30 Questions & 145 Answers
for WD - My Cloud 3TB External Hard Drive (NAS) - White
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AllQ:
If this is connected to my home network would it be possible that I could access this away from home if I know the IP address or something else?by
Posted by:
sturnz
from
Missouri
10 years, 4 months ago
Closed to New Answers
Answers
A:
Yes you can. There is apps that you can get free for iOS or android. We are using it on both.by
Posted by:
from
Utah
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8 years, 11 months ago
A:
Yes, that's one of the best features. You can even use a computer that's not yours, as WD has a website you can log into and gain access to your MyCloud.by
Posted by:
from
USA
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9 years, 4 months ago
A:
Yes, this is the very reason why I purchased it. however, sometimes it's not smooth as some paid cloud services are. sometimes it's a hit and miss as occasionally it says my network is not available, but will work again if I try later like 30 mins. I would only use this for personal use but I wouldn't use it for any business/critical situations.9 years, 5 months ago
A:
You can access this drive from virtually anywhere. In my case it is connected to my home network in Florida, and I have accessed it from California, New York, and other locations in Florida--both from a computer and from an iPad (there's a free app). You can also send links via email to others and they can download files you want to share with them.by
Posted by:
from
Ft Myers, FL
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10 years, 2 months ago
A:
"The content on the WD - My Cloud 3TB Personal Cloud Storage External Hard can be accessed by a computer or mobile device outside of your home network. For more information about accessing this device remotely you may want to visit the following links:-How to remotely access a WD My Cloud Personal Cloud drive: http://wdc.custhelp.com/app/answers/detail/a_id/10623
-How to access files on a WD My Cloud Personal Cloud drive using WD My Cloud Mobile App: http://wdc.custhelp.com/app/answers/detail/a_id/10624
You may also want to peek at the other features the WD My Cloud offers at our ""Learning Center"" page: http://setup.wd2go.com/?mod=howTo&device=mc"
by
Posted by:
from
Irvine, CA
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10 years, 2 months ago
A:
You can access remotely via WD cloud site. Easy access and setup10 years, 2 months ago
A:
I have tried with another pc to connect to the cloud using WiFi and it worked.by
Posted by:
from
Port Charlotte FL
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10 years, 3 months ago
A:
I am new to the WD MyCloud system, but I know if you use this link https://www.wd2go.com from anywhere you can login to your MyCloud and have access to your drive. There are apps to download on your phone or tablet as well.by
Posted by:
from
Boston, MA
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10 years, 3 months ago
A:
Yes. You connect this directly to your home router via the included Ethernet cable. When you first launch the website from a laptop, tablet, smartphone, or PC, you will be prompted to set it up to allow access to whomever you designate, with a password you create. The My Cloud has two apps available for smartphones and tablets that allow you to access the device, no matter where you are. For example, if your away from home and are anywhere with internet access, you can bring up what's on the My Cloud and watch whatever is stored on it, or access any files you have stored. I love it when I travel because I can stream to my phone from a friend or any free WiFi without eating up data. You can also temporarily download a movie or two to your phone and watch them on a plane, no problem, and delete them from your phone without losing the copy that's on the My Cloud. Hope this helps.by
Posted by:
from
Reynoldsburg, OH
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10 years, 3 months ago
A:
Yes. Two ways:1. From any computer with Internet access at wdmycloud.com or wd2go.com. This requires some intial setup to associate login information (e-mail address, password) with your specific device. Instructions can be found on the WD website.
2. Using mobile device apps. I can vouch for iOS apps (work well on iPhone and iPad), never explored Android counterparts.
