Sonos Customer Care

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September 20, 2019
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Sonos Customer Care's Answers

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Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black

Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.

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What’s the power voltage specification? 120v only or 220v?

Best Answer

Both!

3 years, 8 months ago

Posted by:

Sonos Customer Care

SONOS SUB (GEN3) - Black

Add thumping bass to your home audio setup with this Sonos wireless subwoofer. The built-in Wi-Fi offers a simple cable-free setup, while the two force-canceling drivers eliminate vibrations and rattles for high-quality sound output. This Sonos wireless subwoofer features a high-gloss black finish to lend an upscale touch to your space.

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Can the sub be used to enhanced the sound for the Sonos in-wall/in-ceiling speakers?

Absolutely. Sub will bond to the Amp wirelessly and give deeper bass to your system. You'll also notice louder mids and highs as well.

3 years, 8 months ago

Posted by:

Sonos Customer Care

Sonos - Arc 5.0.2 Channel Smart Soundbar with Dolby Atmos - Black

Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.

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Does this bar pass through Dolby Vision, HDR10, 120HZ ect ect.

Please check out this link from our support site that shows the audio formats we support.
https://support.sonos.com/s/article/4945?language=en_US

3 years, 8 months ago

Posted by:

Sonos Customer Care

Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - White

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Does this support HomeKit?

Yes!

3 years, 8 months ago

Posted by:

Sonos Customer Care

Sonos - Geek Squad Certified Refurbished PLAY:1 Wireless Speaker for Streaming Music - White

Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.Play your favorite music anywhere with this white Sonos speaker. A pair of class D amplifiers produce vibrant, robust sound to fill a room, and with its humidity-resistant design, you can use it in the bathroom or outdoors. The compact design of this Sonos speaker lets it fit in tight spaces.

Will this sync up with the Sonos beam for surround sound speakers?

Yes!

3 years, 8 months ago

Posted by:

Sonos Customer Care

Sonos - One SL Wireless Smart Speaker - White

Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.

Can the Sonos Amp connect to the Sonos - One SL Wireless Smart Speaker without being hardwired into the amp?

Thanks for the question. If you want music to play from the Amp, you will need to run wired speakers to it. When you group it with One SL it will play whatever the Amp is playing as well. So technically the answer to your question is Yes, it can. By being grouped together in the app.

3 years, 8 months ago

Posted by:

Sonos Customer Care

Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black

Enjoy astonishing sound with this breakthrough portable speaker. Stream music and more over WiFi at home and listen on the go with Bluetooth. Get up to 10 hours of battery life. Easily control the sound with the Sonos app, your voice, and Apple AirPlay 2. Create a whole-home sound system with multiple Sonos speakers.

Will it harm the battery if I leave it plugged in at all times with the mic on?

All rechargeable eventually loose the ability to hold as much of a charge however, technology has mitigated this issues as much as possible these days.

3 years, 8 months ago

Posted by:

Sonos Customer Care

Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black

can i play the Sonos Roam with a Google Pixel phone

You sure can. Our products work with Android and IOS.

3 years, 8 months ago

Posted by:

Sonos Customer Care

Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black

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We have Sonos 1 speakers, how will this interact?

They can be grouped together to play the same thing in both speakers or different things in different speakers. Or, you can buy another One and use the two of them as surround sounds with Beam.

3 years, 8 months ago

Posted by:

Sonos Customer Care

Sonos - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black

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Can the Sonos Beam be wall mounted like the Arc?

Absolutely! Just search "Beam wall mount" on Best Buy's website.

3 years, 8 months ago

Posted by:

Sonos Customer Care