Shark Support Team

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June 7, 2016
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Shark - Navigator Freestyle Vacuum - White and Silver/Gray

Clean your home's carpets and bare floors with this Shark Navigator Freestyle SV1106 vacuum that features a lightweight and maneuverable design to enable easy movement. The precision charger allows you to recharge the vacuum in as little as 4 hours.

I like to store my vacuum in a closet & I'm confused by how the battery charger works. I don't have the space to leave the vacuum out & charging all the time so how would the battery charger work for me?

Glenfin,

The Shark - Navigator Freestyle Vacuum will Charge the vacuum for 7 hours before initial use. After initial use, each recharge will take 4 to 7 hours. A complete oval around the power button will illuminate when the charge is complete. At this point the unit can be stored in your closet if you so choose.

Best Regards,
Customer Support Team

7 years, 6 months ago

Posted by:

Shark Support Team

Shark - Navigator DLX Bagless Upright Vacuum - Blue

Vacuum difficult-to-reach places effectively with the cyclonic technology of this Shark Navigator Deluxe upright vacuum. The long flexible hose can be attached to a brush or pet hair remover to clean furniture or curtains. Keep working for longer due to the extra-large dirt cup of this Shark Navigator Deluxe upright vacuum.

what is the actual length of the hose? specs say 10 inches

Frogmomm50,

You are correct. This was a misprint. The actual length of the hose on the Shark - Navigator DLX Bagless Upright Vacuum is 10 feet.

Best Regards,
Customer Support Team

7 years, 6 months ago

Posted by:

Shark Support Team

Shark - Steam Mop - Metallic Lavender

Keep your floors clean and sparkling with this upright steam mop. Let its steam-releasing design and absorbent triple-action microfiber pad make carrying buckets, rinsing and wringing things of the past.

Is this a good product for sealed hardwood floors?

Jodele,

Thank you for asking. The Shark - Shark™ Steam Mop is definitely designed to clean sealed hardwood floors.

Best Regards,
Customer Support Team

7 years, 6 months ago

Posted by:

Shark Support Team

Sharkk - Sonic-Lift Steam Mop Pads for Shark SM200 Steam Mops (2-Pack) - White

Enhance your Shark SM200 steam mop's stain-removing abilities with these Shark XTSM200 sonic-lift steam mop pads that feature a scrubbing side that breaks apart and releases stains and a mini shaggy side that helps lift away stains.

Will the Sonic- Lift Steam mop pad fit my Shark 2 n 1 steam mop? If it doesn't please let me know how to get additional mop pads. Thank you

Perplexed,

To better respond to this question. The exact model of the steam mop would be required as there are many.

Best Regards,
Customer Support Team

7 years, 6 months ago

Posted by:

Shark Support Team

Shark - Rocket Professional Bagless Upright Vacuum - Copper/Gray

Shark Rocket Professional NV480 Bagless Upright Vacuum: Rid your home of dust, debris, pet hair and more using a single appliance that works on carpets, bare floors and other surfaces. This bagless upright vacuum comes with a pet power brush, a dusting brush and 2 crevice tools, so you can remove specific types of debris and clean in tight spaces.

Does it wear out the batterie, to charge be for it runs out? How long does it go for? Is it light weight?

Great question Sharpshellie,

The Shark - Rocket Professional Bagless Upright Vacuum is operated by an electrical outlet not batteries, however it is approximately 13 pounds.

Best Regards,
Customer Support Team

7 years, 6 months ago

Posted by:

Shark Support Team

Shark - Rocket Professional Bagless Upright Vacuum - Copper/Gray

If necessary, are returns accepted at a local Best Buy store?

Jack,

Thank you for your question. For more information on return options, please kindly contact BestBuy's Customer Support team directly at 1-888-237-8289.

Best Regards,
Customer Support Team

7 years, 6 months ago

Posted by:

Shark Support Team

Shark - Rotator Powered Lift-Away Speed Bagless Upright Vacuum - Emerald

Shark Rotator Powered Lift-Away Speed Bagless Upright Vacuum: Keep your home spotless with this upright vacuum, which features Anti-Allergen Complete Seal technology and a HEPA filter to eliminate up to 99.99% of dust and allergens. The swivel design lets you maneuver easily around furniture and tight corners for a thorough clean.

When I click the handle & hose to the wand, I hear the click first but then need to press a little firm in order for it to lock. Is this normal or should I exchange it for another? I just purchased it today.

Newbies,

For more trouble shooting questions, please kindly contact a product specialist at Shark. They can be reached at 1-800-798-7398.

Best Regards,
Customer Support Team

7 years, 6 months ago

Posted by:

Shark Support Team

Shark - Cordless Hand Vac - Lavender

Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.

Where can I buy or order a motorized brush head?

Redhead,

For more information on warranty issues and replacement parts, please kindly contact our Customer Support team at Shark. We can be reached at 1-800-798-7398.

Best Regards,
Customer Support Team

7 years, 6 months ago

Posted by:

Shark Support Team

Shark - Rotator Powered Lift-Away Speed Bagless Upright Vacuum - Emerald

Are the attachments included?

Jayne,

The Shark - Rotator Powered Lift-Away Speed Bagless Upright Vacuum offer being featured here by BestBuy includes the following:

Dust-Away attachment with microfiber pad
Duster Crevice
Owner's manual
Pet Multi-Tool
Rotator Powered Lift-Away Speed Bagless Upright Vacuum

Best Regards,
Customer Support Team

7 years, 7 months ago

Posted by:

Shark Support Team

Shark - Rotator Powered Lift-Away Speed Bagless Upright Vacuum - Emerald

Does it have an air cleaner? If so, is it easily replaceable?

Jack3490,

The Shark - Rotator Powered Lift-Away Speed Bagless Upright Vacuum features a Filter grill - NV680, Hepa Filter, and foam filters.

Best Regards,
Customer Support team

7 years, 7 months ago

Posted by:

Shark Support Team