by
Posted by:
from
Tampa, FL
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10 years, 4 months ago
A:
yes you can, that's the good thing of this you have your own cloud. just FYI if you have a MAC with the newer iOS version Maverick. Just a heads up, you will encounter an issue that you won't be able to access it when you away. Up to now Java have not fixed the patch for it.by
Posted by:
from
Daly City, CA
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10 years, 4 months ago
by
Posted by:
Anonymous
9 years, 7 months ago
Answers
A:
My cloud is only accessible thru network setup, wired thru routers. Much more than a USB hard drive.by
Posted by:
from
Louisville
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8 years, 10 months ago
A:
PLUS IS THAT IS WIRELEESMINUS WHEN YOU ARE OUT OF INTERNET DOES NOT WORK
9 years, 4 months ago
A:
My Passport is connected directly to your computer for backup. Depending if it's USB 3 it will be faster. The My Cloud is connected to your network via Gigabit ethernet (if you have a router or switch that is also gigabit). That means multiple devices can connect to it. It also supports DLNA so you can play media on DLNA compatible devices over the network. My Cloud also can be set up to allow you to connect to it from anywhere using apps on your computer or smartphone.9 years, 4 months ago
A:
My Cloud is a Nas that you can hook up to any router to back-up, upload, download and even stream file wireless over the internet. This means that you can back up multiple device to this storage over wifi without need of cables or being physically connected to the device. My passport is a portable drive that needs to be connected to your computer or laptop in order to back up your data. It would not allow to remote access to your data and you will need to be physically hooked up to the device to transfer data.9 years, 5 months ago
A:
From what I can tell, My Passport is a USB hard drive meant to be connected to a single computer. It could be shared, but the computer it is plugged into must be on for it to be accessed by other computers. My Cloud plugs into your network via Ethernet and is standalone. It is not reliant on any computer for it to be accessible.by
Posted by:
from
Colorado Springs, CO
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9 years, 5 months ago
A:
Plus - Super easy to set up on a server and access the same files from multiple computers.. good for family photos and videos...Minus - Can't really access the drive without a network router... You can't just take it with you and access it with a laptop...
by
Posted by:
from
Honolulu, HI
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9 years, 7 months ago
A:
The personal cloud is a network shared storage device. This allows the device to be shared by devices on the network. The standard passport drive is a USB device that must be plugged into a computer in order to be used.9 years, 7 months ago
Q:
Will this work with Windows 10 PC?by
Posted by:
Balan
8 years, 6 months ago
Closed to New Answers
Answers
A:
This drive will work just fine with Windows 10, MacOS, Android, IOs (those are the operating systems I work with.7 years, 3 months ago
A:
I am using Windows 10 and it works great.7 years, 8 months ago
A:
Yes! I have windows 10 and it works perfectly!7 years, 9 months ago
A:
Seems to work just fine on both mine and my wife's Windows 10 Pro PCs. The software from WD that you download is win10 compatible so I don't see any reason why it shouldn't.8 years, 4 months ago
A:
Yes, recommended to use Local accounts on the PCs.by
Posted by:
from
Louisville
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8 years, 5 months ago
A:
We hooked ours up with Windows 8 and found no problems when we updated to Windows 10.by
Posted by:
from
Tinley Park
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8 years, 6 months ago
A:
yes. I am using it with it.8 years, 6 months ago
A:
Yes, this unit is compatible with Windows 10.8 years, 6 months ago
A:
I bought it to use with my Windows 10 desktop and it works just fine. I do have a 3.0 USB slot. If you don't, there is no reason to pay extra for this as it will work the same as a 2.0 if you connect it through a 2.0 USB slot.8 years, 6 months ago
A:
Yes. It works with Windows 10by
Posted by:
from
Tucson,az
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8 years, 6 months ago
Q:
Will this work to transfer mp3 files to my iPad so I can play/see them in the music player?by
Posted by:
Al
from
TX
10 years, 3 months ago
Answers
A:
You can stream them through the My Cloud app.by
Posted by:
from
Utah
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8 years, 11 months ago
A:
I don't know about transferring music files, but I know you can stream them. Streaming is influenced by how good your WiFi signal and router is.9 years, 5 months ago
A:
You would have to save them on the drive and then transfer them over to the iPad.by
Posted by:
from
Little Elm, TX
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9 years, 10 months ago
A:
Just tried this. It will stream music to your iPad and you can listen, but doesn't let you open in iTunes.by
Posted by:
from
Ft Myers, FL
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10 years, 2 months ago
A:
To access the data stored on the WD My Cloud 3TB Personal Cloud Storage External Hard Drive with your iPad you have to download and install the WD My Cloud app from the App Store onto your iPad. This allows you to access mp3 files or any other file types stored on the WD My Cloud 3TB Personal Cloud Storage External Hard Drive via the WD My Cloud App and for the mp3 files to be played with the built-in media player of that same app. They can also be stored onto the iPad but that folder is ony accessible through the WD My Cloud App itself due to limitations on iPad.by
Posted by:
from
Irvine, CA
