Sonos Customer Care
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- Answer Count1553
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- First AnswerSeptember 20, 2019
- Last AnswerSeptember 26, 2024
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Sonos - Refurbished Play:5 Wireless Speaker - Black Matte
Enjoy outstanding dynamic sound with this refurbished Sonos Play:5 speaker. Wi-Fi connectivity lets you stream your favorite music wirelessly, while the capacitive touch controls ensure seamless operation. This black Sonos Play:5 speaker has six drivers that deliver detailed, powerful audio, and the built-in 3.5mm jack enables connection to a smartphone or a PC for an immersive listening experience.This product has been refurbished. Learn more.
is that working with blue tooth ?
The Play:5 uses your WiFi network to stream your content and is not compatible with Bluetooth. This allows you to control your content from your phone anywhere in your home over WiFi regardless of your proximity to the speaker and enables you to listen without being interrupted by notifications and other sounds that your device makes!
4 years, 3 months ago
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Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
The set up would be: 1) connect Q80 ARC to Sonos ARC via high speed HDMI; 2) connect the Nvidia shield via HDMI to any other HDMI port on the Q80; 3) go to settings and look for Dolby Atmos on the shield. Is there anything else I should do? Thanks
As long as the app on the Shield is outputting Atmos and the Q80 is configured to properly send Atmos through its ARC port then you will get Atmos on the Sonos Arc!
4 years, 3 months ago
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Sonos Customer Care
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
Moving away from an older BOSE 5.1 system with an onkyo reciever. Bought 2 SONOS ones, BEAM sound bar, and looking at the sub. how does this help with surround affects and can you adjust the EQ? ie - treble, bass, mid, etc...
The Beam surround sound system you have is a fully functional 5.0 system without the Sonos Amp. In this instance the Amp would only be used to replace the Sonos Ones with passive speakers as rear channels. You can adjust the EQ through the system settings in the room that you have the Beam set up. You can also run Trueplay tuning on the Beam which will tune the whole system for how it sounds best in your room and for where you sit!
4 years, 3 months ago
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Posted by:
Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
Does this speaker pair with the Sonos Play 1?
The Sonos One SL will not stereo pair with a Play:1 as they have different internal hardware. They can play the same content over the Sonos system in a group.
4 years, 3 months ago
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Posted by:
Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - White
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
Can I use these speakers to play music from my ipad and macbook?
The Sonos One is compatible with Airplay 2 and will play content directly from iOS devices that use Airplay 2 as well!
4 years, 3 months ago
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Posted by:
Sonos Customer Care
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
Does it have a power on/off button
Yes it does! A short press will put the speaker into a low power sleep mode. A longer press until a tone plays will completely power down the Move.
4 years, 3 months ago
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Sonos Customer Care
Sonos - 11.5' Power Cable for One and Play:1 - Black
Provide plenty of leeway from your Play:1 speaker to an available outlet with this Sonos black power cable. It provides a precise fit and its 11.5-foot length expands placement options.
can this power plug work with a samsung tv un55hu9000?
This power cord is designed specifically for the Sonos One and Play:1.
4 years, 3 months ago
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Posted by:
Sonos Customer Care
Add thumping bass to your home audio setup with this Sonos wireless subwoofer. The built-in Wi-Fi offers a simple cable-free setup, while the two force-canceling drivers eliminate vibrations and rattles for high-quality sound output. This Sonos wireless subwoofer features a high-gloss black finish to lend an upscale touch to your space.
Can I connect a Sonos Five (new) with this new subwoofer? Is that through Wi-Fi?
The Sonos Five will connect to the Sub over WiFI to give you an incredible listening experience with deep, rich bass from the Sub and clear mids and highs from the Sonos Five!
4 years, 3 months ago
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Sonos Customer Care
Sonos - Low-Profile Wall Mount for PLAYBAR Soundbars - Black
Easily display your PLAYBAR soundbar with this SONOS PBRWMWW1 wall mount that features a low-profile design for a sleek look and aluminum material for durability.
Will this mount work for Sonos Arc, or is there a different one for that? Thanks.
There is a specific mount for Sonos Arc that will be available on June 10th.
4 years, 3 months ago
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Posted by:
Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
My question,“I'm looking for a wifi speaker that can play sound from a television program I'm watching for music I'm listening to from my iPad. II received an answer, ..you would need to purchase the Sonos Beam... Could you provide a product number?
You can find the Sonos Beam on bestbuy.com by searching for Sonos Beam. The model number is BEAM1US1BLK and the Best Buy SKU is 6253409.
4 years, 3 months ago
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Sonos Customer Care