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 Shark - Cordless Hand Vac - Lavender
Shark - Cordless Hand Vac - Lavender
Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.
 

Is the bag inside washable? I empty it each time but the bag is really dirty. Seems like it would diminish the suction.

Hello,

We would like to inform you that the filter inside the dust cup for the Shark® Bagless Cordless Hand Vac is washable. To wash the filter, rinse with water only. Allow the filter to air-dry completely for at least 24 hours before putting it back in the vacuum.

We hope this information helps.
The Customer Support Team
5 years ago
by
Posted by: 
Shark Support Team
 
 Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

Can robotic vacuum be programmed to do certain rooms, like roomba?

Hello,

We would like to inform you that this Shark - ION™ 750 App-Controlled Robot Vacuum is designed with Smart Sensor Technology so it can navigate around obstructions as it cleans your floor. By using an array of sensors, the robot will steer itself around your home, using walls and objects as its guide and gently bumping them. This method allows the robot to travel in and out of rooms and around obstacles. The robot might not hit every area in one cleaning, but by scheduling daily cleaning, you'll notice its cleaning path will differ with each run to ensure it is maintaining your floors.

We hope this information helps.
The Customer Support Team
5 years ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

Does it have a light?

Hello,

We are sorry to inform you that the Shark Navigator® Lift-Away® Bagless Upright Vacuum does not have any lights.

We hope this information helps.
The Customer Support Team
5 years ago
by
Posted by: 
Shark Support Team
 
 Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

My Shark pivots about 4" from the wall or an object before turning. Is there a way to adjust the settings so that it goes all the way to the wall for edge cleaning?

Hello Coskier,

We would like to inform you that the Shark - ION™ 750 App-Controlled Robot Vacuum does not have an adjustable setting for how close it will get to your wall. The color of the wall or baseboards will determine how close the robot will get to the wall. For example, if the wall or baseboard is black, the robot would bump into it.

We hope this information helps.
The Customer Support Team
5 years ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

Does it work on hard wood floors?

Hello Trini,

We would like to inform you that the Shark Navigator® Lift-Away® Bagless Upright Vacuum works great on most flooring types. This vacuum allows you to turn the brushroll off when using the Hard floor setting. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.

We hope this information helps.
The Customer Support Team
5 years ago
by
Posted by: 
Shark Support Team
 
 Shark - APEX DuoClean Pet Stick Vacuum - Forest Mist Blue
Shark - APEX DuoClean Pet Stick Vacuum - Forest Mist Blue
Keep rooms clean with this Shark APEX DuoClean with Zero-M corded stick vacuum. Featuring a powerful motor and innovative DuoClean dual brushrolls, this vacuum easily removes dust, dirt and debris from floors and carpets. This Shark APEX DuoClean with Zero-M corded stick vacuum has a slim profile to get underneath furniture.
 

Does this lay down to go up under your bed?

Hello,

We are happy to confirm that the Shark® APEX® DuoClean® Bagless Pet Handheld/Stick Vacuum can lay almost flat to allow you to vacuum under a bed.

We hope this information helps.
The Customer Support Team
5 years ago
by
Posted by: 
Shark Support Team
 
 Shark - Navigator Upright Vacuum - Champagne
Shark - Navigator Upright Vacuum - Champagne
Featuring Anti-Allergen Complete Seal filtration technology, this Shark Navigator NV70 upright vacuum helps minimize allergy-provoking dust and other irritants. The Mega 3X dust cup capacity holds a large amount of dirt and debris.
 

Is this vacuum recommended for wool area rugs? I’ve been told not to use one with a beater bar.

Hello Marti,

We would like to inform you that the brushroll for the Shark Navigator® Bagless Upright Vacuum can be turned off by using the Hard floor setting. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.

We hope this information helps.
The Customer Support Team
5 years ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

My area rugs are wool . Does this vacuum have a beater bar that can be removed or set for wool?

Hello Marti,

We would like to inform you that the brushroll for the Shark Navigator® Lift-Away® Bagless Upright Vacuum cannot be removed. You can turn the brushroll off by using the Hard floor setting. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.

We hope this information helps.
The Customer Support Team
5 years ago
by
Posted by: 
Shark Support Team
 
 Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

Does the shark Ion vac remember the floor plan? If so, if I move couches, will it clean those areas now that they are open space?

Hello Ellen,

We would like to inform you that the Shark - ION™ 750 App-Controlled Robot Vacuum does not map. It is designed with Smart Sensor Technology so it can navigate around obstructions as it cleans your floor. By using an array of sensors, the robot will steer itself around your home, using walls and objects as its guide and gently bumping them. This method allows the robot to travel in and out of rooms and around obstacles. The robot might not hit every area in one cleaning, but by scheduling daily cleaning, you'll notice its cleaning path will differ with each run to ensure it is maintaining your floors.

We hope this information helps.
The Customer Support Team
5 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark APEX DuoClean with Self-Cleaning Brushroll Powered Lift-Away Upright Vacuum - Espresso
Shark APEX DuoClean with Self-Cleaning Brushroll Powered Lift-Away Upright Vacuum - Espresso
Shark APEX combines DuoClean, self-cleaning brushroll and Powered Lift-Away technologies to deliver our ultimate full-sized cleaning experience.
 

How are the attachments supposed to fit on the vacuum. I’ve tried putting them in their labeled spot but they don’t sit very well. I imagine the labels aren’t completely correct? Did I do it right with the wand on the right, tool on left, leave 1 off?

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Hello GOSSAMER,

We are sorry to hear that you are experiencing an issue with storing the tools on the Shark - APEX DuoClean with Zero-M™ Powered Lift-Away. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team
5 years, 1 month ago
by
Posted by: 
Shark Support Team