for Hoover - WindTunnel Air HEPA Bagless Upright Vacuum - Silver/Green

9 years, 10 months ago

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A:

It adjusts automatically. The only 2 setting are brush on/off. They claim the machine adapts to carpet height on its own. So I guess the answer is yes and no.

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Posted by:

lmc4massachusetts

from

boston area

10 years, 3 months ago

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A:

The Air does have a brushroll on/off feature for use on non-carpeted areas but there is no manual height adjustment on this vacuum. The nozzle operates at floor level.

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Posted by:

10 years, 6 months ago

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5 answers

How do I reconnect the rubber stretchy hoses?

Q:

Both of the rubber stretchy tubes have become disconnected from the vacuum - like the glue holding it in just didn't hold up. I bought this vacuum 6 months ago. The hose on the stair extension disconnected a month or two into my purchase, but I made due without it. Today, while cleaning for a party at my house, the hose that connects the main suction to the dirt cup came undone. Now I have no way of vacuuming my house and I'm really disappointed with my Hoover. Is there a way to reconnect the hoses? Or do I need to run out and purchase a new vacuum - again?

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Posted by:

Anonymous

10 years, 6 months ago

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A:

I fixed mine easily. The tube will actually screw back in to the end piece which has come off. Notice how the interior of the end piece is threaded. You need to stretch the tubing so that it's crinkles are as far apart as the threads on the inside of the end piece you are trying to attach. So no shoving or stuffing necessary. Stretch the tubing just right and then screw it into the end piece. (Easily fixed, but I will never buy another Hoover product as it's obvious they design for "planned obsolescence." Disgusting.)

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Posted by:

Cath

5 years, 7 months ago

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A:

With that you would need to call Hoover the glue peeling would be a manufacturer defect

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Posted by:

Jrrye4212

from

El Paso Texas

9 years, 3 months ago

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A:

The tube is tricky, it has to be actually latched on to both the extended handle (after its removed fromt he main vacuum) and then again to the bottom of the vacuum. Hope this helps

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Posted by:

mns88

from

Sacramento, CA

9 years, 7 months ago

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A:

Mine kinda screws back in (twist the hose while pushing). It doesn't last forever, but at least until I am done vacuuming.

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Posted by:

Ryan

from

Fort Wayne

9 years, 11 months ago

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Best Answer

A:

Hi! No need to run out and replace your Air. Unfortunately there is no way to reconnect those hoses. Give our Customer Care Dept a call at 800-944-9200 so that we can better assist you with this. We'll make this right.

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Posted by:

10 years, 5 months ago

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10 answers

How does this do on wood floors?

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Posted by:

Kelly

8 years, 4 months ago

Closed to New Answers

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Answers

A:

Awesome! You can turn the brush off too

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Posted by:

bestbuyer

7 years, 9 months ago

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A:

Works great on wood floors and it's very simple to switch from carpet to wood.

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Posted by:

Hap66

7 years, 10 months ago

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Best Answer

A:

It works very well, it has pretty good suction. I've used mine on hard surfaces and on high carpet and it works great.

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Posted by:

BestBuyGuy75

8 years, 2 months ago

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A:

Hi Kelly! The WindTunnel Air Bagless Upright is lightweight, easy to use and will work wonders on you bare floors. It's rubberized wheels are gentle on wood flooring and it's optimal suction will leave your floors spotless! -Giselle, Hoover Customer Care

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Posted by:

8 years, 2 months ago

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A:

Does great you can turn the brush off to avoid scratches

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Posted by:

Craig

8 years, 3 months ago

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A:

Cleans well, we have two dogs and gets up most of their hair with no problems

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Posted by:

Pal117

from

pasco, wa

8 years, 3 months ago

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A:

It worked perfect on both wood and tile! No complaints.

