Sonos Customer Care
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- Answer Count1553
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- First AnswerSeptember 20, 2019
- Last AnswerSeptember 26, 2024
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Sonos Customer Care's Reviews
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Sonos Customer Care's Questions
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Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
I bought two sets of Sonos in-ceiling speakers (4 total speakers). I am looking to install these as a hard wired option. Is having this amp necessary in order to do so? Does the amp act as the receiver?
Thank you for your question. Yes, these speakers are designed to work with our Amp. The Amp is what delivers power to the speakers and control. These speakers are designed to work best with our specific amplifier with a custom DSP, and the ability to Trueplay Tune.
2 years, 3 months ago
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Posted by:
Sonos Customer Care
Upgrade your TV, music, and gaming experiences with this impressively compact and easy-to-use soundbar. Experience precisely balanced sound, including crisp dialogue and solid bass, plus streamlined control with your TV remote, the Sonos app, Apple AirPlay 2, and more.
How does the Ray compare to the Beam with regard to sound quality/
The Sonos Ray supports up to Dolby Digital 5.1, while Beam support Dolby Atmos.
2 years, 3 months ago
by
Posted by:
Sonos Customer Care
Upgrade your TV, music, and gaming experiences with this impressively compact and easy-to-use soundbar. Experience precisely balanced sound, including crisp dialogue and solid bass, plus streamlined control with your TV remote, the Sonos app, Apple AirPlay 2, and more.
Can this soundbar be attached to the bottom of a TV that is already mounted in an RV?
If the RV has wifi, then we don't see a reason why not.
2 years, 3 months ago
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Posted by:
Sonos Customer Care
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
can you connect a cd player to the beam with RCA cables?
You cannot. However you can use the Sonos Port to do this. Then, you can play that sound throughout your entire home via other Sonos speakers.
2 years, 3 months ago
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Posted by:
Sonos Customer Care
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
I get this occasional loud pulsating machine gun noise where I then have to disconnect the power and then turn it back on to make the noise stop. It has happened since I purchased this unit a few months ago. Is this fixable? Thanks.
Hi, and thank you for reaching out! Please contact us by heading over to sonos.com/support and choosing your preferred method. We can get this situated for you!
2 years, 3 months ago
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Posted by:
Sonos Customer Care
Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.
When bluetoothing from my Iphone into the port will the port help increase the volume? I'm currently Bluetooth from phone into the Sonance 125 amp out to a 8 speaker Sonance garden series system and don't feel I'm getting good volume or bass?
Thanks for your question. The Sonos Port does not use Bluetooth. It will connect to your home's Wifi and stream content using Wifi from the internet or from your device. As for volume, The Port would have its own volume control, but your Sonance 125 amp does have individual control on the rear of the unit. You may want to check to see if that control is set to the proper level.
2 years, 3 months ago
by
Posted by:
Sonos Customer Care
Upgrade your TV, music, and gaming experiences with this impressively compact and easy-to-use soundbar. Experience precisely balanced sound, including crisp dialogue and solid bass, plus streamlined control with your TV remote, the Sonos app, Apple AirPlay 2, and more.
Does it work with Alexa Echo 10?
Thanks for your question. The Alexa Echo 10 would be able to discover the Sonos Ray as a controllable device. This would allow you to use voice commands to play music on the Ray.
2 years, 3 months ago
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Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
How does Sonos ARC integrate with my existing receiver and surround sound speakers?
Hi Brad, Sonos Arc does not directly integrate to a receiver and surround sound speakers, rather it replaces them. If you intend to use the Arc in one room, and your surround sound in another, you can purchase a Sonos Port to connect to the receiver and both rooms can play the same music content.
2 years, 3 months ago
by
Posted by:
Sonos Customer Care
Upgrade your TV, music, and gaming experiences with this impressively compact and easy-to-use soundbar. Experience precisely balanced sound, including crisp dialogue and solid bass, plus streamlined control with your TV remote, the Sonos app, Apple AirPlay 2, and more.
Does the Sonos Ray provide any sort of water resistance like the Sonos Roam or Sonos Move?
Hi! Thank you so much for your question. Sonos Ray is not designed for water resistance.
2 years, 3 months ago
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Posted by:
Sonos Customer Care
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
Is this speaker good for outdoors? Was thinking of using it as a tailgate speaker.
This speaker needs a power source and is not rated for outdoor use. Our recommendation would be to use the Sonos Move.
2 years, 3 months ago
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Posted by:
Sonos Customer Care