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    September 20, 2019
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 Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
 

Will this particular model allow apple devices to play through old sonos one speakers using airplay 2?

Any of our current speakers that support airplay two can be grouped with our older speakers that don't to then play airplay 2 through all of them.
2 years, 10 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Beam Soundbar with Voice Control built-in - Black
Sonos - Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
 

Can I disable the voice control feature for the Sonos Beam Soundbar and only control the sound with my TV remote?

Thank you for your question. The voice control feature only turns on if you set it up in the app. If you don't go through the voice setup, it never activates. You can control Beam with your remote either way!
2 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
 

Will Sonos-Bean (Gen 2) allow me to modulate the clarity of voices over background sound and how?. That is the ONLY reason I am interested in purchasing a new soundbar.

All Sonos home theater products have the ability to select a "Speech Enhancement" feature on the 'Now Playing' screen in the Sonos app. This uses software to identify voices in what you are watching and amplifies their volume. This is a button that enables and disables the feature, it is not a manipulatable control. Here is a link to the feature. https://support.sonos.com/s/article/4796?language=en_US
2 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

Are there plug ins on the 5 that would allow me to add pin jack CD player without purchasing the Port?

The Sonos Five has a 3.5mm analog input on the back of the unit. This can be used to connect to a CD player.
2 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

Will this work with the sonos sound bar and the sub woofer? If so- is it easy to setup.

It can be used in the same home as a separate zone. If you were to purchase a pair of these speakers you can bond them wirelessly to the soundbar and subwoofer as rear speakers.
2 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

Hi Can I conect 2 wireless sonos speakers and 6 wired speakers , ( different brands)and listen all them at the same time ? Regards

If you power the wired speakers with our Amp (would probably need 3 Sonos Amps for 6 speakers) then yes. Or if you have a receiver/amplifier powering those wired speakers already, you can plug a Sonos Connect into it.
2 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
 

Sonos - One (Gen 2) Smart Speaker with Voice Control built-in. Does this speaker record conversations constantly like an Alexa does?

Our products only activate the voice mic when you say the trigger word to activate them.
2 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Boost Wireless Speaker Transmitter - White
Sonos - Boost Wireless Speaker Transmitter - White
Enjoy reliable streaming performance with your SONOS speakers using this Sonos Boost wireless transmitter, which features 3 antennas that broadcast 360° signals through walls and ceilings for efficient long-range coverage to most rooms.
 

I have 4 Sonia amp that I connected to 8 in ceiling speakers a d I have two small Dino’s speakers. Do I need the boost as well to transmit all? I don’t have the boost

It depends on your wifi. You can connect up to 32 of our products on your home's wifi. Boost is only needed if your wifi environment isn't able to handle your Sonos. Boost will create a dedicated mesh network that only Sonos works off of. That being said do you "need" one? The answer is that it depends on your wifi environment.
2 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
 

What’s the power voltage specification? 120v only or 220v?

Both!
2 years, 11 months ago
by
Posted by: 
Sonos Customer Care
 
Add thumping bass to your home audio setup with this Sonos wireless subwoofer. The built-in Wi-Fi offers a simple cable-free setup, while the two force-canceling drivers eliminate vibrations and rattles for high-quality sound output. This Sonos wireless subwoofer features a high-gloss black finish to lend an upscale touch to your space.
 

Can the sub be used to enhanced the sound for the Sonos in-wall/in-ceiling speakers?

Absolutely. Sub will bond to the Amp wirelessly and give deeper bass to your system. You'll also notice louder mids and highs as well.
2 years, 11 months ago
by
Posted by: 
Sonos Customer Care