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Posted by:

Felesha

8 years, 3 months ago

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A:

Works great...has option to turn off brushes and the push of a button...so it won't throw the dirt all around before it had a chance to get sucked up

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Posted by:

caddy07

from

detroit mi

8 years, 3 months ago

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A:

Very well in my opinion

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Posted by:

Lizzie

from

Port Charlotte

8 years, 4 months ago

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A:

This product is great and far exceedsthe Hoover and and even the Dyson in my opinion.

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Posted by:

muffin

8 years, 4 months ago

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9 answers

How does it do on dog hair?

Q:

I have a dog who sheds an awful lot in the summer. I need something that will pick that up.

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Posted by:

Hairy Beast

from

Midwest

9 years, 1 month ago

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Answers

A:

It did surprisingly well for my two dogs on both hardwoods and carpet. After a year our brush motor went out so it no longer picks up from carpet but works well on the wood floor still.

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Posted by:

KenB

7 years, 2 months ago

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A:

I have 3 cats and it sucks up everything, including loose spots in the flooring. You do have to cut the hair from around the beaters like every vacuum I have owned. Very strong and consistent suction.

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Posted by:

Tammy

8 years, 9 months ago

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A:

My Dyson does GREAT with the dog hair! I have to use it almost every day but it's easy to use and gets the job done quickly!

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Posted by:

Tracy

from

Columbia, SC

8 years, 9 months ago

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A:

Works great with my English bulldog, she sheds all year around. But the vacuum does fill up quick.

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Posted by:

SoCalHunter

from

SoCal

8 years, 10 months ago

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A:

I also have a dog it picks pretty good

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Posted by:

Salvador

from

Salvador

9 years ago

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Best Answer

A:

Hi Hairy Beast,
We echo what the first poster said! It's great for solution for pet shedding, along with weekly grooming and a healthy diet. --John, Hoover Customer Care

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Posted by:

9 years, 1 month ago

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A:

It is fantastic on dog hair. I was totally amazed. Off of the carpeting, the throw rugs and the laminate floor. On the laminate floor it does not blow the dog hair away but rather sucks it up. Yahoooooooooo. I have 2 Border Collies which are in the blowing their coats right now. Go for it. You will LOVE it

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Posted by:

java391

from

stevens point, wi

9 years, 1 month ago

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A:

It works incredibly well! Super powerful suction.

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Posted by:

BoulderMa

9 years, 1 month ago

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A:

It works great we have two dogs and 5 cats and I'm surprised my carpets and furniture looks great.

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Posted by:

Bandit

9 years, 1 month ago

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5 answers

My brush stops rolling in the middle of vacuuming

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Posted by:

Bernie

8 years, 7 months ago

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Answers

A:

It happens to stop when vacuuming a rug or carpet that has hardly or any vent on the under padding. The suction itself its too strong that it sucks up the carpet against the vacuum and this causes the roller to stop without shutting the vacuum completely off. Hope this helps!

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Posted by:

BestBuyGuy75

8 years, 2 months ago

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A:

Hi Bernie! This is not normal. We recommend taking your cleaner to one of our Service Centers for inspection. You can locate the nearest Service Center on our website. Simply go to "Support"> "Find a Service Center" then enter your zip code. -Hope this helps! -Giselle, Hoover Customer Care

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Posted by:

8 years, 2 months ago

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A:

Mine too, I think it's a feature. Brush only only carpeting?

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Posted by:

chopp3r

8 years, 3 months ago

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Best Answer

A:

If that's happening totally return it or call/write the company. IMHO tithe vaccine is junk. I just got a fusion basic model. Hoover I've had 5 I wasn't even about to try a 6th it's like a bad car.

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Posted by:

UltraBri

from

Calabasas Ca

8 years, 7 months ago

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A:

The rubber drive belt is worn out. Slips because it does not provide enough friction on the brush roller. Easy to replace.

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Posted by:

Richie

from

Mechanicsburg, PA

8 years, 7 months ago

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8 answers

How is emptying out? Easy? Messy?

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Posted by:

Anonymous

8 years, 9 months ago

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Answers

A:

just pop off the canister and there's a button that dumps the contents into the trash.

