Sonos Customer Care
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- Answer Count1555
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- First AnswerSeptember 20, 2019
- Last AnswerOctober 3, 2024
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Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
I am trying to connect it with my Sony TV, but so far no success. It is not picking up on BT. Can you share information how to connect them with Sony TV. thanks
Hi, and thank you for reaching out. The Sonos One SL does not have bluetooth. The only products we sell that can be connected to your Tv for audio must be wired to the tv, and then you can send the sound from one of our Home Theater products (Arc, Beam, or Amp) to the Sonos One SL wirelessly. We're sorry for the inconvenience. Feel free to head over to Sonos.com/support where we can help you with whatever else you may need help with.
2 years, 10 months ago
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Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Is this wireless or is there a power cord that has to be connected to the TV. I have a 65" TV mounted to the wall and I did not want cords hanging from the TV to the soundbar. Also can this be mounted to the wall? Does it come with the mounting hardware?
Thank you for your questions. Arc plays music, and send surround sound wirelessly. However, wireless audio transmissions, and power are not really a thing yet. So Arc does need to plug in for power and one cable to the wall. There are kits you can buy that are like plastic tunnels (for lack of better word) and stick to the wall, and have a cover to hide the cables. You can paint over them, too. There are also many in-wall power kits too. Let us know if you need anything else.
2 years, 10 months ago
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Posted by:
Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
does it have toss link input?
Thank you for your question. No.
2 years, 10 months ago
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Posted by:
Sonos Customer Care
Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.
I want to connect my eco x gear Bluetooth speaker how would I do that with this product if it’s possible.
Thanks for the question. Sonos Port does not have bluetooth. You could line in if your speaker has auxiliary ports or analog on the back.
2 years, 10 months ago
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Posted by:
Sonos Customer Care
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
Can the Sonos Sound Bar (gen 2) connect to my Polk wireless sub-woofer?
Thank you for your question. No it cannot. We have a proprietary, patented way to efficiently send signals for sound over wifi which no other company has. We also cannot control the crossover of the Polk so we can't ensure that your experience would be great. Therefore you can't connect the two. Great question though, thank you for asking!
2 years, 10 months ago
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Posted by:
Sonos Customer Care
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
Play music and control the playlist hands-free with this Sonos One smart speaker. Voice and app control capability allows for remote operation, while compatibility with popular streaming services ensures access to large libraries of music and audiobooks. Connect this Sonos One smart speaker to similar models to create a home sound system.
Hello is this compatible with SONOS SUB (GEN3) US (BLACK) and 6411129 Sonos Arc soundbar?
Great question! Yes, all of our products are compatible with Sub except for Move, Roam, and Port.
2 years, 10 months ago
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Posted by:
Sonos Customer Care
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
I currently have 3 Amazon Alexa's paired playing SiriusXM but the sound is well......not good. How much of an improvement is the sound of this compared to Alexas?
Hi, and thank you for your question. We would recommend heading in for a demo to hear for yourself! :) - We use class D amplifiers that are incredibly efficient, and well as the ability to Trueplay tune with an iOS device that tunes your Sonos speakers to the environment of the room. Not to mention we are a speaker company that is obsessed with brilliant sound!
2 years, 10 months ago
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Posted by:
Sonos Customer Care
Enjoy premium audio quality without sacrificing your design aesthetic when you install these Sonos In-Ceiling speakers by Sonance . In-ceiling installation creates a seamless look, while the 1-inch tweeter and 6.5-inch woofer deliver powerful sound to your home audio system. These Sonos In-Ceiling speakers by Sonance pairs perfectly with other Sonos audio equipment.
What size speaker hole do I need to cut for these speakers? Also what size grill is needed for these speakers?
Thank you for your question. The speakers come with cardboard cut outs so that you can pencil before you start cutting.
2 years, 10 months ago
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Posted by:
Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
Do you need to press a button to have it ready to pair to a phone or a computer? I'm wondering if I can put it on top of a hutch and control from my phone. Can you just leave it "on?"
Thank you for your question. After the initial set up no button press is needed. Your Sonos will always stay on and be ready to play tunes when you are.
2 years, 10 months ago
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Posted by:
Sonos Customer Care
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
Does this pair with the Sonos Beam and Sonos Arc?
Hello! Two Sonos One (Gen 2) speakers can be used as rear speakers with the Sonos Beam or Sonos Arc. A single Sonos One (Gen 2) can be used for music in a separate zone and can be grouped with a Beam or an Arc so they can play the same content.
2 years, 10 months ago
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Posted by:
Sonos Customer Care