Sonos Customer Care
 
 
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    September 20, 2019
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    September 26, 2024
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Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
 

If I buy this in the US , will the Sonos AMP be compatible with 220V electricity? (Europe)

Great question. Yes!
2 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
 

I was told that if I set up the BEAM2US1 along with two FIVE1US1's, two ONEG2US1's and one SUBG3US1, only the BEAM and SUB have to be plugged in to a power source. Is this correct?

Thank you for your question! All of our products must be plugged into a power source except for our portable products Roam, and Move.
2 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
Enjoy premium audio quality without sacrificing your design aesthetic when you install these Sonos In-Ceiling speakers by Sonance . In-ceiling installation creates a seamless look, while the 1-inch tweeter and 6.5-inch woofer deliver powerful sound to your home audio system. These Sonos In-Ceiling speakers by Sonance pairs perfectly with other Sonos audio equipment.
 

Hi, can these be used as Bluetooth speakers without an amp?

Thank you for your question! No they don't have bluetooth in them.
2 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
 

Can fire stick remote be programmed to control Beam gen 2

The Beam G2 can be programmed with any IR remote. The Fire stick would work via CEC through your tv which would control Beam.
2 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
 

Can this speaker be mounted to the TV. I have a Sony 43" Smart 4K TV (XBR43X800H). If yes, which brackets do you recommend?

There are select mounts that allow the Beam to be mounted directly under the tv. One is a Sinus model BSSBM1-B1 SKU 6361807
2 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
 

Can you do 4k Video Pass Through with this soundbar? For example, connecting the soundbar to the tv and then connecting a game console to the soundbar?

Thank you for your question! Unfortunately, no you cannot.
2 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

For the initial setup of the Sonos 5 speakers do they need to be charged up , or do they plug into electrical circuit?

Great question. All of our products need to be plugged into an outlet for power except our portable speakers (Move, and Roam)
2 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
 

I have a JVC Flat Screen TV. Will this SONOS Soundbar interface with my JVC TV?

Thanks for your question. It should! As long as your tv has HDMI ARC, eARC, or optical port it will plug in.
2 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

I’m considering buying a set of Sonos 5 speakers for a seasonal lake cabin. We shut it down for the winters. Can I store the Sonos 5 speakers at indoor temperatures down to 0F. Are there other precautions I would need to take?

Hi, and thank you for asking this question. The Sonos Fives are not designed to be in environments in that temperature. They may be okay however, we would not recommend leaving them in freezing temps for that long.
2 years, 6 months ago
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Posted by: 
Sonos Customer Care
 
 Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
Enjoy astonishing sound with this breakthrough portable speaker. Stream music and more over WiFi at home and listen on the go with Bluetooth. Get up to 10 hours of battery life. Easily control the sound with the Sonos app, your voice, and Apple AirPlay 2. Create a whole-home sound system with multiple Sonos speakers.
 

Can an android phone be linked to this speaker?

Of course!
2 years, 6 months ago
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Posted by: 
Sonos Customer Care