Shark Support Team

Shark Support Team's Stats

Reviews

Review Count
0
Helpfulness Votes
0

First Review
None
Last Review
None
Featured Reviews
0
Average Rating
0

Reviews Comments

Review Comment Count
0
Helpfulness Votes
0

First Review Comment
None
Last Review Comment
None
Featured Review Comments
0

Questions

Question Count
0
Helpfulness Votes
0

First Question
None
Last Question
None
Featured Questions
0

Answers

Answer Count
2297
Helpfulness Votes
2,410

First Answer
June 7, 2016
Last Answer
March 5, 2024
Featured Answers
0
Best Answers
246

Shark Support Team's Reviews

Shark Support Team has not submitted any reviews.

Shark Support Team's Questions

Shark Support Team has not submitted any questions.

Shark Support Team's Answers

<<prev 1 ... 165 166 167 168 169 ... 230 next>>

Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic

The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.

how long does the hose extend when using attachments

Best Answer

Hello Bob64,

We are happy to assist you with your inquiry about the Shark Navigator® Pet Pro ZU62 Bagless Pet Upright Vacuum. The hose can extend up to 12 feet.

We hope this information helps.
The Customer Support Team

5 years, 1 month ago

Posted by:

Shark Support Team

Shark - ION F80 Cord-Free MultiFLEX - Limestone

Simplify housework with this SHARK ION cordless vacuum. MultiFLEX technology lets you reach under furniture and provides freestanding storage, and the crevice and upholstery tools deliver thorough cleaning. This SHARK ION cordless vacuum converts into a handheld device for light tasks and also features DuoClean performance for both hard floor and carpets. Its two Li-Ion batteries support up to 80 minutes of operation when used consecutively.

How long is the run time on the batteries? And is it a hepa type filter? Thank you

Hello Audry,

We would like to inform you that a single battery for the Shark ION™ F80 Cord-Free MultiFLEX® will last up to 40 minutes on handvac mode. This vacuum does not have a HEPA filter.

We hope this information helps.
The Customer Support Team

5 years, 1 month ago

Posted by:

Shark Support Team

Shark - Ultimate Professional Iron - Copper/Gray

Shark GI505 Ultimate Professional Iron: Smooth wrinkles from your clothing to maintain a professional, stylish appearance using this iron. A stainless-steel soleplate allows easy gliding action and heat retention during use. The lightweight design and 10' cord permit simple movement.

Hello, tell me the sole of the iron is metal or non-stick?

Hello enable,

We would like to inform you that the Shark® Ultimate Professional Iron has a stainless steel soleplate.

We hope this information helps.
The Customer Support Team

5 years, 1 month ago

Posted by:

Shark Support Team

Shark - Navigator Lift-Away Deluxe Upright Vacuum with Anti-Allergen Complete Seal - Blue

Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.

See all Q&A for this product

How is the liftaway feature powered? By cord or battery ?

Hello Naydi,

We would like to inform you that the Lift-Away® portion of the Shark Navigator® Lift-Away® Bagless Upright Vacuum uses a power cord. It is 25 feet long and needs to be plugged into a 120 Volt outlet.

We hope this information helps.
The Customer Support Team

5 years, 1 month ago

Posted by:

Shark Support Team

Shark - Cordless Hand Vac - Lavender

Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.

My shark is relatively new and stopped working for me very soon after I got it even when it's charged up it does not suck it all. It actually seems to blow. You can think of that both litter literally and figuratively. Any help would be appreciated.

Hello Flipper,

We are sorry to hear that you are experiencing a difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team

5 years, 1 month ago

Posted by:

Shark Support Team

Shark - Navigator Upright Vacuum - Champagne

Featuring Anti-Allergen Complete Seal filtration technology, this Shark Navigator NV70 upright vacuum helps minimize allergy-provoking dust and other irritants. The Mega 3X dust cup capacity holds a large amount of dirt and debris.

How does this shark navigator bagless upright vacuum do with a thick pile shag rug?

Hello Mimi,

We would like to inform you that the Shark Navigator® Bagless Upright Vacuum works great on most flooring types. If you find that the vacuum is difficult to maneuver, there is a suction release on the end of the hose to assist with this. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.

We hope this information helps.
The Customer Support Team

5 years, 1 month ago

Posted by:

Shark Support Team

Shark - Corded Steam Pocket Mop - Lavender/Chrome

Clean your hard floors without chemicals by using this Shark steam mop. It uses powerful steam to lift dirt and kill germs and bacteria, leaving your floors dry almost immediately. This Shark steam mop has an extra-large water tank, so you can clean your floors without stopping for a refill.

Help. I my friend picked up a shark steam mop for me at a yard sale but I have no idea how to use it.

Hello CastulosQueem,

To assist you with getting a user manual for your steam mop, we ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team

5 years, 1 month ago

Posted by:

Shark Support Team

Shark APEX DuoClean with Self-Cleaning Brushroll Powered Lift-Away Upright Vacuum - Espresso

Shark APEX combines DuoClean, self-cleaning brushroll and Powered Lift-Away technologies to deliver our ultimate full-sized cleaning experience.

Does this vacuum have on board attachments? And does the motorized pet attachment come with it?

Hello Rose,

We would like to inform you that the Shark® APEX® DuoClean® with Zero-M® Powered Lift-Away® includes a 12" crevice tool, upholstery tool, and pet power brush. The deep cleaning motorized pet tool is available separately.

We hope this information helps.
The Customer Support Team

5 years, 1 month ago

Posted by:

Shark Support Team

Shark - Rotator DuoClean with Self-Cleaning Brushroll Lift-Away Pro Upright Vacuum - Sage Green

This Lift-Away upright vacuum has DuoClean to deep-clean carpets and directly engage floors for a polished look. The self-cleaning brushroll means no hair wrap, and Lift-Away lets you clean above the floor with the push of a button.

Saw that a few models had roller bar issues. Do you have the part numbers and links for this exact unit in case that happens?

Hello etp7,

We would like to inform you that if you need to order any parts for the Shark® Rotator® DuoClean® ZU782 Bagless Upright Vacuum, we ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team

5 years, 1 month ago

Posted by:

Shark Support Team

Shark - Navigator Lift-Away Deluxe Upright Vacuum with Anti-Allergen Complete Seal - Blue

See all Q&A for this product

Can I use my shark lift way deluxe for cleaning up water spills?

Hello Susu,

We would like to inform you that the Shark Navigator® Lift-Away® Bagless Upright Vacuum is a dry vacuum. Do not use the vacuum to clean up liquid.

We hope this information helps.
The Customer Support Team

5 years, 1 month ago

Posted by:

Shark Support Team