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10 years, 2 months ago
A:
You can play your music through the WD My Cloud app, but not through the default iphone music player. It can be streamed or downloaded. You will be able to control the song on the lock screen or command\control center.by
Posted by:
from
Paradise, CA
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10 years, 2 months ago
A:
You can access any file including mp3 thru the MyCloud app from anywhere in he world when connected to wifi or your carrier. You can also email a link to the file. You can listen to the file, however I don't think you can save it to your iPad library locally.by
Posted by:
from
Philadelphia, PA
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10 years, 2 months ago
by
Posted by:
Rogerio
from
São Paulo Brazil
10 years, 1 month ago
Answers
A:
Yesby
Posted by:
from
Utah
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8 years, 11 months ago
A:
Yes, the MyCloud and WDPhoto apps allow you to export photos to your Camera Roll.by
Posted by:
from
USA
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9 years, 4 months ago
A:
No, at least not yet. You can only view it. You can save it by doing a screenshot but that effects the quality of the picture. You can upload pictures from your iPhone.9 years, 5 months ago
A:
Yes. It is possible to save photos from the drive to your ipad or iphone. You can go to itunes and get either WD My Cloud or WD Photos. Both are free.by
Posted by:
from
VA
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9 years, 8 months ago
A:
No, I have not found a way to do this. I email the photo to myself from the WD and then open it on my phone and save it from there. It would be great if they would include this ability in the next upgrade.9 years, 8 months ago
A:
Yes, with ease. If you have lots of photos it will take some time.by
Posted by:
from
Austin,TX
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10 years ago
A:
Yes but you have to put them in iPhoto first then you can put them in your camera roll10 years, 1 month ago
A:
you will be able to email, email as link, print or open in many apps, but not straight to camera roll.by
Posted by:
from
New York
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10 years, 1 month ago
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Posted by:
Rich136
from
MO
8 years, 5 months ago
Answers
A:
It should, as long as the drives have different ip addresses and different ids. Most routers allow assignment of the ip address based on the mac. By design the mac is unique to each drive. Should be able to install easily.8 years, 2 months ago
A:
Yes, just name them differently in the device name settings. You may want to unplug the current one while setting up the other.8 years, 3 months ago
A:
Not likely, personally I would steer clear of any of thier products.by
Posted by:
Kirk
8 years, 4 months ago
A:
Yes I have two8 years, 4 months ago
A:
Yes, assign them different server names. I use my cloud as main NAS and back up to a previous generation WD NAS.by
Posted by:
from
Louisville
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8 years, 5 months ago
A:
Yes, you will just have to create two different network drive maps. One for each HD. Right click on "my computer" and left click on "map drives". It will ask you to pick a letter up to Z. You can use any letter as long as it hasn't already been used by another drive. For instance, your internal HD is probably gonna be C: and your DVD drive is probably D: etc.. Also, you will have to name each HD on your network whatever you like so that you will know what to map too.by
Posted by:
from
Nineveh, IN
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8 years, 5 months ago
Q:
I would like to use the A/V system but the only way I can think to do it is to copy unprotected disks up to my computer and transfer the files. I would also like the play the media as I transfer it.Presumably DLNA protected disks and streaming download can be protected in MyCloud, but how do they get there? A WiFi connected A/V DLNA device would seem to be the best way but no specs I have seen offer that capability explicitly. Another possibility might be to have the phone or tablet stream the Internet content directly to MyCloud but that does not handle my disk collection.
Can anyone suggest how to address this collective connectivity?
by
Posted by:
A/V Depositer
from
Southern MD
9 years, 1 month ago
Answers
A:
google handbrake and mkv decoder8 years, 3 months ago
A:
My cloud automatically showed up on my blue ray player. I did not have to do anything. It is a Sony 3D, but have not used it for 3D, if that makes a difference. I was wondering if when I loaded movies on the cloud from my devices if they would show up.by
Posted by:
from
Alta Loma, CA
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8 years, 11 months ago
A:
Any media (protected or otherwise) would need to be copied to the MyCloud by going to its network share directly. When you first plug it into your network it is accessible by name via web browser. You can then login using the default credentials, create shares, etc, and assign users. You can also configure whether or not the device acts as a media servier for iTunes or DLNA. Each share can then be enabled for indexing of media which is presented to connected devices.You'll need to connect the MyCloud to a wired network port. This is usually just a port on your wireless enabled router. Once you do that, copy media over, and configure things the way you want them, you just need to browse the server using whatever wireless/wired clients you want to use (such as XBOX ONE, PS4, DLNA capable TVs, etc).
One software you might consider looking into is PLEX media server. I'm not sure if it can mount/ connect to collections on remote file servers, but it is a good place to start looking at aggregating all of your media on one platform.
