Sonos Customer Care
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- Answer Count1553
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- First AnswerSeptember 20, 2019
- Last AnswerSeptember 26, 2024
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Sonos - One SL Wireless Smart Speaker - White
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
If Tidal is accessed with the Sonos app and played on the speaker, can another audio app be streamed and played over the phone at the same time.
Hi, and thank you for your question. Yes, we do support Tidal in our app. We even support a direct control feature that let's you use the tidal app to stream to our speakers.
If you're streaming Tidal via the app, then yes, you can stream a different app over your phone at the same time.
If you're streaming Tidal via the app, then yes, you can stream a different app over your phone at the same time.
3 years, 1 month ago
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Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
I have Gen 1 Sub & Play 1 rears, Can I use the new ARC Sound bar, as the Surround ,Is it Compatible? Thanx, Dan.
Hi, and thank you for your question. Yes, you can use Arc as your fronts and then the Sub, and Play1's as rears.
3 years, 1 month ago
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Sonos Customer Care
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
Can I connect a turntable and CD player together to play on my Sonos I gen2 speakers from the amp
Hi, and thank you for this question. The Amp has a single analog input on it so one of those sources can be plugged in at a time. Then, you can group your other Sonos speakers at the same time to play your cd, turntable, or streaming service. If using the turntable, or cd payer, select "line in" under the browse menu first.
3 years, 1 month ago
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Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Can I control this through my Apple TV remote? I also run Siri and again it works through my Apple TV.
Hi, and thank you for your question. The answer to working with the Apple TV remote is "technically no, but yes"
If the Arc is plugged into your Tv via the ARC HDMI port on your tv that activates what's called CEC. Using your apple tv remote (or your phone's side volume buttons) will control Arc's volume because the Apple Tv is commanding the Arc through your Tv's ARC port via CEC.
We know... confusing. The simple answer is; Yes, as long as the Sonos Arc is plugged in via ARC. If you plug in into the tv using optical with the included adapter... no.
If the Arc is plugged into your Tv via the ARC HDMI port on your tv that activates what's called CEC. Using your apple tv remote (or your phone's side volume buttons) will control Arc's volume because the Apple Tv is commanding the Arc through your Tv's ARC port via CEC.
We know... confusing. The simple answer is; Yes, as long as the Sonos Arc is plugged in via ARC. If you plug in into the tv using optical with the included adapter... no.
3 years, 2 months ago
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Sonos Customer Care
Add thumping bass to your home audio setup with this Sonos wireless subwoofer. The built-in Wi-Fi offers a simple cable-free setup, while the two force-canceling drivers eliminate vibrations and rattles for high-quality sound output. This Sonos wireless subwoofer features a high-gloss black finish to lend an upscale touch to your space.
does the sonos subwoofer have a remote for controlling the bass?
Hi, and thank you for your question. I does not however, you can control the bass in our app as well as trueplay tune it with an IOS device so that it is tuned to the environment of your room.
3 years, 2 months ago
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Sonos Customer Care
Deliver crisp sound and a clean look to your entertainment setup with this white Sonos Five wireless speaker. Built-in Wi-Fi and Apple AirPlay 2 let you share your favorite playlists, while three high-excursion woofers and angled side tweeters deliver a wide range of audio enjoyment. Boasting Trueplay technology, this Sonos Five wireless speaker fills the dimensions of your space with sound.
Can I pair this with a Sony soundbar?
Nope. Our products only work with our products because of the patented way our system is designed to work.
3 years, 2 months ago
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Sonos Customer Care
Sonos - Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
Can I pair two Sonos/IKEA Symfonisk Lamp Speakers with the Beam?
You sure can!
3 years, 2 months ago
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Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Sonos arc will work with ARC of XBR sony 70 inch? My model is Sony XBR-70X850B Thanks
It should work, yes.
3 years, 2 months ago
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Sonos Customer Care
Enjoy premium audio quality without sacrificing your design aesthetic when you install these Sonos In-Ceiling speakers by Sonance . In-ceiling installation creates a seamless look, while the 1-inch tweeter and 6.5-inch woofer deliver powerful sound to your home audio system. These Sonos In-Ceiling speakers by Sonance pairs perfectly with other Sonos audio equipment.
I understand the 6.5 ceiling speakers need to wire connect to an amp. But can it be my existing amp or must it be a Sonos amp?
Hi, these speakers are designed to work best with our Amp, as it allows trueplay tuning, and a detection circuit helps the speaker's performance. However, the speakers can be powered with any Amp.
3 years, 2 months ago
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Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
does the soundbar have a attachment to mount to a swivel TV mount?
Thank you for your question. The screw threading that mounts screw into Arc are standard 3M, so they'll work with most 3rd party mounts.
3 years, 2 months ago
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Sonos Customer Care