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    September 20, 2019
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    October 3, 2024
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Upgrade your audio system with this white Sonos Sub wireless subwoofer. The two force-canceling drivers produce rich unadulterated bass sounds and prevent vibration and rattles for quality listening. This Sonos Sub wireless subwoofer features a slim design that supports vertical or horizontal placement, and the Trueplay technology lets you tune your music to your preferences.
 

What is the difference between Generation 2 and Generation 3 subwoofer?

There is no acoustic difference between the Gen 2 and Gen 3 subs. The Gen 3 Sub has updated internal processing and memory power and is designed to take advantage of any new features that come to the Sonos platform.
5 years, 1 month ago
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Sonos Customer Care
 
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

Will this be offered from Best Buy as part of the 30% off Trade Up program from Sonos to replace a Gen 1 Play: 5?

The Sonos Five will qualify for the 30% off coupon that is generated by trading up a Play:5 (Gen 1). That discount on the coupon is good for any one Sonos product!
5 years, 1 month ago
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Sonos Customer Care
 
 Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
 

I have a Google Pixel 3 and have the Sirius XM app and my music in Google Play. Can I play music from either of these areas through the Sonos app or is Sirius, Pandora, iHeartRadio, and other streaming apps, not Google Play, the only way to go?

You can absolutely use your Sirius XM and Google Play services through the Sonos app. We support over 80 streaming services and those two are on the list!
5 years, 1 month ago
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Sonos Customer Care
 
Transform your listening experience with this white Sonos Arc Premium smart soundbar. The 3-D sound technology and Dolby Atmos produce immersive audio delivery from all directions, while the Sonos App lets you stream music and podcasts wirelessly. This Sonos Arc Premium smart soundbar features 11 high-performance drivers and elliptical woofers for rich bass frequencies, and the low-profile design blends with walls discreetly.
 

Will the new Sonos Arc work with the existing sub or only the new version of the sub?

The Sonos Arc will work with all versions of the Sonos Sub.
5 years, 1 month ago
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Sonos Customer Care
 
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
 

Looking to add power to my Yamaha 630 watts 7.2 ch AV with Klipsch speakers set up, will this Sonos amp help? Can I keep both Yamaha receiver and Sonos amp connected?

You will not be able to keep the Yamaha and the Sonos Amp connected at the same time to the same set of speakers to add power to push those speakers. The Sonos Amp is 125 watts per channel at 8 ohms which would likely be a power improvement over your current receiver but would lack the ability to output to the other 7 channels the Yamaha supports.
5 years, 1 month ago
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Sonos Customer Care
 
 Sonos - Beam Soundbar with Voice Control built-in - White
Sonos - Beam Soundbar with Voice Control built-in - White
Enhance the audio capability of your TV with this white Sonos Beam compact smart sound bar, which features voice activation through Amazon Alexa and Google Assistant. Whether you're watching a movie or playing games, this system produces a wide spectrum of sound through four full-range woofers to fill every corner of the room. The plug-and-play feature of this Sonos Beam compact sound bar ensures easy setup.
 

Is there Bluetooth connection? Can I play music from my phone via Bluetooth?

The Sonos Beam does not have a bluetooth connection for playing music. However, you can play music from over 80 streaming services from your phone on the Beam by using the Sonos app. This allows you to use a WiFi connection to stream all of your content which means no distractions from phone notifications going off in the middle of your music and less compression for better sound quality. You use the same Sonos app to set up the Beam as you do to control your music and it is very simple to use!
5 years, 1 month ago
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Sonos Customer Care
 
 Sonos - Geek Squad Certified Refurbished PLAY:1 Wireless Speaker for Streaming Music - White
Sonos - Geek Squad Certified Refurbished PLAY:1 Wireless Speaker for Streaming Music - White
Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.Play your favorite music anywhere with this white Sonos speaker. A pair of class D amplifiers produce vibrant, robust sound to fill a room, and with its humidity-resistant design, you can use it in the bathroom or outdoors. The compact design of this Sonos speaker lets it fit in tight spaces.
 

Will it sync with the Sonos 1 generation 2

The Play:1 will group with everything on a Sonos system and play music in sync throughout the home. However, the Play:1 can not be stereo paired with a Sonos One or used as rears in a home theater configuration with a Sonos One as the opposite rear speaker.
5 years, 1 month ago
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Sonos Customer Care
 
 Sonos - Playbar Wireless Soundbar
Sonos - Playbar Wireless Soundbar
Make immersive, high-resolution audio an integral part of your entertainment with this Sonos Playbar soundbar. Bluetooth connectivity streams your favorite playlist wirelessly from your smart device, while automatic tuning ensures rich, detailed sound anywhere in the room. This Sonos Playbar soundbar lets you connect speakers in different rooms over Wi-Fi.
 

We are moving so we have to leave our built in speakers behind. I would like to substitute by purchasing the Sonos sound bar to be paired with my existing Samsung smart tv. Can I use my existing subwoofer (not wireless) with this new setup? Thank you.

The Sonos Playbar only pairs with the Sonos Sub.
5 years, 1 month ago
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Sonos Customer Care
 
 Sonos - CONNECT Wireless Streaming Music Stereo Component - White
Sonos - CONNECT Wireless Streaming Music Stereo Component - White
Sonos Connect: Add new features to your old stereo or home theater equipment; use this Sonos Connect component to integrate your external amplifier, receiver or powered speaker into a wireless audio system.
 

Hello, if I am looking for outdoor speakers to play music and also hook up my outdoor tv to, will this work for that or do I need the Sonos amp? In other words what is the difference between this and the Dino amp? Thanks

If you are planning on using passive, unpowered speakers you would need to use the Sonos Amp. The Connect does not have an amplifier and is unable to drive passive speakers. The great news is that the Sonos Amp includes an HDMI port and can be used as the sound solution for a television while still playing all of your streaming sound content when the television is off!
5 years, 1 month ago
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Sonos Customer Care
 
 Sonos - One SL Wireless Smart Speaker - Black
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
 

My iPhone XS isn’t picking up this Sonos speaker on AirPlay but have other devices that show up in airplay throughout my house any advice on why Sonos not showing up?

Make sure that this speaker is connected to the same WiFi network as your iPhone and not a guest network or other network. Additionally, you must download the Sonos app and do the initial set up of this speaker through the app for it to show up as an Airplay device.
5 years, 2 months ago
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Sonos Customer Care