Shark Support Team
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- Answer Count2297
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- First AnswerJune 7, 2016
- Last AnswerMarch 5, 2024
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Shark - ION F80 Cord-Free MultiFLEX - Limestone
Simplify housework with this SHARK ION cordless vacuum. MultiFLEX technology lets you reach under furniture and provides freestanding storage, and the crevice and upholstery tools deliver thorough cleaning. This SHARK ION cordless vacuum converts into a handheld device for light tasks and also features DuoClean performance for both hard floor and carpets. Its two Li-Ion batteries support up to 80 minutes of operation when used consecutively.
Does the vacuum start-button have to be held down the whole time it is being used, as with the Dyson? Is the button to empty the dirt -holding- canister in a position that interferes with the start button, as in the Dyson? Are there 2 batteries?
Hello Teresa,
We are happy to inform you that you do not need to hold the power button in to use the Shark - ION™ F80 Cord-Free MultiFLEX®. You can press and release the power button to power it on. We would like you to know that the dust cup cannot be opened until the handheld portion of the vacuum is removed from the wand. The release button to open the dust cup is on the side of the handheld portion of the vacuum near the dust cup lid. We also want you to know that this great vacuum includes 2 ION Power Pack Batteries.
We hope this information helps.
The Customer Support Team
We are happy to inform you that you do not need to hold the power button in to use the Shark - ION™ F80 Cord-Free MultiFLEX®. You can press and release the power button to power it on. We would like you to know that the dust cup cannot be opened until the handheld portion of the vacuum is removed from the wand. The release button to open the dust cup is on the side of the handheld portion of the vacuum near the dust cup lid. We also want you to know that this great vacuum includes 2 ION Power Pack Batteries.
We hope this information helps.
The Customer Support Team
5 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - Navigator NV26 Bagless Upright Vacuum - Red
Get the housecleaning done with this bag-free Shark Navigator upright vacuum. Its Never Loses Suction technology leaves no dirt behind, and its swivel steering movement lets you maneuver around irregular corners easily. The motorized brush roll of this Shark Navigator upright vacuum works with or without power to suit both carpeted and bare floors.
Where can I buy the filters for this ? I have cleaned the sponge, but need to replace the filter on the front
Hello Ruby,
We're sorry to hear that you need to replace the exhaust filter for your Shark Navigator® NV26 Bagless Upright Vacuum. To assist you with this, we ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
Thank you,
The Customer Support Team
We're sorry to hear that you need to replace the exhaust filter for your Shark Navigator® NV26 Bagless Upright Vacuum. To assist you with this, we ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
Thank you,
The Customer Support Team
5 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - DuoClean Powered Lift-Away Speed (NV801) Bagless Upright Vacuum - Cinnamon
Energize your cleaning routine with this Shark Rotator Lift-Away vacuum. Its dual-brush rolls easily sweep up debris, while the detachable canister simplifies reaching under furniture or accessing tight spots. The sealed design and HEPA filter of this Shark Rotator Lift-Away vacuum keep 99.99 percent of dust and allergens trapped inside.
How many belts does it have and how long do they last. I have a belt less Hoover now. Best vacuum ever. Even survived a house fire! But, it does not work well on tiles or hardwood.
Hello Kay,
We would like you to know that the Shark® DuoClean® Powered Lift-Away Speed™ (NV801) Bagless Upright Vacuum has belts that are designed to last the lifetime of the vacuum. the vacuum's intelligent electronic system will shut off the power nozzle motor to avoid belt wear if the brushroll is blocked by a large object, such as a sock or carpet edge. Simply turn off the power, unplug the vacuum, remove the obstruction, and return to vacuuming. With this being said, belts are not replaceable.
We hope this information helps.
The Customer Support Team
We would like you to know that the Shark® DuoClean® Powered Lift-Away Speed™ (NV801) Bagless Upright Vacuum has belts that are designed to last the lifetime of the vacuum. the vacuum's intelligent electronic system will shut off the power nozzle motor to avoid belt wear if the brushroll is blocked by a large object, such as a sock or carpet edge. Simply turn off the power, unplug the vacuum, remove the obstruction, and return to vacuuming. With this being said, belts are not replaceable.
We hope this information helps.
The Customer Support Team
5 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - Navigator NV26 Bagless Upright Vacuum - Red
Get the housecleaning done with this bag-free Shark Navigator upright vacuum. Its Never Loses Suction technology leaves no dirt behind, and its swivel steering movement lets you maneuver around irregular corners easily. The motorized brush roll of this Shark Navigator upright vacuum works with or without power to suit both carpeted and bare floors.
Do you use the brush on bare floors or carpets???
Hello Barb,
We are happy to assist you with your inquiry. We would like you to know that you would use the brushroll, on the Shark Navigator® NV26 Bagless Upright Vacuum, when you are vacuuming carpet. When you switch to bare floors, we recommend turning the brushroll off.
We hope this information helps.
