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 Shark - ION P50 Powered-Lift Away Upright Vacuum - Limestone
Shark - ION P50 Powered-Lift Away Upright Vacuum - Limestone
Clean those hard-to-reach places in your home with this Shark cordless vacuum. Its bristle brush deep-cleans any carpet, and the additional soft-roll brush pulls in larger particles from wood floors while polishing them. The rechargeable, high-capacity Li-Ion battery keeps this Ninja cordless vacuum's DuoClean Technology ready for tough cleaning chores.
 

I have a dog and 2 cats. I vacuum frequently because they do shed. How well does this work picking up pet hair?

Hello Petowner,

We are happy to inform you that the Shark - ION™ P50 Powered-Lift Away IC162 Cordless Upright Vacuum is great for vacuuming pet hair.

We hope this information helps.
The Customer Support Team
5 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark APEX DuoClean with Self-Cleaning Brushroll Powered Lift-Away Upright Vacuum - Espresso
Shark APEX DuoClean with Self-Cleaning Brushroll Powered Lift-Away Upright Vacuum - Espresso
Shark APEX combines DuoClean, self-cleaning brushroll and Powered Lift-Away technologies to deliver our ultimate full-sized cleaning experience.
 

what accessories go with this duo cleaner? Thank you, Diane Platinsky (dede)

Hello dede,

We are happy to assist you with your inquiry about the Shark - APEX DuoClean with Zero-M™ Powered Lift-Away. This great vacuum includes the 12" Crevice Tool, Pet Multi-Tool, and the Deep-Cleaning Motorized Pet Tool. With this being said, there are additional attachments available separately.

We hope this information helps.
The Customer Support Team
5 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Corded Steam Pocket Mop - Lavender/Chrome
Shark - Corded Steam Pocket Mop - Lavender/Chrome
Clean your hard floors without chemicals by using this Shark steam mop. It uses powerful steam to lift dirt and kill germs and bacteria, leaving your floors dry almost immediately. This Shark steam mop has an extra-large water tank, so you can clean your floors without stopping for a refill.
 

Does this come with attachments for cleaning kitchen counters etc.

Hello Fred,

We would like to inform you that the Shark - Professional Electronic Steam Pocket® Mop is not designed for above floor cleaning.

We hope this information helps.
The Customer Support Team
5 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

What happens if it gets a little water off the floor?

Hello Tim,

We would like to inform you that the Shark - ION™ 750 App-Controlled Robot Vacuum is not designed to vacuum up water. We recommend prepping your home prior to running the vacuum by removing all obstacles, such as loose power cords, clothes, toys, low-hanging drapes, and water. You can use the included BotBoundary™ strips to easily block off obstacles or areas you don't want your robot to enter.

We hope this information helps.
The Customer Support Team
5 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

I have my robot set to auto start at 10am . . I hear it trying to back up from charger but it never moves. I have to manually press clean away from charge port. Why am I getting an error message saying stuck on bumper?

Hello Bon,

We are sorry to hear that you are experiencing difficulty with your Shark - ION™ 750 App-Controlled Robot Vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team
5 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Corded Steam Pocket Mop - Lavender/Chrome
Shark - Corded Steam Pocket Mop - Lavender/Chrome
Clean your hard floors without chemicals by using this Shark steam mop. It uses powerful steam to lift dirt and kill germs and bacteria, leaving your floors dry almost immediately. This Shark steam mop has an extra-large water tank, so you can clean your floors without stopping for a refill.
 

How do I attach the white cleaning pad? It is the one with 2 strips of velcro that don't seem to attach to anything? HELP I am losing my mind with how to get that pad to work.

Hello jen,

We are sorry to hear that you are experiencing difficulty with your Shark® Professional Electronic Steam Pocket® Mop. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team
5 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

Does the Shark Ion have a HEPA filter?

Hello Betty,

We would like to confirm that the Shark - ION™ 750 App-Controlled Robot Vacuum does have a HEPA filter.

We hope this information helps.
The Customer Support Team
5 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

My shark ion has recently become very loud on carpet but normal on tile or hardwood. Is there anything I can do? Only had it about two months.

Hello Boudreaux,

We are sorry to hear that you are experiencing an issue with your Shark - ION™ 750 App-Controlled Robot Vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team
5 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - APEX DuoClean Powered Lift-Away AX951 Bagless Upright Vacuum - Sage green
Shark - APEX DuoClean Powered Lift-Away AX951 Bagless Upright Vacuum - Sage green
Leave no dirt behind with this Shark APEX vacuum. Its DuoClean operation uses a soft brush roll and powerful suction to pick up large debris and stuck-in dust, and its Powered Lift-Away technology provides extended reach underneath furniture. This Shark APEX vacuum prevents captured irritant particles from escaping thanks to its Anti-Allergen Complete Seal technology.BR>
 

Will the tools from an older Shark Navigator work with this machine?

Hello mm,

We would like to inform you that the attachments from previous Shark® vacuums will not fit the Shark® APEX® DuoClean® Powered Lift-Away® AX951 Bagless Upright Vacuum.

We hope this information helps.
The Customer Support Team
5 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Corded Steam Pocket Mop - Lavender/Chrome
Shark - Corded Steam Pocket Mop - Lavender/Chrome
Clean your hard floors without chemicals by using this Shark steam mop. It uses powerful steam to lift dirt and kill germs and bacteria, leaving your floors dry almost immediately. This Shark steam mop has an extra-large water tank, so you can clean your floors without stopping for a refill.
 

Can I put some cleaning fluid in the mop with the water?

Hello Anita,

We would like to inform you that the Shark® Professional Electronic Steam Pocket® Mop is designed to us water only. This steam mop is designed to provide effective, chemical free cleaning without the use of cleaners or detergents.

We hope this information helps.
The Customer Support Team
5 years, 7 months ago
by
Posted by: 
Shark Support Team