Sonos Customer Care
Sonos Customer Care's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count1555
- Helpfulness Votes884
- First AnswerSeptember 20, 2019
- Last AnswerOctober 3, 2024
- Featured Answers0
- Best Answers131
Sonos Customer Care's Reviews
Sonos Customer Care has not submitted any reviews.
Sonos Customer Care's Questions
Sonos Customer Care has not submitted any questions.
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
How does it connects with tv, if there is no cables?
Thank you for your questions. Wireless means that the speaker work over wifi for music, podcast, audiobooks, ext. It connects to the tv via HDMI eARC or ARC, or via optical with the included dongle.
2 years, 9 months ago
by
Posted by:
Sonos Customer Care
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - White
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
Can I use the sonos move and a harman kardon speaker at the sane time?
Thank you for your question. Our products can only be groped to work with our other products.
2 years, 9 months ago
by
Posted by:
Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - White
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
If I airplay to the sonos one sl with my iPad will it remember to always play sound through the sonos?
Thank you for your question! You will have to reconnect your iPad to the One SL occasionally.
2 years, 9 months ago
by
Posted by:
Sonos Customer Care
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
Does any smart device, (smart TV remote) work with the Sonos 5 ?
Our app works with Android, and IOS devices!
2 years, 10 months ago
by
Posted by:
Sonos Customer Care
Sonos - 11.5' Power Cable for One and Play:1 - White
Lengthen the reach of your speaker to an electrical outlet with this 11.5-foot Sonos power cable. Its white finish color matches your Play:1 unit and provides a precise fit.
Will this also work for the Sonos Beam Gen 2?
It will not.
2 years, 10 months ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
I have 2 sonos 5 speakers, set up in stereo mode for music only(not TV) Can i use an arc as an additional speaker to help fill the room with sound? Will it effect the stereo sound that i enjoy? Will the arc add mid range and higher frequency sound?
Thank you for your question. We would really only recommend adding Arc if you want Tv sound. Your Sonos 5's would be enough sound for music. We'd recommend adding a Sub to your stereo pair 5's instead. Not only will you have deeper bass, but it will free up the mid and high speakers to do only what they're supposed to be doing and because of that you'll have even deeper, richer, and louder sound!
2 years, 10 months ago
by
Posted by:
Sonos Customer Care
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
Is it bad to leave (store) the Move on the charger?
Nope!
2 years, 10 months ago
by
Posted by:
Sonos Customer Care
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
Is this 2 speakers or 1? Under specs is says 2
Great question. Move is one product with 2 speakers in it. A tweeter and a long-throw mid woofer.
2 years, 10 months ago
by
Posted by:
Sonos Customer Care
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
I have the Playbar, 2 ones, the Move and the sonos sub, I want to connect my wired outdoor speakers to work with the system. I now have them connected to a Denon receiver. Would the Sonos amp work or would you recommend the Port?
You could use the Sonos Amp if you want. If you already have a receiver, then you might as well use a Port, but if you think down the road you might want to have a smaller footprint then you can replace the receiver with Amp.
2 years, 10 months ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
I just purchased the arc and the subwoofer. Is it practical to purchase 2 sattelite speakers or just keep the sound bar and sub woofer.
Thanks for your question. It depends on the experience you want. Arc has side firing speakers that create surround sounds. The benefits to having physical surrounds added would be that the surrounds that Arc produces would be sent to the surround sound speakers instead of coming from Arc. Which would free up Arc to work on just front sounds making them even more detailed and nuanced. The other benefit would be if you have a large space to fill with sound. Our recommendation would be Sonos One SL in most cases, but you can use One, Five, or even Amp as rears if you want.
2 years, 10 months ago
by
Posted by:
Sonos Customer Care