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    September 20, 2019
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Enable new placement possibilities of your Five speaker with this black Sonos power cable. Its 11.5-foot length provides plenty of reach to an electrical outlet.
 

Will this work with my Sonos 3 speakers?

It will not.
2 years, 10 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Boost Wireless Speaker Transmitter - White
Sonos - Boost Wireless Speaker Transmitter - White
Enjoy reliable streaming performance with your SONOS speakers using this Sonos Boost wireless transmitter, which features 3 antennas that broadcast 360° signals through walls and ceilings for efficient long-range coverage to most rooms.
 

When using Alexa to ask it to play on a Sonos speaker or group, I often get an error. If I then go into the Sonos app and “end session” on the group, The Alexa command works again. Will using a Sonos Boost solve this problem?

Thanks for your question. The problem will probably not be fixed by Boost. Check out this page on our support site and if that doesn't help, feel free to reach out to us so we can get you up and running!

https://support.sonos.com/s/article/3516?language=en_US
2 years, 10 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Beam Soundbar with Voice Control built-in - White
Sonos - Beam Soundbar with Voice Control built-in - White
Enhance the audio capability of your TV with this white Sonos Beam compact smart sound bar, which features voice activation through Amazon Alexa and Google Assistant. Whether you're watching a movie or playing games, this system produces a wide spectrum of sound through four full-range woofers to fill every corner of the room. The plug-and-play feature of this Sonos Beam compact sound bar ensures easy setup.
 

Can I connect it to a laptop?

You can't.
2 years, 10 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
Enjoy astonishing sound with this breakthrough portable speaker. Stream music and more over WiFi at home and listen on the go with Bluetooth. Get up to 10 hours of battery life. Easily control the sound with the Sonos app, your voice, and Apple AirPlay 2. Create a whole-home sound system with multiple Sonos speakers.
 

will this speaker work with the beam sonos soundbar so that i could here what they are actually saying on some shows. right now with the soundbar i have to turn tv up real loud (too loud) to actujally here talking clear...

Hi and thank you for your question. If you have the Sonos Beam, we have a feature in the app called speech enhancement and it's incredibly easy to use. On the main screen of the Beam, you'll see a little button that looks like a speech box to the left of the volume slider. Press that and it will turn on the speech enhance feature. This will turn up just the center sounds where the dialog is coming from. So you can hear dialog better without having to turn up the whole volume. However, the answer to your question is also "Yes". You can group Roam with Beam to play the same thing.
2 years, 10 months ago
by
Posted by: 
Sonos Customer Care
 
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

Can I separate these speaker between family room and kitchen and also use them in those rooms together (music) but at other times separately--tv in the family room and music in the kitchen?

Thanks for your question. Yes! You can have our speakers in the same room or different rooms playing the same thing or different thing. You can even stereo pair two of the same speaker model.
2 years, 10 months ago
by
Posted by: 
Sonos Customer Care
 
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
 

I'm trying to use the Sonos Beam as computer speakers. Is it possible to connect the Sonos Beam to my iMac using the HDMI cable? If not, is there a way to possibly do this? Thanks

Unfortunately there isn't.
2 years, 10 months ago
by
Posted by: 
Sonos Customer Care
 
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
 

Can I connect other Sonos speakers to this Beam

Yes. You can use surrounds with it, or group it as part of a multi room experience.
2 years, 10 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
 

I just bought a 5 and would like to add a few 1's gen 2 to other areas of the house, Can I pair these up and how's the sound quality of the 1 gen 2 compared to the 5? The 5 is awesome!

Yes! You can have up to 32 of our products all playing the same thing at the same time or different things in different rooms. The One is designed to give you crystal clear sound in places where you don't have space to put a 5. It's great for background music and casual listening. It has 2 speakers compared to the Five's 6 speakers so you'll notice a loudness difference. However, you'll be impressed by how clear, and loud the One is for it's size. It also had really impressive bass for the size that it is too. We think you'll like it a lot. But we're a little biased.
2 years, 10 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Geek Squad Certified Refurbished One (Gen2) Wireless Smart Speaker with Amazon Alexa Voice Assistant - Black
Sonos - Geek Squad Certified Refurbished One (Gen2) Wireless Smart Speaker with Amazon Alexa Voice Assistant - Black
Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.Set the ambiance with detail-rich sound using this refurbished Sonos One Gen 2 speaker. A compact design supports placement in rooms with minimal space, and humidity resistance creates an ideal option for bathrooms and kitchens. This Sonos One Gen 2 speaker comes with Amazon Alexa built-in for total and convenient hands-free control.
 

Is it also compatible with Google Assistant or just Alexa?

Our products are compatible with both assistants.
2 years, 10 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Boost Wireless Speaker Transmitter - White
Sonos - Boost Wireless Speaker Transmitter - White
Enjoy reliable streaming performance with your SONOS speakers using this Sonos Boost wireless transmitter, which features 3 antennas that broadcast 360° signals through walls and ceilings for efficient long-range coverage to most rooms.
 

Thinking of switching to new mesh Wi-Fi, but Sonos issues with just changing routers a while back (separating 2.4/5ghz bands), I’m hesitant. Does Boost make it easier connecting to a mesh Wi-Fi, without needing to play with router setting+separate bands?

Thanks for the question. Not to long ago we updated our app to make switching SSID's much easier. Please see this page from our support site. https://support.sonos.com/s/article/1061?language=en_US --- We would steer away from using Boost with a mesh system as it could be too much "mesh" and cause interference. If you're switching to a new mesh system try without Boost and only add it later if needed.
2 years, 10 months ago
by
Posted by: 
Sonos Customer Care