Sonos Customer Care
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- Answer Count1553
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- First AnswerSeptember 20, 2019
- Last AnswerSeptember 26, 2024
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Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
Hello Just wondering what kind of Warranty comes with purchase of One SL Open box Excellent Condition?
We stand by our 1 year manufacture warranty.
2 years, 1 month ago
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Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Sonos work with Android phones
Absolutely!
2 years, 1 month ago
by
Posted by:
Sonos Customer Care
Upgrade your TV, music, and gaming experiences with this impressively compact and easy-to-use soundbar. Experience precisely balanced sound, including crisp dialogue and solid bass, plus streamlined control with your TV remote, the Sonos app, Apple AirPlay 2, and more.
We have purchased a Sonus Bar and have it set up with our new Samsung 65”. Our cell phones now control the volume, but want to be able to control with our Spectrum remote or Samsung TV remote. Can we do this and how do we do it?
Great question! As long as the remote is IR (it probably is) its a breeze. In the app, go to settings -> system -> name of the room -> scroll down under Home Theater, you'll see the option for "remote control setup". - We'll walk you through it from there!
2 years, 1 month ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Wil the ARC integrate with a Samsung 5 Series N5200; and if so wired or wireless?
It can plug into any tv with eARC, ARC, or optical. Arc will be wired to the tv, and to the wall for power. Then, all of the sound to other Sonos speakers will be wireless. Including wireless surround sound.
2 years, 1 month ago
by
Posted by:
Sonos Customer Care
Upgrade your TV, music, and gaming experiences with this impressively compact and easy-to-use soundbar. Experience precisely balanced sound, including crisp dialogue and solid bass, plus streamlined control with your TV remote, the Sonos app, Apple AirPlay 2, and more.
Yes I was wondering can you purchase a remote ? Thanks
Thank you for your question. Sonos Ray learns the IR remote that you're already using, which includes the one that comes in the TV if you're buying a new Tv.
2 years, 1 month ago
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Posted by:
Sonos Customer Care
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
What is the difference between the Sonos-One (Gen2) Smart Speaker with Voice Control builtin and the Sonos-One SL Wireless SMart Speaker
The One SL does not have voice microphones built in for voice assistants.
2 years, 1 month ago
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Posted by:
Sonos Customer Care
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
Can you listen to voices from the TV through this speaker if I have a Sonos soundbar Sonos -One (Gen2 ) Smart Speaker with Voice Control Builin in? Is the same true with the Sonos-One SL Wireless Smart Speaker
Great question! Yes, if you have one of our soundbars hooked up to your tv, you can send the tv sound to every Sonos speaker in your home!
2 years, 1 month ago
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Posted by:
Sonos Customer Care
Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
Enjoy astonishing sound with this breakthrough portable speaker. Stream music and more over WiFi at home and listen on the go with Bluetooth. Get up to 10 hours of battery life. Easily control the sound with the Sonos app, your voice, and Apple AirPlay 2. Create a whole-home sound system with multiple Sonos speakers.
I have a Hisense Roku TV, - will this Roam Unit work with this type of TV across the room, so that it's not necessary to turn the TV volume to maximum to be heard over the Air Conditioner ?
Thank you for your question. Roam is not designed to work with tv's alone. To play tv audio through Roam, you would first need one of our soundbars. Then, you can group Roam with our soundbar to play the same thing at the same time eg your Tv.
2 years, 1 month ago
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Posted by:
Sonos Customer Care
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
Is this sound bar compatible with 230V power supply?
It is. All of our products have converters built in.
2 years, 1 month ago
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Posted by:
Sonos Customer Care
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
Can this stream music via wifi while running on battery? Or does it need plugged in all the time?
Move can connect to wifi regardless. It only goes on bluetooth if you want it to. We recommend wifi over bluetooth anytime wifi is available wether it's charging or not.
2 years, 1 month ago
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Posted by:
Sonos Customer Care