months ago
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Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
My Mitsubishi WD-73735 does not have a Digital Optical port but instead has HDMI and RCA outputs for the Digital Audio Output. WIll the new Arc work w my tv since the "old" Playbar would not since I did not have the digital output. Thanks
If your Mitsubishi HDMI port is labeled with ARC then the Sonos Arc is compatible with the television!
4 years, 3 months ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Q1: Does it include everything I need to wall mount it? Q2: You say "Magnetic sensor Detects when Arc is mounted and smartly adjusts the EQ to temper bass resonance." Can I adjust the EQ bass back up if desired?
To wall mount the Arc you will need to purchase the Arc Wall Mount separately. You can still make adjustments to the EQ when it is wall mounted which includes performing our proprietary Trueplay tuning to ensure the Arc sounds perfect for your specific room whether it is mounted or sitting on a table.
4 years, 4 months ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
I see that even when wall mounted, there are little "feet" that protrude from the bottom. Is it possible to remove these in order to make it look nicer?
The low profile rubber feet are not removable.
4 years, 4 months ago
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Posted by:
Sonos Customer Care
Sonos - Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
IS this sound bar compatible with a Samsung 7 series TV .. Is it BLue Tooth compatible.
The Beam is compatible with those televisions either through the ARC port or by using the included digital optical adapter. The Beam does not use Bluetooth, but can stream music from over 80 music services (including Apple Music and Spotify) through the Sonos app on your phone over WiFi. This allows you to control your music from anywhere in your home as you are not restricted by the range of Bluetooth and ensures your content is not interrupted by notifications from your device.
4 years, 4 months ago
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Posted by:
Sonos Customer Care
Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.
Is the Sonos ZonePlayer ZP90 included in the trade up program?
Yes! The ZP90 is eligible for Trade Up.
4 years, 4 months ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
I have a samsung q80, would getting a new Nvidia shield and ARC provide a true ATMOS sound?
As long as your source outputs Dolby Atmos format the Sonos Arc will deliver true Atmos sound. The Shield does output Atmos so as long as the service you were getting content from (Netflix, Hulu, etc) delivers an Atmos version of the content you should be good to go!
4 years, 4 months ago
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Posted by:
Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
I have a Samsung phone. If I get Spotify, will I be able to pair my phone with 2 Sonos wireless speakers? How close would my phone have to be to the speakers?
You do not need to pair your phone with Sonos wireless speakers like you do with a Bluetooth speaker. Sonos speakers connect to your WiFi network and are controlled through an app on your phone, as long as your phone is connected to the same WiFi network. This means that you do not need to keep your phone near the speakers just within the same WiFi network in your home. Additionally, you will not have to have your content interrupted by your notifications on your phone as you do with a Bluetooth speaker.
4 years, 4 months ago
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Posted by:
Sonos Customer Care
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
Can I play 2+ Move speakers via its Bluetooth connection — for a mono sound.
Great question! Unfortunately, only one Move can be paired to a single Bluetooth controller.
4 years, 4 months ago
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Sonos Customer Care