A:
Thank you for your inquiry.
We regret to read that your LG 2.1 Channel Sound Bar with the Wireless Subwoofer Model # NB3530A is acting up. Bluetooth is prone to a lot of interference from other products like you phone, or other devices using the same frequency or signal blockage from materials in your walls or even the power coursing through the wires in your walls. Sounds like the Sub woofer may have been disconnected from the Sound Bar and to re-establish connection try the following:
1. Press and hold the Stop button (square icon) on the unit and MUTE on the remote control simultaneously.
- “REMATE” appears on the display window.
2. Press PAIRING on back of the woofer.
- The Yellow LED will flicker.
3. Turn off and on the unit.
- If you see the yellow LED, it’ s successful.
4. If you don’t see the yellow LED, try again Step 1
- Step 3...IFV