Shark Support Team
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- First AnswerJune 7, 2016
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The Shark Cordless Pet Plus Vacuum with Anti-Allergen Complete Seal combines powerful suction with cordless convenience to deliver deep cleaning on all floor types. Its lightweight design and removable hand vac allow for cleaning from floor to ceiling.
Does this vacuum have a HEPA filter?
Yes it does!
2 years, 4 months ago
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Posted by:
Shark Support Team
Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor And Fumes Lock, 1,200 sq. ft., Smart Sensing - Charcoal Gray
The Shark Air Purifier 6 with Anti-Allergen Multi-Filter uses Clean Sense IQ technology to constantly track air quality and auto-adjust power. It delivers clean air with 6 powerful, quiet fans and anti-allergen HEPA filtration with advanced odor & fumes protection.
Why does my air purifier read 100% clean & zero particular unless I cook? The reason this seems odd to me is I have 5 Husky’s 3 pups using a puppy pad occasionally & feel the dander and dust they stir up alone would drop the air quality.
If your air purifier display reads 100%, your air quality is good. However, air quality will fluctuate as you introduce pollutants into your home. Activities like smoking, cooking, dusting, or spraying cleaning products (among other things) can add more pollutants to your air. If you believe there may be a fault with your Air Purifier, please see the following link to carry out troubleshooting: https://support.sharkclean.com/hc/en-us/articles/4404029042578-HE600-Series-Shark-Air-Purifier-6-Troubleshooting-Guide
2 years, 4 months ago
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Shark Support Team
Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic
The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.
Does this vacuum come with headlamps and lights on the wand when removed?
This model doesn't come with LED lights.
2 years, 4 months ago
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Posted by:
Shark Support Team
The Shark Vertex Pro combines the power and performance of a full-size vacuum* with the ease of a cordless stick. It features deep-cleaning DuoClean PowerFins and a self-cleaning brushroll to get rid of hair wrap. *Tested in Boost mode vs. ZU360.
Can the dust canister be completely removed for thorough cleaning?... Or is it permanently attached to the handle?
The dust cup can be separated from from the handheld motor to give it a thorough cleaning and remove and replace the filters.
2 years, 4 months ago
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Posted by:
Shark Support Team
The Shark Cordless Pet Plus Vacuum with Anti-Allergen Complete Seal combines powerful suction with cordless convenience to deliver deep cleaning on all floor types. Its lightweight design and removable hand vac allow for cleaning from floor to ceiling.
When fully extended what is height of wand with motorized head attached?
The height of the Shark IZ361H is 46.06 inches.
2 years, 4 months ago
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Posted by:
Shark Support Team
Shark - Steam and Scrub All-in-One Scrubbing and Sanitizing Hard Floor Steam Mop S7001 - Cashmere Gold
The Shark Steam & Scrub scrubbing and sanitizing* steam mop gently scrubs and sanitizes* all at once. The combination of steam and rotating pads delivers up to 2x better stuck-on stain removal vs. traditional steam mops** on sealed hard floors. This deeper cleaning removes dust, residue, grease, and bacteria while providing chemical-free sanitization*.
I have The shark cleaner . But cannot find my book. Question is I have different types of floors Wood Ceramic tile Travertine Does it matter which mode you use
The different modes are for the type of cleaning you would like to do, they don't need to be adjusted based on your flooring.
2 years, 5 months ago
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Posted by:
Shark Support Team
The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an ultra whole-home clean. Features include: powerful Shark suction power, Matrix Clean Navigation for a deeper cleaning, HEPA 60-day capacity base for collecting and trapping dust and allergens, and CleanEdge Technology for better edge cleaning.
Does this one have self cleaning brush?
We would like to let you know that this Robot does have a self-cleaning brushroll.
2 years, 5 months ago
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Shark Support Team
Shark - Air Purifier 4 with Anti-Allergen Multi-Filter Advanced Odor Lock, 1,000 sq. ft., Smart sensing - White
The Shark Air Purifier 4 with Anti-Allergen Multi-Filter uses Clean Sense IQ technology to constantly track air quality & auto-adjust power. It purifies air with 4 powerful fans and anti-allergen HEPA filtration with advanced odor protection.
How often does the filter need changed?
We recommend changing the filter every 6-12 months. When the filter needs chaning, the FILTER LIFE button will flash. If anyone in your household is sensitive to allergens, you may benefit from changing the filter more frequently. To check the remaining filter lifespan, press the FILTER LIFE button on the top control panel to show the number of hours remaining before the filter needs to be changed.
2 years, 5 months ago
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Shark Support Team
Shark WANDVAC System Pet Ultra-Lightweight Powerful Cordless Stick Vacuum with Charging Dock - Iconic Steel Grey
Meet the Shark WANDVAC System, the ultra-powerful, lightweight 3-in-1 cordless vacuum ready for anything. Handle above-floor cleans in hand vac or wand mode, or snap into stick vacuum mode in seconds to tackle floors and carpets with ease. Includes a sleek charging and storage base, HyperVelocity accelerated suction power, and a PowerFins brushroll to deep-clean dirt, debris, and more.
Do you need to hold down the on switch while vacuuming?
No, you do not need to hold the button while vacuuming.
2 years, 5 months ago
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Posted by:
Shark Support Team
Shark - EZ Robot Vacuum RV912S with Self-Empty Base, Bagless, Wi-Fi - Dark Grey
The Shark EZ Robot is your easy path to a smart clean. It combines the convenience of a self-empty base with powerful Shark suction for a complete home clean. After each cleaning session, your robot automatically empties itself into the bagless self-empty base, which holds multiple sessions’ worth of dirt and debris so you can forget about vacuuming for weeks. Now that’s easy.
Salesman said to leave lights on if running at night. Is this needed?
We would like to let you know that it is recommend when running the explore run (this is when the robot will map you home) if you are doing this at night to have the lights on so that the robot does not miss any area of your home. Once the map has been completed and you have confirmed that it is correct, when the robot is doing a a cleaning session the lights do not need to be on.
2 years, 5 months ago
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Posted by:
Shark Support Team