Sonos Customer Care

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September 20, 2019
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September 26, 2024
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Sonos Customer Care's Answers

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Sonos - One SL Wireless Smart Speaker - White

Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.

I am looking for a speaker to work with sirus xm signal so i can listen to music at home plus also via Wi-FI with apple ios music on my apple iphone. Will this speaker be okay or do you reccommend another one.

Our products will work with Sirius XM as long as you have the subscription that allows online or digital streaming. We also work with apple music via the app signed into our app, or airplay 2. You won't regret how easy it is to listen to all the music you want to through our sound system! :)

2 years, 9 months ago

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Sonos Customer Care

Sonos - Architectural 6-1/2" Passive 2-Way In-Ceiling Speakers (Pair) - White

Enjoy premium audio quality without sacrificing your design aesthetic when you install these Sonos In-Ceiling speakers by Sonance . In-ceiling installation creates a seamless look, while the 1-inch tweeter and 6.5-inch woofer deliver powerful sound to your home audio system. These Sonos In-Ceiling speakers by Sonance pairs perfectly with other Sonos audio equipment.

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Will the Architectural speakers work with the Sono's ARC Soundbar with Dolby A?

Not for Dolby Atmos but you can use them as surround sounds. Arc will product the front, and height sounds, and the in ceilings (or in walls) would be the the surround sounds.

2 years, 9 months ago

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Sonos Customer Care

Sonos - One SL Wireless Smart Speaker - Black

Do these speakers come with a wall mount?

Best Answer

They don't come with a wall mount, but wall mount options are sold separately.

2 years, 9 months ago

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Sonos Customer Care

Sonos - Speaker Stands (2-Pack) - Black

Install Sonos One or Play:1 devices as surround sound components with this pair of Sonos speaker stands. The 33-inch height enables an optimal listening experience, and the stems and bases are designed to keep power cords hidden for a clutter-free setup. These Sonos speaker stands have sturdy frames and platform bumpers for stability.

How wide is the base? 11”?

Thanks for your question! Here are the dimensions of the product. Dimensions (H x W x D): 32.98 x 11.81 x 11.81 in. (837.8 x 300 x 300 mm)

2 years, 9 months ago

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Sonos Customer Care

Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black

Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.

Will the speaker connect to my new iMac 2021 and all apple devices?

Via airplay, yes!

2 years, 9 months ago

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Sonos Customer Care

Sonos - Five Wireless Smart Speaker - White

Deliver crisp sound and a clean look to your entertainment setup with this white Sonos Five wireless speaker. Built-in Wi-Fi and Apple AirPlay 2 let you share your favorite playlists, while three high-excursion woofers and angled side tweeters deliver a wide range of audio enjoyment. Boasting Trueplay technology, this Sonos Five wireless speaker fills the dimensions of your space with sound.

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Does each speaker need a power source ? I am Interested in having them above the kitchen cabinets

Yes they do. You could purchase our in walls or in ceiling which could be ran to our Amp with speaker wire and plug that in somewhere it's convenient.

2 years, 9 months ago

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Sonos Customer Care

Sonos - One SL Wireless Smart Speaker - Black

Is this compatible with the S2 application software? Also, what do I need to connect a CD player to a Sonos speaker system?

Yes is works with S2. If you want to play CD's you do. We would recommend doing that with Sonos Port of Five. If not Cd's then no CD player needed. Stream from your favorite streaming service(s)

2 years, 9 months ago

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Sonos Customer Care

Sonos - One SL Wireless Smart Speaker - White

What is the difference between the Sonos One SL and the Sonos One (2nd gen)?

The One SL does not have voice microphones in it.

2 years, 9 months ago

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Sonos Customer Care

Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black

Enjoy astonishing sound with this breakthrough portable speaker. Stream music and more over WiFi at home and listen on the go with Bluetooth. Get up to 10 hours of battery life. Easily control the sound with the Sonos app, your voice, and Apple AirPlay 2. Create a whole-home sound system with multiple Sonos speakers.

if I do not want to keep recharging the roam (use it more like a stationary speaker), can I use the included USB cord to plug into the wall so it has constant power to the device?

You sure can. If you want we also sell a charging dock that wirelessly charges the Roam, and it looks like it's a part of Roam so it blends in and looks nice while charging it.

2 years, 9 months ago

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Sonos Customer Care

Sonos - Wall Mount for Arc - Black

Secure your Arc soundbar to the wall with this Sonos wall mount. The slim profile delivers a virtually seamless installation, keeping your setup close to the wall, and the included screws and mounting template allow for a streamlined entertainment area. This Sonos wall mount supports automatic EQ adjustment for optimal audio while the black finish matches the soundbars.

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I have bought MantelMount Pull Down TV Wall Mount for Most 45" - 90" TVs - Black which comes with built-in Sound Bar bracket then do I need to buy this Sonos - Wall Mount for Arc - Black separately?? Thanks.

You can view the specifications of Arc under the "specifications" section if you scroll down when selecting Arc in Best Buy's website to see if the dimensions give you an idea of fit.

2 years, 9 months ago

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Sonos Customer Care