You are correct that the iPhones listed for sale in our stores on BestBuy.com that say in parentheses (refreshed) are refurbished iPhones.

The first thing I would do is make sure you purchased the correct replacement batter, and for this camcorder you should have purchased the battery pack model BP-208. It is unlikely that the new battery pack caused a short that damaged the camera, and if you did get the right battery pack and the problem persists I would have the camcorder looked at by an authorized service technician. You could also try giving the manufacturer the error code and they might be able to troubleshoot the issue for you.

To have it looked at you could call the manufacturer, or you could bring the camcorder to a Best Buy® store and the Geek Squad® should be able to send it out to get serviced. I hope this helps!

The best digital camera that Best Buy® sells is the Canon EOS-1Ds Mark III DSLR, and it accepts CompactFlash, SD, and SDHC memory cards. Over the years Canon has manufacturered hundereds of very high quality lenses that would work perfectly on this camera, but without knowing your specific needs it would be impossible to suggest one. If you want to see this camera you could look here: http://www.bestbuy.com/site/olspage....

Another camera that has gotten great review lately is the Canon EOS 5D Mark II, and it accepts CompactFlash memory cards. A feature this camera has that the other two cameras listed don't is the ability to record High Definition video. If you want to take a look at this camera you could look here: http://www.bestbuy.com/site/olspage....

Lastly I would suggest looking at the Nikon D700, which also accepts CompactFlash memory cards. You can see the D700 here: http://www.bestbuy.com/site/olspage....

These cameras are three of the best cameras currently being made, and you can't really go wrong with any one of them. I would suggest going to a Best Buy® store and trying them out! I hope this helps!

If you are still within your manufacturer's warranty period you could contact the manufacturer, and they should either have you ship the camera into one of their repair centers or they might have a list of authorized service centers in your area. If you purchased the camera from Best Buy® you could also bring it to a Geek Squad® precinct in a Best Buy® store and they should be able to send it out for service! Keep in mind that the manufacturer's warranty would only cover defects in the camera, and would not cover damage to the camera.

If you purchased an extended service plan from Best Buy®, such as the Geek Squad Black Tie Protection plan or a Performance Service Plan with Accidental Damage from Handling, damage to the camera should be covered. If you did purchase and extended service plan you should bring the camera to your local Best Buy® store. I hope this helps!