Sonos Customer Care
 
 
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    September 20, 2019
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    September 26, 2024
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Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.
 

WHat is the difference between this sonos port streaming media player and the sonos amp besides price? Also will either one connect with my 5 disc cd player??

Hi, and thank you for your question. The Sonos Amp is an amplifier that delivers power to passive speakers, where Port is a non-amplified device that plugs into the amplifier (or receiver) to give it the ability to stream music via the Sonos app. So you had a pair of outdoor speakers and wanted to give them power from Sonos you'd use Amp. But, if those speakers were already plugged into a amplifier or receiver, you would plug Port into the receiver and it would give you the same result. In your case, you would want the Sonos Port. Your CD player can plug into that and then you can play that music wirelessly to your other Sonos speakers in your house. If the disc player has analog out, you could plug it into the back of Amp as well. And that will wire to your passive speakers (towers, bookshelf, ext) and play your CD. This article may help: https://support.sonos.com/s/article/1080?language=en_US
3 years, 8 months ago
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Sonos Customer Care
 
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
 

I have 2 Bose Free Space 51 Outdoor In-Ground Speakers. Is this Sonos Amp the best option for remote streaming and is there a utube or other video that will help with setting up and utilizing the streaming features for this amp?

Hi, and thank you for your question. Yes, you can use amp to power those speakers with the Sonos Amp! Our app walks you through the set up process, however Best Buy does offer professional installation. There are no videos online that we have endorsed as a company, but probably many helpful ones!
3 years, 8 months ago
by
Posted by: 
Sonos Customer Care
 
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

Will this speaker work with Sirius Radio wirelessly?

Hi, and thank you for reaching out! We do support Sirius XM in our app! As long as you subscribe to the membership that allows internet streaming, you can use Sirius XM on Sonos wirelessly!
Check out these articles for more info:
https://www.siriusxm.com/ways-to-listen/sonos
https://support.sonos.com/s/article/110?language=en_US
3 years, 8 months ago
by
Posted by: 
Sonos Customer Care
 
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
 

Is the amp the gen 1 version or gen 2?

Hi, and thank you for reaching out! There is technically no "Gen2" Amp. There's Connect:Amp with is the old model and this "Amp" is the newest model.
3 years, 8 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Beam Soundbar with Voice Control built-in - Black
Sonos - Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
 

Can the Bean be used outisde...specifically a covered/screened outdoor patio.

Hi, and thank you very much for your question. The Beam is not rated for outdoor use, however as long it's covered and not exposed to the elements of rain or snow it should be okay. Keep in mind though that we can't guarantee quality as it's not rated to be outdoors for a prolonged period of time.
3 years, 8 months ago
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Sonos Customer Care
 
 Sonos - Female-to-Male Audio Adapter - Black
Sonos - Female-to-Male Audio Adapter - Black
Connect Beam (not included) to your smart TV's optical audio output via a standard HDMI cord with this Sonos black optical adapter. The layer of rubber on the surface protects wires from damage, providing durability and longevity. This Sonos black optical adapter is quick and simple to attach for added convenience.
 

will this work if i have a usb razer headset and i plug it into my xbox? will the audio work?

Hi, and thank you for your question. This is designed to plug optical into the tv and carry sound to the female HDMI into whatever audio source you have that is compatible with HDMI. Your headset would have to receive audio and process it via HDMI.
3 years, 8 months ago
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Sonos Customer Care
 
 Sonos - One SL Wireless Smart Speaker - Black
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
 

I have the Sonos Amp (AMPG1US1BLK) that I was using with an in-ceiling speaker system at my previous house. Will I be able to use it along with a few Sonos One Gen 2 Smart Speakers (ONEG2US1BLK) to stream music simultaneously throughout my home?

Hi, you sure can. Just get it set up on your new network at your new house!
Here's an article on this very subject:
https://support.sonos.com/s/article/1061?language=en_US
3 years, 8 months ago
by
Posted by: 
Sonos Customer Care
 
Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.
 

If I looking to connect wired outdoor speakers do I need the Amp or the Port. The speakers would be connected directly and the goal would be to stream from the app.

Hi, and thank you for your question. The Sonos Amp is what you would need. It will allow you to run your outdoor speakers directly into it and stream music wirelessly to them!
3 years, 8 months ago
by
Posted by: 
Sonos Customer Care
 
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

I recently purchased x1 sonos 5 speaker to add to my Arc/sub gen 3 setup. When using the app I am able to control the volume as a group (volume increases and decreases together across all speakers). With universal remote, only arc/sub respond. Why?

Hi, and thank you for your question! If the Sonos Five is set up as an independent speaker (it's own room) the remote will only turn up what is connected to the tv physically because the remote is designed to only control the Tv. There's no way for the tv remote to control the Five (or anything that doesn't use IR). To turn them both up, you'd have to use the app to turn the group up.
3 years, 8 months ago
by
Posted by: 
Sonos Customer Care
 
Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.Enjoy the powerful sound of this refurbished Sonos One SL speaker. The humidity-resistant design supports use in a bathroom, while the compact design fits on a bookshelf or kitchen countertop for flexible placement. This black Sonos One SL speaker has touch controls on the top panel, letting you adjust sound settings, and Wi-Fi connectivity lets you stream music wirelessly.
 

Will it connect to the soros beam.?

Hi, and thank you for your question. Yes, it can be grouped or paired as surround sounds with another Sonos One SL.
3 years, 8 months ago
by
Posted by: 
Sonos Customer Care