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Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray
Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray
Shark VACMOP Pro cordless hard floor system uses an innovative all-in-one disposable pad to vacuum and lock away debris other pads push around, and to spray mop tough messes. Pick up dry debris, then spray mop, and toss the pad with one click–never touch a dirty pad again! Features LED headlights, charger, 2 disposable pads, and a 12-oz. bottle of Shark VACMOP Multi-Surface Cleaner.
 

Can I use bleach water in my mop and vac?

We would like to let you know that you can use water in the Vacmop, however it is not recommended to use bleach or any other cleaner in the unit besides the Vacmop solution.
2 years, 9 months ago
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Shark Support Team
 
Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray
Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray
Shark VACMOP Pro cordless hard floor system uses an innovative all-in-one disposable pad to vacuum and lock away debris other pads push around, and to spray mop tough messes. Pick up dry debris, then spray mop, and toss the pad with one click–never touch a dirty pad again! Features LED headlights, charger, 2 disposable pads, and a 12-oz. bottle of Shark VACMOP Multi-Surface Cleaner.
 

Why is my vacmop leaking? The solution leaks out on my floor when not in use. How can I stop this? I have not overfilled the solution. It somehow leaks out when I'm not using it and there is a huge puddle.

We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
2 years, 9 months ago
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Shark Support Team
 
Shark - EZ Robot Vacuum RV912S with Self-Empty Base, Bagless, Wi-Fi - Dark Grey
Shark - EZ Robot Vacuum RV912S with Self-Empty Base, Bagless, Wi-Fi - Dark Grey
The Shark EZ Robot is your easy path to a smart clean. It combines the convenience of a self-empty base with powerful Shark suction for a complete home clean. After each cleaning session, your robot automatically empties itself into the bagless self-empty base, which holds multiple sessions’ worth of dirt and debris so you can forget about vacuuming for weeks. Now that’s easy.
 

Does it work in 220 volt country ?

We would like to let you know that this unit is designed for use in North America and should only be used in a 120V outlet.
2 years, 9 months ago
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Shark Support Team
 
Shark - Vertex Pro Cordless Stick Vacuum with DuoClean PowerFins - Gray
Shark - Vertex Pro Cordless Stick Vacuum with DuoClean PowerFins - Gray
The Shark Vertex Pro combines the power and performance of a full-size vacuum* with the ease of a cordless stick. It features deep-cleaning DuoClean PowerFins and a self-cleaning brushroll to get rid of hair wrap. *Tested in Boost mode vs. ZU360.
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Can anyone confirm that you can actually turn off the brush roller? I do not believe the specifications listed above is correct

We would like to let you know that the brushroll spins in both settings. It spins at a slower speed when on the barefloor setting.
2 years, 9 months ago
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Shark Support Team
 
Shark - AI Robot Vacuum RV2001 with Self Cleaning Brushroll, Object Detection, Wi Fi - Gray
Shark - AI Robot Vacuum RV2001 with Self Cleaning Brushroll, Object Detection, Wi Fi - Gray
Shark AI Robot Vacuum RV2001 truly adapts to your home, so you don’t have to clean before your robot cleans. IQ Navigation is even smarter with AI Laser Vision, helping your robot avoid objects and respond to no-go zones as it cleans row by row.
 

The robot can not clean all rooms on one charge. It will dock itself to recharge so it doesn't die. Is it supposed to resume and finish the rooms once an adequate charge has been completed? Or will I need to run on separate runs and rooms?

We would like to let you know that if you have the recharge and resume feature on in the App, the robot will resume after it has charged.
2 years, 9 months ago
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Shark Support Team
 
Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor Lock, 1,200 sq. ft., Smart Sensing - White
Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor Lock, 1,200 sq. ft., Smart Sensing - White
The Shark Air Purifier 6 with Anti-Allergen Multi-Filter uses Clean Sense IQ technology to constantly track air quality and auto-adjust power. It delivers clean air with 6 powerful, quiet fans and anti-allergen HEPA filtration with advanced odor & fumes protection.
 

My apt is 700 sq ft but somehow the air quality never reaches 100% with two of these air purifiers? I've been running them for a week. Windows closed. The quality fluctuates between 40% - 60% even on max.

We are sorry to hear that you are having this issue with your Shark Air Purifier. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
2 years, 9 months ago
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Shark Support Team
 
Shark - Vertex UltraLight DuoClean PowerFins Corded Stick Vacuum with Self-Cleaning Brushroll - Colbalt Blue
Shark - Vertex UltraLight DuoClean PowerFins Corded Stick Vacuum with Self-Cleaning Brushroll - Colbalt Blue
The Shark Vertex Corded Stick Vacuum is Shark’s ultimate cleaning experience. DuoClean PowerFin features a PowerFin roller and a soft roller combine on all floors for continuous cleaning contact to dig deep into carpets, directly engage floors, and pick up more in every pass. (vs. original DuoClean).
 

Does this work well on hardwoods? The vacuum that I have now just blows the cat fur around, and I have several cats. Need something that will work well for pet fur, hardwoods, vinyl and area rugs. Does this??

We would like to let you know that this vacuum works great on all floor types including hardwood floors.
2 years, 9 months ago
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Posted by: 
Shark Support Team
 
Shark - IQ Styling Brush Attachment for HyperAIR Hair Dryers | Hair Styling Tools | For All Hair Types - Stone
Shark - IQ Styling Brush Attachment for HyperAIR Hair Dryers | Hair Styling Tools | For All Hair Types - Stone
The Shark IQ Styling Brush intelligently pairs with the HyperAIR hair dryer to automatically optimize temperature and airflow settings so you can easily dry, straighten and shine—all at the same time. The detangling bristles enable combing and detangling, while the smoothing bristles enable grabbing, smoothing, and shining. This IQ Styler is compatible only with Shark HyperAIR dryers.
See all Q&A for this product
 

Where can I find the hairbrush accessorie for the Shark Hyperair hairbrush???

We would like to let you know that you can purchase the styling brush by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
2 years, 9 months ago
by
Posted by: 
Shark Support Team
 
Shark - Navigator Upright Vacuum - Champagne
Shark - Navigator Upright Vacuum - Champagne
Featuring Anti-Allergen Complete Seal filtration technology, this Shark Navigator NV70 upright vacuum helps minimize allergy-provoking dust and other irritants. The Mega 3X dust cup capacity holds a large amount of dirt and debris.
 

What filters does nv 70 take And how about an NV 85

We would like to let you know that you can purchase the filters for these vacuum by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
2 years, 9 months ago
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Posted by: 
Shark Support Team
 
Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll &amp; Anti-Allergen Complete Seal - Pewter Grey Metallic
Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic
The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.
 

Does this vacuum stop working on thick carpets?

We would like to inform you that this unit works great on most carpets, and rugs however, it may struggle with some high/plush pile carpets. We recommend contacting the manufacturer of the flooring to verify compatibility.
2 years, 10 months ago
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Shark Support Team
 
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