Sonos Customer Care
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- Answer Count1553
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- First AnswerSeptember 20, 2019
- Last AnswerSeptember 26, 2024
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Sonos - Playbar Wireless Soundbar
Make immersive, high-resolution audio an integral part of your entertainment with this Sonos Playbar soundbar. Bluetooth connectivity streams your favorite playlist wirelessly from your smart device, while automatic tuning ensures rich, detailed sound anywhere in the room. This Sonos Playbar soundbar lets you connect speakers in different rooms over Wi-Fi.
Can the Sonos Playbar be paired with the Sonos Move?
The Playbar can be grouped with Sonos Move to play the same content, either television sound from the Playbar or any supported streaming service. The Move can NOT be used as rear surround speakers.
4 years, 4 months ago
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Sonos Customer Care
Sonos - Beam Soundbar with Voice Control built-in - White
Enhance the audio capability of your TV with this white Sonos Beam compact smart sound bar, which features voice activation through Amazon Alexa and Google Assistant. Whether you're watching a movie or playing games, this system produces a wide spectrum of sound through four full-range woofers to fill every corner of the room. The plug-and-play feature of this Sonos Beam compact sound bar ensures easy setup.
Does this soundbar have a headphone jack? Where is it located? Thanks.
The Beam does not have a headphone jack. It has an HDMI output, an ethernet port, and a power output in the cable cove.
4 years, 4 months ago
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Sonos Customer Care
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
I have version 11.1 What additional speakers can I buy that will connect to this
Any of the Sonos players that are currently for sale can group with the Sonos One that you own. If you are looking to create a stereo pair any other Sonos One product (Sonos One, Sonos One (Gen2), or Sonos One SL) can be used as a stereo pair with your Sonos One.
4 years, 4 months ago
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Sonos Customer Care
Sonos - Boost Wireless Speaker Transmitter - White
Enjoy reliable streaming performance with your SONOS speakers using this Sonos Boost wireless transmitter, which features 3 antennas that broadcast 360° signals through walls and ceilings for efficient long-range coverage to most rooms.
If I replace my Sonos Bridge with the Boost, what will I have to do to reset my system? And can the Geek Squad, if necessary, help me reconfigure my Sonos System?
In order to switch from a Bridge to a Boost you can follow the instructions listed here: https://support.sonos.com/s/article/3458?language=en_US#boost.
4 years, 4 months ago
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Sonos Customer Care
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
Can the device play YouTube, Pandora or iheartradio without running it from your phone?
The Move can play content by using the Sonos App or Airplay 2 which require a WiFi connection or anything that your phone is playing over Bluetooth. The speaker itself does need an external controller (such as a phone) to function.
4 years, 4 months ago
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Posted by:
Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
I am just wonderin where the best place to position In a bedroom?
If they are being used as rear channel speakers for a home theater soundbar they would need to be behind you and to the left and right. If you are setting the speaker up separately to listen to content you can place it anywhere in the room! You will be prompted to use Trueplay to tune the speaker to the room which will correct for nearly anywhere you put it in your room!
4 years, 4 months ago
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Sonos Customer Care
Sonos - Boost Wireless Speaker Transmitter - White
Enjoy reliable streaming performance with your SONOS speakers using this Sonos Boost wireless transmitter, which features 3 antennas that broadcast 360° signals through walls and ceilings for efficient long-range coverage to most rooms.
We have an old receiver hooked up to our Sonos connect, when Sonos starts the receiver shuts off after about 5-10 mins afterwards. Was wondering if this boost device would help that?
If the receiver is turning off after 10 minutes that sounds like a setting in the receiver's options or a malfunction in the receiver.
4 years, 4 months ago
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Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
With the this work with the Sonos ones (GEN) 2??
Absolutely! You can group Sonos Ones in other rooms to hear television audio or they can be set up as rear channel speakers for Arc in a home theater configuration!
4 years, 4 months ago
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Sonos Customer Care
Deliver crisp sound and a clean look to your entertainment setup with this white Sonos Five wireless speaker. Built-in Wi-Fi and Apple AirPlay 2 let you share your favorite playlists, while three high-excursion woofers and angled side tweeters deliver a wide range of audio enjoyment. Boasting Trueplay technology, this Sonos Five wireless speaker fills the dimensions of your space with sound.
It says you have to turn the speaker vertical to get stereo separation. Can they be laid horizontal and still be paired with another speaker to get L&R stereo separation?
You can absolutely still get stereo separation with these paired and set horizontally. The speaker knows its configuration and smartly adjusts its digital sound processing to get the best sound. Vertical orientation gets a more pronounced "sweet spot" which is great for critical listening. Horizontal orientation still provides with stereo separation but gives you a much wider sound stage which is great for filling a whole room or a party with music!
4 years, 4 months ago
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Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
Does it matter if you have them directly behind you when watching tv?
You can place these speakers anywhere to the left and right back of the room to provide the rear channel sound. Utilizing Trueplay will allow the Sonos system to tune the timing and sound profile to where they are placed relative to your sitting position.
4 years, 4 months ago
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Sonos Customer Care