Sonos Customer Care

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September 20, 2019
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September 26, 2024
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Sonos Customer Care's Answers

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SONOS SUB (GEN3) - Black

Add thumping bass to your home audio setup with this Sonos wireless subwoofer. The built-in Wi-Fi offers a simple cable-free setup, while the two force-canceling drivers eliminate vibrations and rattles for high-quality sound output. This Sonos wireless subwoofer features a high-gloss black finish to lend an upscale touch to your space.

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What is the ideal position of the sub in the system with arc and pair of SLs? at front or back? Also, what's the ideal orientation of the sub, the hole facing the listener or away?

Best Answer

Hi, and thank you for your question! The great thing about Sonos is that you can place the Sub where you want to. Ideally in a place where the bass response is equally distributed throughout the space. You can Trueplay Tune your Sonos products with an IOS device which means in the matter of a minute or two the sound will be adjusted custom to your room.

As far as placement Sub is designed to stand upright or lay flat. Not kidding, try it out if you don't believe us! :)

2 years, 8 months ago

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Sonos Customer Care

Sonos - Arc Soundbar with Dolby Atmos, Google Assistant and Amazon Alexa - Black

Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.

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What is the width and height of the sound bar

Hi and thank you for your question. All dimensions are available on Best Buy's website. When you select the product, scroll down to the "specifications" dropdown. Then scroll down to dimensions.

2 years, 8 months ago

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Sonos Customer Care

Sonos - Five Wireless Smart Speaker - Black

Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.

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I have the Sonos sound bar and the sub for my tv. I’m looking to add two rear wireless speakers. I don’t want to Mount them on the wall and have a power cord running up the wall but I want them at ear level. Is there a stand or tower available ?

There is! Just search "Sonos One (or Five) speaker stand"

2 years, 8 months ago

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Sonos Customer Care

Sonos - One SL Wireless Smart Speaker - Black

Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.

can I use 2 Sonos SL Wireless Smart Speakers [ create sterio sound ] from my smart tv using airplay2

Theoretically yes? If you have an apple tv you can airplay to the One SL's after you've set them up in a stereo pair. This may result in lag and delay from your tv. For the price though we would recommend just paying a little bit more and purchase a Beam. You'll get a dedicated cetner array for dialog so voices are easier to hear.

2 years, 8 months ago

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Sonos Customer Care

SONOS SUB (GEN3) - Black

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Can an entire system of sonos soundbar subwoofer and sonos one work together as a home theater system

Absolutely! That's one of the best ways to listen to your entertainment in our opinion. You would need x2 Sonos Ones for surround sound though.

2 years, 8 months ago

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Sonos Customer Care

Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black

Enjoy astonishing sound with this breakthrough portable speaker. Stream music and more over WiFi at home and listen on the go with Bluetooth. Get up to 10 hours of battery life. Easily control the sound with the Sonos app, your voice, and Apple AirPlay 2. Create a whole-home sound system with multiple Sonos speakers.

Can you hook up to computer as subwoofer

2 years, 8 months ago

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Sonos Customer Care

Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black

Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.

Can I use these speakers with my Mac Mini M1 desktop instead of the homepod speakers as the volume is not too high?

Unfortunately no. Our products are not designed to be computer monitors. You can download our desktop app to listening to music through them.

2 years, 8 months ago

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Sonos Customer Care

SONOS SUB (GEN3) - Black

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What tv's are compatible with the Sonos sound system?

Any Tv's with and HDMI eARC, ARC, or digital optical output for sound.

2 years, 8 months ago

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Sonos Customer Care

Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black

I assume the true sound calibrates equalizer setting for the room. Can it be set to memorize the setting so one can then turn off the microphone and keep the settings without the mic listening.

Yes, once trueplay tuning has been done it stays in that "setting" if you will until it is moved. With our portable products if you turn the mic off the tuning will stay the same until it's turned back on and able to tune again. This may result in unaccurate sound as the sound will be carried over from the tuning in the room you last had it. Tuning starts a few seconds after you lay it on a flat surface, so you could just turn the mic on for about a minute or two of listening and then turn the mic off.

2 years, 8 months ago

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Sonos Customer Care

Sonos - Sub (Gen 3) Wireless Subwoofer - White

Upgrade your audio system with this white Sonos Sub wireless subwoofer. The two force-canceling drivers produce rich unadulterated bass sounds and prevent vibration and rattles for quality listening. This Sonos Sub wireless subwoofer features a slim design that supports vertical or horizontal placement, and the Trueplay technology lets you tune your music to your preferences.

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I have 3 sonos Amps and 4 pairs of speakers hardwired to the Amps. (2 sets on one Amp and 1 set on each of the other AMPS) Have an additional two sets of speakers wired and ready to add speakers, will the wireless woofer work with the system?

Hi, and thank you for this question! Yes, Sub will bond to 1 Amp. So you can choose whichever one you'd like it bonded to. You can have as many Subs as you want on your system (32 total product on one system limit) so if you want a Sub on each Amp you could do that!

2 years, 8 months ago

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Sonos Customer Care