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WD - My Cloud 4TB External Hard Drive (NAS) - White
(1,849)
NETGEAR - Nighthawk R7000 AC1900 WiFi Router - Black
(13,436)by
Posted by:
from
Denver, CO
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9 years ago
A:
You'll need to 'rip' the dvd first. This process reads the dvd files and puts them into a format the file system can understand, such as MP4. Then you can copy them to the public/video folder on the device. Just google 'free dvd ripper' and several will show up. Then a smart TV (or other device) that is DLNA capable and connected to the same network as the MyCloud will be able to find and play them.9 years, 1 month ago
Q:
Can it be configured for 3 or more people, so that each has their our allocation of space? Each person should be able to access it from a mapped drive letter on their computer. It should also be password protected.by
Posted by:
Craig
from
MD
9 years, 2 months ago
Answers
A:
Yes, multiple directories are easily configured.7 years, 9 months ago
A:
Yeah you can add as many users as you want. They can even have their own folders that only they can see8 years, 4 months ago
A:
Sure thing! Just create individual folders for each person. Next, send an email invite to each person. Once those emails added to your dashboard (using the included software with the device) you can then set permissions for each folder. Example; Person 1 can only save to Person 1's folder (and from their end, that's the only folder they see), Person 2 can only save to Person's 2 folder, and so forth.To network each path individually, just click on the folder icon in the taskbar (Windows Explorer). Under network you should see you MyCloud device. When you click on it, you will then see the "Public" folder (along with any other default folders from WD) AND you will now see you newly created folders for each person. Just right-click on the folder name you want to map, and click "Map Network Drive". Your computer will then automatically add that folder under the heading "Computer" in the menu on the left of Windows Explorer.
Hope that helps!
by
Posted by:
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8 years, 8 months ago
A:
Yes. And passwords are optional. You set shares and limit access by user name.by
Posted by:
from
Louisville
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8 years, 10 months ago
A:
Yes. You can setup individual users and permissions allowing them to access only those folders on the drive you allow. And using one of a variety of network connection methods (depending on the OS you are connecting from) you can create a mapped drive that is mounted or bookmarked on the users client computers and devices.by
Posted by:
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9 years, 1 month ago
A:
Yes, the drive can be configured for multiple people. I have 5 different people setup with their own folders. Folders can be mapped on the local network like any mapped drive. I don't know if you can allocate a specific amount of space for each user though and I haven't set password restrictions.9 years, 2 months ago
A:
Yes, each person can have their own folder to put what ever they like on the drive. I'm not so sure you can allocate a set amount of space on the drive. It is not accessed using a drive letter, you use the program that came with the drive to get in through the home network or internet.by
Posted by:
from
Wisconsin
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9 years, 2 months ago
Q:
Can I directly hook up an external rip onto the WD device and rip all my movies to it or does it has to go from my external rip and to my computer for it to work ...?by
Posted by:
Larry
from
Florida
10 years, 2 months ago
Answers
A:
I am currently ripping movies directly to the drive7 years, 10 months ago
A:
You can hook up directly to the Cloud (hard wire) to quickly transfer large amounts of databy
Posted by:
from
Ohio
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9 years, 5 months ago
A:
Yes you can. You do not have to use the cloud functionality on it.by
Posted by:
from
Little Elm, TX
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9 years, 10 months ago
A:
I don't believe you can, this is a network device; you'll have to find a way to circumvent the upload process if you want to give that a try.by
Posted by:
from
Home
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10 years, 1 month ago
A:
You can use this just like any other external drive.by
Posted by:
from
Ft Myers, FL
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10 years, 2 months ago
Q:
Planning for an NAS at the office but I want a redundant Backup at an offsite location. Not able to use a cloud storage/backup service like DropBox or CrashPlan at this timeby
Posted by:
ITAdvocate
from
Austin, TX
8 years, 8 months ago
Answers
A:
Yes all you have to do is plug in an external hard drive and set it up to do backups, if you want to look up instructions it is called WD snapshot.8 years, 4 months ago
A:
Not sure if this will entirely answer your question... but here's what I do.I have two NAS devices and I have them stored in two separate locations in my house. I use one as a network drive and the other as a back up.
I use a program (free) called synctoy from Microsoft that I set up to once a day compare the contents of both drives and make any changes. Kind of like a cheap RAID system.
Works great for me.
8 years, 7 months ago
A:
have a look at FREE NAS.. it is a freebsd based storage system that you have to build yourself.. if you have an extra pc sitting as a dust piece why not repurpose it.. i would also recommend using western digital red or purple label drives.. as these are made for high endurance and high loads.. its flexibility is unrivaled for free vs buying a premade NAS system from a store. most builds can be done around the $500-750 range. depending on what you have available..by
Posted by:
from
arizona
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8 years, 8 months ago
A:
I am using this hard drive as a scheduled backup for my WD MyCloud. It is working great.by
Posted by:
from
Rexburg
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8 years, 8 months ago
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