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    June 7, 2016
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Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

how do I remove the canister t empty the dirt

Hello sharkvaac,

We are happy to assist you with your inquiry about the Shark Navigator® Lift-Away® Bagless Upright Vacuum. To detach the dust cup, lift up the release latches on the sides. Lift the dust cup off the pod. Hold the dust cup over the trash and press the bottom door release button.

We hope this information helps.
The Customer Support Team
5 years, 1 month ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

the vacuum can be used on both carpet and hardwood, can't it and has a separate attachment for vacuuming hard to reach places and stairs?

Hello Georgia,

We would like to inform you that the Shark Navigator® Lift-Away® Bagless Upright Vacuum works great on most flooring types. This vacuum allows you to turn the brushroll off if needed. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.

We would also like you to know that this vacuum includes a 5.5" crevice tool, dusting brush, pet power brush, and under appliance wand.

We hope this information helps.
The Customer Support Team
5 years, 1 month ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

Does it clean floors and wood floors? All i read about is that it clean carpets.

Hello Mercedes,

We are happy to confirm that the Shark Navigator® Lift-Away® Bagless Upright Vacuum works great on most flooring types. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.

We hope this information helps.
The Customer Support Team
5 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - Cordless Hand Vac - Lavender
Shark - Cordless Hand Vac - Lavender
Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.
 

how do you get the filter out

Hello,

We would like to inform you that the filter for Shark® Bagless Cordless Hand Vac is very easy to remove. Start by removing the dust cup from the vacuum. To do so, press the dust cup release button and pull out the dust cup. You will now have access to the filter located in the dust cup. Pull on it to remove.

We hope this information helps.
The Customer Support Team
5 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - Cordless Hand Vac - Lavender
Shark - Cordless Hand Vac - Lavender
Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.
 

Where is the base (stand) of the Shark Bagless Cordless Hand Vac connected to the cord charger. I can't figure it out...I know I should know this however I am embarrassed to say I can't figure it out.

Hello Boots55,

We are happy to assist you with your inquiry regarding the Shark® Bagless Cordless Hand Vac. The A/C adapter connects to the bottom of the charging base. To lock it in place, turn the A/C adapter clockwise one-quarter turn.

We hope this information helps.
The Customer Support Team
5 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - Cordless Hand Vac - Lavender
Shark - Cordless Hand Vac - Lavender
Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.
 

What is the Suction Power Specs on this unit? Examples: 2000PA, 5000PA, 7000PA, etc

Hello JPBass,

We would like to inform you that the Shark® Bagless Cordless Hand Vac uses an 18 Volt battery.

We hope this information helps.
The Customer Support Team
5 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

How can I change time from am to pm?

Hello Sissy,

We are happy to assist you with your inquiry about the Shark - ION™ 750 App-Controlled Robot Vacuum. When you are setting a schedule for the robot in the app, tap on the day, you want to set the schedule for, to set the time. On this screen you will see AM or PM on the right with an arrow above and below it. press one of the arrows to change the AM or PM.

We hope this information helps.
The Customer Support Team
5 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - Cordless Hand Vac - Lavender
Shark - Cordless Hand Vac - Lavender
Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.
 

Does it need the charger stand to hold charge or can I just plug it in with the wall charger and leave it as is without the stand?

Hello bree4385,

We would like to inform you that the Shark® - Bagless Cordless Hand Vac can be charged without using the charging stand. You can plug the charging cable directly into the vacuum.

We hope this information helps.
The Customer Support Team
5 years, 1 month ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

Does the hose really hang loose on the back of the machine like that when you are vacuuming?

Hello TheWanderer,

We would like to inform you that the hose on the Shark Navigator® Lift-Away® Bagless Upright Vacuum connects to the back of the vacuum, and then directly to the handle.

We hope this information helps.
The Customer Support Team
5 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - APEX DuoClean Pet Stick Vacuum - Forest Mist Blue
Shark - APEX DuoClean Pet Stick Vacuum - Forest Mist Blue
Keep rooms clean with this Shark APEX DuoClean with Zero-M corded stick vacuum. Featuring a powerful motor and innovative DuoClean dual brushrolls, this vacuum easily removes dust, dirt and debris from floors and carpets. This Shark APEX DuoClean with Zero-M corded stick vacuum has a slim profile to get underneath furniture.
 

Does brushroll shut off?

Hello,

We are sorry to inform you that the brushrolls for the Shark® APEX® DuoClean® Bagless Pet Handheld/Stick Vacuum cannot be turned off while using the floor nozzle. The DuoClean® technology is a dual-brushroll system to deep-clean carpets and directly engage floors for a polished look.

We hope this information helps.
The Customer Support Team
5 years, 2 months ago
by
Posted by: 
Shark Support Team