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Posted by:

dany

7 years, 4 months ago

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A:

Easy and simple

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Posted by:

smoothmart

7 years, 6 months ago

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A:

Emptying is very easy. Two steps to take out the dust. Step 1 Press the unlock button.
Second remove the container.
That's it.

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Posted by:

huggy

from

San Diego

8 years, 7 months ago

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A:

It is very easy, it empties on the bottom. I do advise you to do it in you outside trash can as fine dust does have a tendency to fly all over.

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Posted by:

Jason

from

Louisiana

8 years, 9 months ago

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A:

Emptying out is pretty simple. Just make sure you get out all the hair if need be. The employee at Best Buy that recommended this product to me, mentioned blowing it out with an air compressor from time to time just to keep it clean! I love mine. Each house will vary with how messy, depending on how much dirt, hair etc you have.

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Posted by:

savraeee

from

Sisters, OR

8 years, 9 months ago

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A:

Very easy, just hold it over the trash can and push the button.

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Posted by:

Tammy

8 years, 9 months ago

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A:

Very easy to empty it out. The first time I put it back together, I won't lie, I struggled, lol! But there are notches in the plastic and if you line them up, it's easy to put back together.

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Posted by:

westbeverley

from

Michigan

8 years, 9 months ago

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A:

Very easy! As with any vacuum cleaner, you want to hold it over the trash can to empty the canister because dust, dirt and in my case, dog hair comes out!

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Posted by:

Tracy

from

Columbia, SC

8 years, 9 months ago

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7 answers

Does this model have a retractable cord?

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Posted by:

cleaninglady

8 years ago

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Answers

A:

no

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Posted by:

dany

7 years, 4 months ago

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A:

No

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Posted by:

Gagetguy

7 years, 8 months ago

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A:

No, there is a cord wrap at the back of the handle

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Posted by:

Pat4

7 years, 10 months ago

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A:

No, there is a cord wrap at the back of the handle.

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Posted by:

Pat4

7 years, 10 months ago

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A:

No, it does not have a retractable cord. It has a "normal" cord that wraps around two prongs, though one of the prongs folds down for a quick release of the cord.

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Posted by:

Chayla

7 years, 10 months ago

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A:

Hi cleaninglady! The WindTunnel Air does not have a retractable cord. ~Kenya, Hoover Customer Care

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Posted by:

7 years, 11 months ago

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A:

No, the cord is not retractable.

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Posted by:

CommunityAnswer

8 years ago

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6 answers

how do i connect the machine so that i ca use the appliance?

Q:

need to clean my sofa so how do i connect which hose to what

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Posted by:

connie

from

florida

9 years, 4 months ago

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Answers

A:

The hose that's attached to the base where the brush turns gets connected to the hose on the side. And that gets attached to the handle part that comes out of the vacuum by pushing the little green button on the back side by the handle.

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Posted by:

ProductLove

9 years, 1 month ago

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A:

Detach it from the bottom there is a green clamp on the end of the hose and connect the extention or other flex hose to it

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Posted by:

Q1738

from

Baltimore, MD

9 years, 3 months ago

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A:

Unhook the hose that leads to the floor bristles and connect that hose to the lift-out handle with attachments.

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Posted by:

henryjmh

from

Denver, CO

9 years, 3 months ago

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A:

The one hose on the side is just there for storage. Take it off, disconnect the other hose from the base, and plug it into the first hose. Then pull the handle off (it doubles as a wand) and attach it to the end of the 2 connected hoses. You can then put the smaller attachments onto the end of the wand (handle). It's now ready to go.

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Posted by:

rcklbr

9 years, 4 months ago

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A:

i am so sorry, i wish i can help you. i am still trying to figure out how to use these hoses and attachments myself... it is pretty difficult and instructions do NOT give you an indication

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Posted by:

steve

from

yonkers ny.

9 years, 4 months ago

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