Sonos Customer Care
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- Answer Count1553
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- First AnswerSeptember 20, 2019
- Last AnswerSeptember 26, 2024
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Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Does the Arc have hdmi passthrough?
We may need more context on what you're hoping to accomplish to answer this correctly. Arc has an eARC port on the back that is also compatible with ARC. So you can plug it into your TV with either of those HDMI's.
2 years, 7 months ago
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Sonos Customer Care
Sonos - Female-to-Male Audio Adapter - Black
Connect Beam (not included) to your smart TV's optical audio output via a standard HDMI cord with this Sonos black optical adapter. The layer of rubber on the surface protects wires from damage, providing durability and longevity. This Sonos black optical adapter is quick and simple to attach for added convenience.
Does this convert arc to e-arc for a Sonos arc if your Samsung tv only has arc Dolby digital plus?
Hi, and thank you for your question. It doesn't "convert" ARC to eARC however, it is compatible with ARC so you can plug it into the ARC port on your TV to hear DD+ and any other formats passed through ARC that your content may be mixed in.
2 years, 7 months ago
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Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
I have the Sonos SL wireless speakers along with the Beam (Get 2) sounder. I LOVE it but I am having a difficult time getting rid of my CD's that I started to collect in 1985. Is there a recommended CD player that I can buy and attach? If so, how do you?
Hi, and thank you for your question. We're so happy you're loving your Sonos so far. One option would be to upload all of your CD's to your computer and then stream them to Sonos. Please see this article from our support site on streaming your music library from your computer. Another option would be what you're asking which is to stream from a CD changer. We don't have a recommended CD player/changer, however we do have a product that that CD player can plug into to connect it to your system. It's called "Sonos Port" and you can find it here by searching that on Best Buy's website. Just make sure the CD player you're buying had the connection needed to plug into Port. (Which shouldn't be a problem) Onece plugged into port select "line in" in our app for the Port and group the Sonos speakers you want to play that CD music to and you'll hear your old CD's. We hope this helps, feel free to reach out to use at sonos.com/support if you'd like any help with any of this!
2 years, 7 months ago
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Sonos Customer Care
Add thumping bass to your home audio setup with this Sonos wireless subwoofer. The built-in Wi-Fi offers a simple cable-free setup, while the two force-canceling drivers eliminate vibrations and rattles for high-quality sound output. This Sonos wireless subwoofer features a high-gloss black finish to lend an upscale touch to your space.
What is the frequency response of this sub?
Thank you for your question. Sub will go as low as 25Hz.
2 years, 8 months ago
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Sonos Customer Care
Enable new placement possibilities of your Five speaker with this white Sonos power cable. Its 11.5-foot length provides plenty of reach to an electrical outlet.
Will this work with Sonos play 5 generation 2 speaker? Thank you
Yes!
2 years, 8 months ago
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Posted by:
Sonos Customer Care
Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.
Can I trade up my old Sonos Connect for an Open Box Sonos Port and still receive a "discount" for the old equipment?
Hi, and thank you for your question. You can see if your Connect qualifies for an upgrade by logging into your Sonos account and looking at your registered speakers. If it qualifies for trade up, then it will say so in the description.
2 years, 8 months ago
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Sonos Customer Care
Enjoy rich audio quality with this Sonos In-Wall speaker by Sonance. Works with other Sonos components to create a complete home audio system. This Sonos In-Wall speaker by Sonance fits in most standard wall cavities, creating a seamless look for your entertainment center.
How do these speakers receive power? Do you have installation guides available for self installation?
Hi, and thank you for your question. These speakers are designed to work best with the Sonos Amp which is what gives these speakers power. We would recommend consulting professional installation from Best Buy with these speakers.
2 years, 8 months ago
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Sonos Customer Care
Sonos - Beam Soundbar with Voice Control built-in - White
Enhance the audio capability of your TV with this white Sonos Beam compact smart sound bar, which features voice activation through Amazon Alexa and Google Assistant. Whether you're watching a movie or playing games, this system produces a wide spectrum of sound through four full-range woofers to fill every corner of the room. The plug-and-play feature of this Sonos Beam compact sound bar ensures easy setup.
1.) Is the SONOS sound bar (says Model S14 on the back )Generation One or two? 2.) My TV is an older Samsung, the HDMI link on the back does not say ARC, can I still set it up?
The easy way to tell if it's gen 1 or 2 is the type of grill material it has. If it's Gen 1, it will have a cloth/fabric grill, if it's gen 2 it will have a plastic-like grill. If you don't have an HDMI ARC, that's okay. We include an adapter in the box that you'll plug into the optical port on your tv, then the included HDMI into your Beam. Worth noting that if you use this dongle, you won't receive Dolby Atmos through Beam G2 as optical does not pass it. Thank you for reaching out!
2 years, 8 months ago
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Sonos Customer Care
Add thumping bass to your home audio setup with this Sonos wireless subwoofer. The built-in Wi-Fi offers a simple cable-free setup, while the two force-canceling drivers eliminate vibrations and rattles for high-quality sound output. This Sonos wireless subwoofer features a high-gloss black finish to lend an upscale touch to your space.
Can the Subwoofer 3 take outdoor heat in Arizona (no direct sunlight- on a fully covered patio) and temperatures down to zero?
Hi, and thank you for this question. It is not designed for outdoor usage, but would probably be okay out there as long as it isn't in direct sunlight. But note that it is not rated for outdoor use.
2 years, 8 months ago
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Sonos Customer Care
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
i have a sonos arc, a pair of sonos 1 gen 2 and the sonos sub woofer in a large room hooked to a big screen t.v and also to listen to music. can i add 1 sonos 5 and how would that help the sound or if i got a pair of ones would it just be a waste of mone
Thank you for your question. You can add a Five to your system in another space, but the Five cannot be added to a home theater set up unless you're adding two of them as rears.
2 years, 8 months ago
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Sonos Customer Care