The Customer Support Team
We are happy to assist you with your inquiry. We would like you to know that you would use the brushroll, on the Shark Navigator® NV26 Bagless Upright Vacuum, when you are vacuuming carpet. When you switch to bare floors, we recommend turning the brushroll off.
We hope this information helps.
The Customer Support Team
5 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
Does this have to be connected to wifi or can it be controlled manually?
Hello Bunk,
We would like you to know that you can manually control the Shark ION™ 750 App-Controlled Robot Vacuum using the buttons on it. With this being said, you will not be able to set up a schedule to have it automatically clean.
We hope this information helps.
The Customer Support Team
We would like you to know that you can manually control the Shark ION™ 750 App-Controlled Robot Vacuum using the buttons on it. With this being said, you will not be able to set up a schedule to have it automatically clean.
We hope this information helps.
The Customer Support Team
5 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.
Does this vacuum have a belt to rotate the brush . My brush does not rotate.
Hello Cookie,
We are sorry to hear that you are experiencing difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
Thank you,
The Customer Support Team
We are sorry to hear that you are experiencing difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
Thank you,
The Customer Support Team
5 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - Bagless Cordless Hand Vac - Gray
Just when you thought was safe to go back on the carpet, this Shark cordless hand vacuum is ready to sweep you away. Cyclonic action combine with a powerful motor ensure you get plenty of suction to keep your carpets clean, and easy-to-see LED lights on this Shark cordless hand vacuum tell you how much charge you have left.
Have had 15.6 volts for 6 yrs .. motor giving out ... do I need to just give up & get a new one ?? Have cleaned often .. but now losing it’s sucktion power .
Hello Hershey,
We are sorry to hear that you are experiencing difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
Thank you,
The Customer Support Team
We are sorry to hear that you are experiencing difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
Thank you,
The Customer Support Team
5 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - Navigator™ Swivel NV27GR Bagless Upright Vacuum - Molded Intuition Green
Ease household chores with this bagless SHARK Navigator upright vacuum. Its large-capacity dust cup lets you clean for longer periods without interruption, and the swivel steering provides increased maneuverability around corners and under tables. This corded SHARK Navigator upright vacuum has a powerful brush that removes dander and pet hair from surfaces.
Please, does Shark Navigator, have a retractable electric cord, which winds itself inside? Thank you for your reply.
Hello TedsReviews,
We are sorry to inform you that the Shark Navigator™ Swivel NV27GR Bagless Upright Vacuum does not have a retractable power cord.
We hope this information helps.
The Customer Support Team
We are sorry to inform you that the Shark Navigator™ Swivel NV27GR Bagless Upright Vacuum does not have a retractable power cord.
We hope this information helps.
The Customer Support Team
5 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - Cordless Hand Vac - Lavender
Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.
How charge dustbuster?
Hello Vgv1111,
We are happy to inform you that Shark® Bagless Cordless Hand Vac includes a Charging Stand that plugs into a power outlet. When the vacuum needs to be charged, make sure it is powered off, and the set it on the Charging Stand. The charging indicator light will illuminate when the unit is charging.
We hope this information helps.
The Customer Support Team
We are happy to inform you that Shark® Bagless Cordless Hand Vac includes a Charging Stand that plugs into a power outlet. When the vacuum needs to be charged, make sure it is powered off, and the set it on the Charging Stand. The charging indicator light will illuminate when the unit is charging.
We hope this information helps.
The Customer Support Team
5 years, 10 months ago
by
Posted by:
Shark Support Team
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
I’ve searched and searched for the answer to this simple question but can’t seem to find the answer. Does the shark navigate multiple rooms of my main floor?
Hello Julie,
We are happy to inform you that the Shark - ION™ 750 App-Controlled Robot Vacuum is designed with Smart Sensor Technology so it can navigate around obstructions as it cleans your floor. By using an array of sensors, the Shark ION™ Robot will steer itself around your home, using walls and objects as its guide and gently bumping them. This method allows the robot to travel in and out of rooms and around obstacles. If your Shark ION™ Robot appears to be spending a lot of time in one spot, don't worry-over time, its programming will help it cover the full area. The Shark ION™ Robot might not hit every area in one cleaning, but by scheduling daily cleaning, you'll notice its cleaning path will differ with each run to ensure it is maintaining your floors.
We hope this information help.
The Customer Support Team
We are happy to inform you that the Shark - ION™ 750 App-Controlled Robot Vacuum is designed with Smart Sensor Technology so it can navigate around obstructions as it cleans your floor. By using an array of sensors, the Shark ION™ Robot will steer itself around your home, using walls and objects as its guide and gently bumping them. This method allows the robot to travel in and out of rooms and around obstacles. If your Shark ION™ Robot appears to be spending a lot of time in one spot, don't worry-over time, its programming will help it cover the full area. The Shark ION™ Robot might not hit every area in one cleaning, but by scheduling daily cleaning, you'll notice its cleaning path will differ with each run to ensure it is maintaining your floors.
We hope this information help.
The Customer Support Team
5 years, 10 months ago
by
Posted by:
Shark Support Team