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 Sonos - Playbar Refurbished - Black
Sonos - Playbar Refurbished - Black
Transform your movie and music experience with this refurbished Sonos Playbar soundbar. The adjustable bass and treble controls enable customization, while three tweeters and six mid-woofers deliver powerful, well-balanced sound. This Sonos Playbar soundbar has side panel buttons and LED lights for adjusting settings easily, and Wi-Fi connectivity lets you stream audio smoothly.This product has been refurbished. Learn more.
 

Can you connect two Sonos subwoofer to it?

As long as one of those subs is a gen 3 subwoofer.
3 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
Enjoy premium audio quality without sacrificing your design aesthetic when you install these Sonos In-Ceiling speakers by Sonance . In-ceiling installation creates a seamless look, while the 1-inch tweeter and 6.5-inch woofer deliver powerful sound to your home audio system. These Sonos In-Ceiling speakers by Sonance pairs perfectly with other Sonos audio equipment.
 

Will my Sono's Arc power the Sono's Architectural Ceiling Speakers?

You will need the Sonos Amp to power in ceiling speakers to pair it with Arc.
3 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Geek Squad Certified Refurbished One (Gen2) Wireless Smart Speaker with Amazon Alexa Voice Assistant - White
Sonos - Geek Squad Certified Refurbished One (Gen2) Wireless Smart Speaker with Amazon Alexa Voice Assistant - White
Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.Enjoy room-filling sound while playing your favorite tunes with this refurbished Sonos One Gen 2 speaker. The mid-woofer and tweeter provide crisp, powerful sound, while Amazon Alexa and an integrated microphone let you start and control music playback hands-free. This Sonos One Gen 2 speaker has a compact design for fitting into tight spaces easily.
 

Hi,. Is the Sonos-One (Gen2) speaker a current model ?

It is
3 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
 

Is this Sonos One speaker compatible with the first generation Sonos speakers?

Here's an article on our s1 vs s2 compatibility.

https://support.sonos.com/s/article/4786?language=en_US
3 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - 11.5' Power Cable for One and Play:1 - Black
Sonos - 11.5' Power Cable for One and Play:1 - Black
Provide plenty of leeway from your Play:1 speaker to an available outlet with this Sonos black power cable. It provides a precise fit and its 11.5-foot length expands placement options.
 

Is this cord polarized?

Yes
3 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - One SL Wireless Smart Speaker - White
Sonos - One SL Wireless Smart Speaker - White
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
 

I want to play my iTunes play lists from my iPhone and my Dell laptop running windows 10. I don’t have any music subscriptions and I don’t need smart speaker capability. Are these a good choice? I tried Echo 4th generation and couldn’t get them to work.

Hi, and thank you for asking this question. If you're able to put your music on a networked drive, or a service like Plex we can play your itunes library song. We no longer support the itunes library directly so if you're hoping to do that, we aren't the best option for you.
3 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
 

Does the Sonos One or Two allow one to install Alexa on it so I can use it in the kitchen to set Timers, ask questions, etc…?

Hi, and thank you for your question. We're not sure what you mean by "Sonos 2", but Sonos One has voice microphones built in, so you can sign into Alexa (or Google) to do the things you're asking about specifically and most of what Alexa can do in general.

If you purchase one of our product without mics built in (ie Sonos Five) you can tie in your Alexa device like an Echo Dot to it and use that to control your Five with your voice.
3 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

How many devices (example - iPhone) can stay paired with the speaker at the same time?

You can have up to 100 controllers on a single house hold.
3 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
 

Is Alexa still available on Sonos speakers?

Yes, our products that have voice assistant mics built in support Alexa. We also have the ability to pair with Alexa devices so you can use them to control Sonos. Example: Using your Echo Dot to tell your Sonos 5 what music to play. *You cannot group Sonos and Alexa products to play the same sound at the same time.*
3 years, 6 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
Enjoy astonishing sound with this breakthrough portable speaker. Stream music and more over WiFi at home and listen on the go with Bluetooth. Get up to 10 hours of battery life. Easily control the sound with the Sonos app, your voice, and Apple AirPlay 2. Create a whole-home sound system with multiple Sonos speakers.
 

Can the Sonos Roam be connected to a Bluetooth turntable?

Theoretically yes, it could.
3 years, 6 months ago
by
Posted by: 
Sonos Customer Care