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 Shark - AI Robot Vacuum &amp; Mop with Home Mapping, WiFi Connected - Black
Shark - AI Robot Vacuum & Mop with Home Mapping, WiFi Connected - Black
Shark AI Robot VACMOP combines powerful vacuum suction and hard floor wet mopping for a complete clean, all in one robot. Features include: Shark suction power, Sonic Mopping that delivers 100 scrubs per minute for stuck-on stains, and AI Laser Navigation for precision cleaning.
 

Is shark ai compatible with other shark bases?

We would like to let you know that parts and accessories for our products are specific to the model and are not interchangeable.
1 year, 6 months ago
by
Posted by: 
Shark Support Team
 
Shark Odor Neutralizer Technology Vacuum Cartridge fits into the nozzle of your vacuum and guards against bad odors in the vacuum, leaving you with a fresh-smelling home. Includes two replacement cartridges with up to 6 months lifespan once installed. Odor Neutralizer Technology intensity dial replacement part sold separately.
 

Will this odor neutralizer cartridges fit the Shark Stratos corded stick vacuum cleaner?

We would like to let you know that the odor neutralizer cartridges are compatible with any of our vacuums that have the odor neutralizer technology.
1 year, 6 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll &amp; Anti-Allergen Complete Seal - Pewter Grey Metallic
Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic
The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.
 

I want to take it overseas in my luggage and I ,m wondering about the dimensions of the package especially the length of it

We would like to let you know the dimensions of the carton for this unit is 11.575"(L) by 13.425"(W) by 31.378"(H)
1 year, 6 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

How long is the cord?

We would like to let you know that the cord on this unit is 25 feet long.
1 year, 6 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Steam and Scrub All-in-One Scrubbing and Sanitizing Hard Floor Steam Mop S7001 - Cashmere Gold
Shark - Steam and Scrub All-in-One Scrubbing and Sanitizing Hard Floor Steam Mop S7001 - Cashmere Gold
The Shark Steam & Scrub scrubbing and sanitizing* steam mop gently scrubs and sanitizes* all at once. The combination of steam and rotating pads delivers up to 2x better stuck-on stain removal vs. traditional steam mops** on sealed hard floors. This deeper cleaning removes dust, residue, grease, and bacteria while providing chemical-free sanitization*.
 

How do you get the handle back off of the Shark steam and scrub?

We would like to let you know to remove the handle from the unit you would need to use something a screwdriver to pud in a button located in a hole just under the cord hook on the back of the main unit where the handle attaches.
1 year, 6 months ago
by
Posted by: 
Shark Support Team
 
The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an ultra whole-home clean. Features include: powerful Shark suction power, Matrix Clean Navigation for a deeper cleaning, HEPA 60-day capacity base for collecting and trapping dust and allergens, and CleanEdge Technology for better edge cleaning.
 

What do you do when an error of obstruction but nothing there?

We are sorry to hear that you are having this issue with your Shark Robot. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
1 year, 6 months ago
by
Posted by: 
Shark Support Team
 
The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an ultra whole-home clean. Features include: powerful Shark suction power, Matrix Clean Navigation for a deeper cleaning, HEPA 60-day capacity base for collecting and trapping dust and allergens, and CleanEdge Technology for better edge cleaning.
 

Can this vacuum mop

We would like to let you know that this unit doesn't mop. It vacuums only.
1 year, 6 months ago
by
Posted by: 
Shark Support Team
 
 Shark - AI Robot Vacuum &amp; Mop with Home Mapping, WiFi Connected - Black
Shark - AI Robot Vacuum & Mop with Home Mapping, WiFi Connected - Black
Shark AI Robot VACMOP combines powerful vacuum suction and hard floor wet mopping for a complete clean, all in one robot. Features include: Shark suction power, Sonic Mopping that delivers 100 scrubs per minute for stuck-on stains, and AI Laser Navigation for precision cleaning.
 

What mopping pads does it use and where can I get them?

We would like to let you know that you can purchase the pads for this unit by reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
1 year, 6 months ago
by
Posted by: 
Shark Support Team
 
The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an ultra whole-home clean. Features include: powerful Shark suction power, Matrix Clean Navigation for a deeper cleaning, HEPA 60-day capacity base for collecting and trapping dust and allergens, and CleanEdge Technology for better edge cleaning.
 

Will this work with an IPad, I don’t have a smart phone? Thank you…

We would like to let you know that this will work with an iPad.
1 year, 6 months ago
by
Posted by: 
Shark Support Team
 
The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an ultra whole-home clean. Features include: powerful Shark suction power, Matrix Clean Navigation for a deeper cleaning, HEPA 60-day capacity base for collecting and trapping dust and allergens, and CleanEdge Technology for better edge cleaning.
 

Will this vacuum work on shag carpeting?

We would like to inform you that this robot works great on most flooring types. It may struggle with some high pile carpets. If it does, you can use the included BotBoundary™ Strips to block of the area. We recommend contacting the manufacturer of the flooring to verify compatibility.
1 year, 6 months ago
by
Posted by: 
Shark Support Team