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    September 20, 2019
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 Sonos - Beam Soundbar with Voice Control built-in - Black
Sonos - Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
 

Is this 3.1 soundbar.

The Sonos Beam is a 3.0 sound bar in that it discretely plays the Left, Center, and Right channels. The Beam uses all of its speakers in an array to make sure that you hear sound where it is designed to come from!
4 years, 4 months ago
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Sonos Customer Care
 
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

Will this work if it is paired with a Play 5?

The Sonos Five can live on the same Sonos system and be grouped with Play:5 (Gen 2). You can not stereo pair the Sonos Five with a Play:5 (Gen 2) as the internals are different and will not allow the two to stereo pair.
4 years, 4 months ago
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Sonos Customer Care
 
 Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
 

Can it be placed in direct sunlight? Are there plastic components that could melt?

The Move is designed to be weather proof. We have tested the product to make sure that it stands the test of time whether it is the sun, the rain, or the snow!
4 years, 4 months ago
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Sonos Customer Care
 
 Sonos - Playbar Wireless Soundbar
Sonos - Playbar Wireless Soundbar
Make immersive, high-resolution audio an integral part of your entertainment with this Sonos Playbar soundbar. Bluetooth connectivity streams your favorite playlist wirelessly from your smart device, while automatic tuning ensures rich, detailed sound anywhere in the room. This Sonos Playbar soundbar lets you connect speakers in different rooms over Wi-Fi.
 

Does the Sonos speakers come with a passcode?

There is no passcode for the individual speakers. However, the app does have an account level permission that in order to make major changes to the system you must be able to log into the Sonos account.
4 years, 4 months ago
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Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

Will the Sonos Arc fit the wall mount for a Playbar?

The Sonos Arc is a drastic change in size and shape from the Playbar. We have created a new mount for Arc which also has some unique functionality to tell the Arc that it is wall mounted so it can adjust the sound profile to improve its sound while wall mounted. The good news is that you should be able to use the same holes that the Playbar mount was using to save drilling extra holes into your wall.
4 years, 4 months ago
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Posted by: 
Sonos Customer Care
 
Deliver crisp sound and a clean look to your entertainment setup with this white Sonos Five wireless speaker. Built-in Wi-Fi and Apple AirPlay 2 let you share your favorite playlists, while three high-excursion woofers and angled side tweeters deliver a wide range of audio enjoyment. Boasting Trueplay technology, this Sonos Five wireless speaker fills the dimensions of your space with sound.
 

Is there a specific wall mount that needs to be used, or can you use same wall mount as with 5 generation 1?

You can use the same wall mount as the Play:5 (Gen 2) which is physically the exact same dimensions as the new Sonos Five as the updates were all color updates and internal updates.
4 years, 4 months ago
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Sonos Customer Care
 
Enjoy rich audio quality with this Sonos In-Wall speaker by Sonance. Works with other Sonos components to create a complete home audio system. This Sonos In-Wall speaker by Sonance fits in most standard wall cavities, creating a seamless look for your entertainment center.
 

How many wall speakers can be attached the sonos amp?

The Sonos Amp supports 6 of these speakers wired in parallel as they are designed to work with the Sonos Amp. With other in wall speakers the Amp only officially supports 4 speakers.
4 years, 4 months ago
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Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

Could someone please tell me whether or not the new Sonos Arc will be compatible with my 11 year old Panasonic Viera TC-P54G10 TV? Thanks!

The Sonos Arc will work with any television that can output sound through either digital optical (with the included adapter) or HDMI ARC. You would not receive Atmos through the digital optical port as that port can not send Atmos codecs. You would still receive Dolby Digital surround sound and the Arc would use the entire array of speakers to make that sound incredible!
4 years, 4 months ago
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Posted by: 
Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

So if the arc operates on a different app, how is it possible it can be combined with your current Sonos speakers when they will stay on the current app?

The Arc must use the new (launching June 8th) Sonos app. There is an easy upgrade path from your current Sonos app to the new app as long as all of your current Sonos speakers are compatible with the new app. The only players that are NOT compatible with the new app are Connect and Connect:Amps that were produced prior to 2015, the Play:5 (Gen 1), and any product that was named with "ZP". If you have any of these players, they will have to stay on the S1 app and will not work directly with products that are on the new Sonos app. You can find more information on this at sonos.com/support by searching for S2.
4 years, 4 months ago
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Posted by: 
Sonos Customer Care
 
 Sonos - Beam Soundbar with Voice Control built-in - White
Sonos - Beam Soundbar with Voice Control built-in - White
Enhance the audio capability of your TV with this white Sonos Beam compact smart sound bar, which features voice activation through Amazon Alexa and Google Assistant. Whether you're watching a movie or playing games, this system produces a wide spectrum of sound through four full-range woofers to fill every corner of the room. The plug-and-play feature of this Sonos Beam compact sound bar ensures easy setup.
 

I recently bought a Sunbrite 55” Veranda TV from Best Buy. I am not pleased with the sound at all. . Will the Sonos Beam work as a good external speaker?? I assume I can pair it with my other Sonos speakers and play music too when not watching TV.

The Beam is designed to sound great with television content but also tuned specifically for music when music is playing. You can absolutely use it to sync the audio from the rest of your Sonos system!
4 years, 4 months ago
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Sonos Customer Care