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Shark - ION™ 720 Robot Vacuum - Silver
Shark - ION™ 720 Robot Vacuum - Silver
Keep floors and carpets clean with this SHARK® ION™ robotic vacuum. Its smart sensors navigate floors while adapting to and avoiding obstacles, and you can set up no-go areas with Bot Boundary strips. This SHARK® ION™ robotic vacuum has a long-life lithium-ion battery that keeps it operating for a full hour on a single charge.
 

What do the boundary strips look like?

Hello Bish,

We are happy to confirm that the Shark ION™ 720 Robot Vacuum includes a 9-foot BotBoundary™ Strip and 2 BotBoundary™ Connectors. The BotBoundary™ Strip is brown in color and approximately 1 inch wide. You can cut it to length if needed. It is a magnetic strip to create no go zones. These no go zones would include, but not limited to, power cords or furniture with low clearance that may trap the robot.

We hope this information helps.
The Customer Support Team
5 years, 11 months ago
by
Posted by: 
Shark Support Team
 
Shark - Steam Energized Hard Floor Cleaner - Silver
Shark - Steam Energized Hard Floor Cleaner - Silver
Keep your floors clean and beautiful with this Shark hard floor cleanser. The waterfall fresh scent brings a gentle fragrance to each room, and the non-streak formula leaves your floors looking bright and residue-free. Designed for use on hardwood, tile, stone, laminate and vinyl floors, this Shark hard floor cleanser makes a versatile addition to your cleaning supply closet.
 

Is this one safe for pets and children like the other cleaner?

Hello B,

We are happy to inform you that this cleaner is safe for children and pets.

We hope this information helps.
The Customer Support Team
5 years, 11 months ago
by
Posted by: 
Shark Support Team
 
Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.
 

I just got the navigator nv501. Love it so far. I want to get a few attachments that aren't available through shark but I'm not sure what diameter I should be looking for to fit my nv501.

Hello Tracy,

We do not recommend using any attachments that are not meant for Shark® Rotator® Professional Lift-Away® NV501 Bagless Upright Vacuum. Where they have not been tested, we cannot guarantee that they will work correctly.

We hope this information helps.
The Customer Support Team
5 years, 11 months ago
by
Posted by: 
Shark Support Team
 
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

why does this robot that's fully charged stop suddenly?

Hello yaya,

We are sorry to hear that you are experiencing difficulty with your Shark - ION™ 750 App-Controlled Robot Vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team
5 years, 11 months ago
by
Posted by: 
Shark Support Team
 
Shark - Navigator™ Swivel NV27GR Bagless Upright Vacuum - Molded Intuition Green
Shark - Navigator™ Swivel NV27GR Bagless Upright Vacuum - Molded Intuition Green
Ease household chores with this bagless SHARK Navigator upright vacuum. Its large-capacity dust cup lets you clean for longer periods without interruption, and the swivel steering provides increased maneuverability around corners and under tables. This corded SHARK Navigator upright vacuum has a powerful brush that removes dander and pet hair from surfaces.
 

Is this vacuum a lift away so you can get under the bed? Where the dirt canister comes off to get where you want for sweeping

Hello Janie,

We are sorry to inform you that the SHARK - Navigator™ Swivel NV27GR Bagless Upright Vacuum is not a lift away vacuum.

We hope this information helps.
The Customer Support Team
5 years, 11 months ago
by
Posted by: 
Shark Support Team
 
Shark - Navigator NV26 Bagless Upright Vacuum - Red
Shark - Navigator NV26 Bagless Upright Vacuum - Red
Get the housecleaning done with this bag-free Shark Navigator upright vacuum. Its Never Loses Suction technology leaves no dirt behind, and its swivel steering movement lets you maneuver around irregular corners easily. The motorized brush roll of this Shark Navigator upright vacuum works with or without power to suit both carpeted and bare floors.
 

Does the vacuum on high pile carpets?

Hello Lay,

We would like to inform you that the Shark Navigator® NV26 Bagless Upright Vacuum work great on most flooring types. If you find it hard to maneuver on high pile carpeting, you can turn the brushroll off.

We hope this information helps.
The Customer Support Team
5 years, 11 months ago
by
Posted by: 
Shark Support Team
 
Shark - IONFlex DuoClean IF201 Bagless Cordless Stick Vacuum - Grasshopper
Shark - IONFlex DuoClean IF201 Bagless Cordless Stick Vacuum - Grasshopper
Simplify daily cleaning tasks with this Shark cordless vacuum. It uses DuoClean technology to remove stuck-on dirt and grime from carpets and floors, and it operates using a powerful lithium-ion battery, so you can use it anywhere. This Shark cordless vacuum includes a duster crevice attachment for cleaning in tight, narrow places.
 

our floors are brick and painted cement. which shark vacuum cleaner is best for both types of floors thanks, mike

Hello mike,

We are happy to inform you that the Shark® IONFlex™ DuoClean® IF201 Bagless Cordless Stick Vacuum would do a great job on painted cement and brick.

We hope this information helps.
The Customer Support Team
5 years, 11 months ago
by
Posted by: 
Shark Support Team
 
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

What does Replace mean on the Robot?

Hello Miko,

We are sorry to hear that you are experiencing difficulty with your Shark® ION™ 750 App-Controlled Robot Vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team
5 years, 11 months ago
by
Posted by: 
Shark Support Team
 
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

why is my ION saying replace at the top red words had this for a year never seen before

Hello Monkey,

We are sorry to hear that you are experiencing difficulty with your Shark® ION™ 750 App-Controlled Robot Vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team
5 years, 11 months ago
by
Posted by: 
Shark Support Team
 
Shark - IONFlex 2X DuoClean IF251 Bagless Cordless Pet Stick Vacuum - Blue stream
Shark - IONFlex 2X DuoClean IF251 Bagless Cordless Pet Stick Vacuum - Blue stream
Complete your cleaning routine with this Shark IONFLEX vacuum. Its 2x ION power pack system includes two LiIon batteries to provide backup power and longer run time, and it bends to reach floors under low-lying furniture thanks to its MultiFLEX technology. Convert this Shark IONFLEX vacuum into a handheld vac to clean ceilings and small corners.
 

Where can I get a charger for this vacuum?

Hello Regina,

To assist you with ordering a charger for the Shark® IONFlex™ 2X DuoClean® IF251 Bagless Cordless Pet Stick Vacuum, we ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team
5 years, 11 months ago
by
Posted by: 
Shark Support Team
 
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