Sonos Customer Care

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September 20, 2019
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September 26, 2024
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Sonos Customer Care's Answers

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Sonos - Arc Soundbar with Dolby Atmos, Google Assistant and Amazon Alexa - Black

Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.

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Does this bar pass through Dolby Vision, HDR10, 120HZ ect ect.

Please check out this link from our support site that shows the audio formats we support.
https://support.sonos.com/s/article/4945?language=en_US

2 years, 11 months ago

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Sonos Customer Care

Sonos - Beam (Gen 2) - White

Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.

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Does this support HomeKit?

Yes!

2 years, 11 months ago

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Sonos Customer Care

Sonos - Geek Squad Certified Refurbished PLAY:1 Wireless Speaker for Streaming Music - White

Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.Play your favorite music anywhere with this white Sonos speaker. A pair of class D amplifiers produce vibrant, robust sound to fill a room, and with its humidity-resistant design, you can use it in the bathroom or outdoors. The compact design of this Sonos speaker lets it fit in tight spaces.

Will this sync up with the Sonos beam for surround sound speakers?

Yes!

2 years, 11 months ago

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Sonos Customer Care

Sonos - One SL Wireless Smart Speaker - White

Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.

Can the Sonos Amp connect to the Sonos - One SL Wireless Smart Speaker without being hardwired into the amp?

Thanks for the question. If you want music to play from the Amp, you will need to run wired speakers to it. When you group it with One SL it will play whatever the Amp is playing as well. So technically the answer to your question is Yes, it can. By being grouped together in the app.

2 years, 11 months ago

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Sonos Customer Care

Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black

Enjoy astonishing sound with this breakthrough portable speaker. Stream music and more over WiFi at home and listen on the go with Bluetooth. Get up to 10 hours of battery life. Easily control the sound with the Sonos app, your voice, and Apple AirPlay 2. Create a whole-home sound system with multiple Sonos speakers.

Will it harm the battery if I leave it plugged in at all times with the mic on?

All rechargeable eventually loose the ability to hold as much of a charge however, technology has mitigated this issues as much as possible these days.

2 years, 11 months ago

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Sonos Customer Care

Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black

can i play the Sonos Roam with a Google Pixel phone

You sure can. Our products work with Android and IOS.

2 years, 11 months ago

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Sonos Customer Care

Sonos - Beam (Gen 2) - Black

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We have Sonos 1 speakers, how will this interact?

They can be grouped together to play the same thing in both speakers or different things in different speakers. Or, you can buy another One and use the two of them as surround sounds with Beam.

2 years, 11 months ago

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Sonos Customer Care

Sonos - Beam (Gen 2) - Black

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Can the Sonos Beam be wall mounted like the Arc?

Absolutely! Just search "Beam wall mount" on Best Buy's website.

2 years, 11 months ago

Posted by:

Sonos Customer Care

Sonos - Beam Soundbar with Voice Control built-in - Black

Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.

will this soundbar work with the 2021 sony 65" oled tv

It will!

2 years, 11 months ago

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Sonos Customer Care

Sonos - Port Streaming Media Player - Matte Black

Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.

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I have a wired system with a receiver that has two zones; one in our great room and one outside with two speakers on our deck. If I just wanted to stream music through the outside speakers would the Port be the component I need?

You would need the Port. If you want autonomous control over the different zones, you would have to buy a Port for each of the two zones.

2 years, 11 months ago

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Sonos Customer Care